Hotel Albatros Zermatt

My husband and I stayed here in Zermatt for 4 nights, and we had the most amazing time! It's very central to everything you could need. The rides to and from the train station were super helpful. The little bar and fireplace room in the lobby were cute and very cozy. We were able to walk with our ski gear to every lift/ gondola nearby. Overall, we had a great stay, and we would love to come back!

We spent 8 nights at Hotel Albatros and wow wow wow. What a fabulous experience...from the incredible kindness and attention from staff, to spotless clean and gorgeous rooms ( we experienced 3 rooms) to a fabulous selection at breakfast and lovely fireplace, spa and views with balconies of the Matterhorn...we felt like Kings and Queens ! Perfect location, not noisy, ultra comfortable beds.... this hotel was perfection ! Thank you Mdm Grand, Juliette, Aline, the 2 ladies who cleaned our rooms and the lovely smile every morning from our server at breakfast ! You are all amazing !

comfy room w Matterhorn view directly at room balcony Requires 10mins brisk walk to train station , else can engage hotel shuttle service at 20Franc/trip. Hotel concierge both were friendly service and good recommendations on food! Take note reception opens 8am-9pm only.

This hotel has rooms that offer the most amazing views of the Matterhorn but you will need to specifically select this option when booking. My friend and I did this, and we were able to view the Matterhorn just as the sun was setting and rising against the mountain - there's nothing like it! There's a balcony that wraps around each level, where you can sit outside and enjoy the view. This view you're afforded does mean the hotel is not as 'central' as other hotels in Zermatt, but the town is very walkable since it is so small and the hotel location means you get a good night's sleep. Zermatt is car free, but plenty of electric taxis are available. Breakfast is a good spread of juices, cereals, breads, some hot food (like bacon, scrambled eggs) and there's also a nice selection of cold cuts and cheeses. The hotel does offer a spa service that needs to be booked an hour beforehand. The cleaning staff are really lovely. My only complaint is the shuttle service the hotel offered could have been better explained - we were told about a day before arrival that we'd have to call the front desk when our train pulled into the station and we'd be picked up, but neither me or my friend had call minutes on our temporary Switzerland phone sim. We only found out on our last day in Zermatt that there is actually a phone at the train station specifically so that visitors can call their hotels for pick up. We checked out the same time as another couple and once we were done, reception didn't ask us whether we wanted a lift to the station (if you're checking out of your hotel, you're going to the train station, there is no other option); she just said, "great, everything is done, thank you!" and while we were walking to the station, we saw the hotel shuttle zoom past us, with the couple inside and plenty of room where my friend and I could've sat. We were surprised we weren't asked or told shuttling us to the station was an option, but as I mentioned before, the town is small and luggage friendly, so not a big deal.