The hotel was under major renovations and had only one elevator access which caused a lot of delays. The rooms were very big but seemed dated.
Dorsett Wuhan
Address: Hongkong & Macao Centre, No 118 Jianghan RoadAvailability
Description
Facilities
Reviews
The stay at Dorsett Wuhan was very positive overall. The location is fantastic, right next to the vibrant Jianghan Road Pedestrian Street. Getting around couldn't be easier with the Xunlimen and Jianghan Road metro stations both within a 10-minute walk, and a bus stop literally just outside the lobby (under 100m). Even major attractions like East Lake and the Yellow Crane Tower are easily reachable within an hour by metro or bus, and even faster by taxi. The staff were consistently polite, friendly, and provided good service. A real convenience was that they happily accepted and held onto my online shopping deliveries and food orders, which was really helpful! The room was clean and functional. However, it's noticeable the hotel was last renovated in 2019. Some furnishings and fixtures are looking a bit aged now and lack a modern feel. The only other slight downside was the soundproofing; I could sometimes hear noise from the hallway or adjacent rooms, and the door closing sounds (both ours and neighbours') were particularly loud. Definitely an excellent choice for exploring Wuhan, especially given the prime location and helpful staff.
The reception staff understand very little English. The floor carpet in the room & especially corridor areas look old & somewhat dirty. The heat pump thermostat in the 1st room we got wasn't working so the room was very cold. We asked to have the room changed - the lady staff was very nice & gave us 3 rooms to choose from. Another staff from Housekeeping was quite rude when we asked her how to operate the thermostat when she delivered some pillows. The location was excellent! Really enjoyed the shopping all around the hotel eventhough there were hugh crowd! Going to Wuhan airport via metro was easy, about 16 stops & cost ¥7 only whereas taxi cost ¥100+.
It is a nice and clean hotel. Very centralised. There are three 24 hour convenience stores nearby (Lawson, Codow and Today). Apart from that, there are many small stalls in close proximity to the hotel. The room was good and the hot water worked well. One thing I did not like was the breakfast spread. It was very basic and the tastes was average. Other that the breakfast spread, everything was great.
This is an excellent hotel in a fantastic central location on Jianghan Road - right next to the pedestrian mall and night market. The first room we were allocated was very hot and stuffy with a window that faced on to an internal courtyard. We went back to reception and requested that our room be changed to a room with an external window and we were given a free upgrade to a Club room. Our room and bathroom were spacious and our bed was very comfortable. We did find it noisy at night and in the morning - noise from fellow guests who were talking loudly and slamming doors! The WiFi was very good and the staff on reception were incredibly helpful.
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