The rooms desperately need to be updated and maintained. There was missing grout, paint, chipped tiles, and poor drainage in the shower that ended up flooding out into the rest of the bathroom unless we put a towel outside the shower door. One of the rooms even had very obvious mold where the wall was still wet and soft like a sponge... I would not recommend staying here unless they do some basic maintenance with the rooms. Otherwise, the location is really nice, the rooftop pool is small but worked great (bonus views of the city), and the breakfast buffet was pretty wonderful.
Hotel Alfonso
Address: Calle Coso 15-17-19Availability
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Facilities
Reviews
Great hotel in the heart of town Walking distance to sights We recommend a suite - ours was 1083 and had a lovely terrace , living space, bath tub, wet bar and rare to find king bed Staff was lovely and accommodating The reason for the four stars is because on the website, it reflects that there are two restaurants and a rooftop pool with a bar. There is neither restaurant or a rooftop bar. The pool is adequate and has a lovely view, but the pictures make it look a little bit larger and it is only waste high in water so you can’t really swim laps.
The website is misleading, NO restaurant despite the website. The roof top pool is no where near as big in the photo. Max 10m.
This place is old, the rooms are decorated with old furnishings, old elevator, old tv, poor room lighting, Nothing inviting from the front desk staff. They were not warm or cordial to make you feel valued. They got me on this trip, I will never be back here.
Very, very good hotel. Great location near the Plaza de España and the old district of the city. The staff are very friendly, helpful and efficient. I will stay here again on my next visit.
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