Our stay here was beyond our expectations! The location is perfect as it is in the middle of the city of Zermatt. The staff went out of their way to make sure everything was perfect for us. The room itself was the most unique room we have ever stayed in. Trust me...get the Family Cube Room! The breakfast was delicious and offered a great variety and the spa had a little something for everyone in the family.
Backstage Boutique Hotel
Address: Hofmattstrasse 4Availability
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Facilities
Reviews
We loved this hotel. The decor was different but lovely. Our rooms had their own balcony overlooking the hot tub spa area. The beds were so comfortable. The staff was incredibly helpful and attentive. We enjoyed the Creation Spa experience! Wish we had more time here. This was a highlight of our trip.
Nice quirky hotel. The custom built furniture in the rooms was so unusual that it made the stay special for us. Staff were extremely helpful throughout our 3 night stay in July. View from the balcony made our trip. Breakfast was very enjoyable. We did not have time to enjoy the spa but it looked really nice.
Location is excellent - right in the center of Zermatt, very close to the train station and lifts into the mountains. Restaurants, shops and bars right on your doorstep. The service was first class. Breakfast was decent, and having it on the terrace was a highlight each morning. The room was cool - we had a loft-style room. Very clean, spacious, and with all the amenities. My only recommendation is to enhance the air-conditioning. Given how hot it was when we stayed in mid-June, it took a long time for the room to cool down overnight; even with support from the staff to ensure we were operating the AC correctly. That aside, an excellent experience.
Unique hotel and unique decor. Excellent A+ customer service and support from the hotel manager and staff (Therese, Amelia and Laura). Highly recommend- we really enjoyed our stay. Everything was amazing and everyone went above and beyond. There is also a very cool SPA available to the guests. Great views of the Matterhorn from our room and balcony. Very central location for food ( many choices of cuisines); about 15 minutes to the gondola up to the top of the mountain (Italy-Swiss border), the views were just awesome of the glacier and the ski runs); and, tons of shops nearby. Zermatt is not an inexpensive town but this hotel was a great value. Would come back and stay again for sure.
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