1/5 - Worst experience. Despite booking 4 months ahead, they tried to shuffle me between hotels with pathetic excuses. Once finally in the room, it was a disaster - broken door latches, TV not working and a mosquitoes inside room. The staff was completely unhelpful and clearly doesn't value their guests. Save your money and choose better places
Beautiful and well managed restaurant, in the heart of downtown Zanzibar. Top roof restaurant with spectacular views over the bay
Our service was great from the time we stepped through the front doors. The manager left treats for us in our room upon checking in. The server at the restaurant was great for morning coffee and dinner. The room is spacious, the bed was comfortable and the AC worked extremely well. It was very convenient to have the restaurant on site for food and beverages.
Good location, ok rooms. There was noisy renovation work done which was not reflected in price. Kitchen below average compared to lical standard, which is low in general. Staff is ready to screw you so you pricing can be anything. Number of stars reflects my willingness to stay again.
An amazingly great hotel, great location and the staff were amazing. The hotel manager Hasham is fabulous and very helpful, the hotel has all the amenities that any couple, family or organization requires. If you are thinking of going on Safari the location is great as it right by the ferry terminal as is the famous stone town sea wall. The breakfast was delicious and had plenty of variety for all people. I love the fact that it was boutique as the staff knew everyone by name and felt I was receiving personal service which was really nice. The staff were always smiling and always ready to help the deputy manager even offered to bring something from home. But overall the manager is the key to this hotel as he really goes out of his way, loved the way he wrote hand written welcome letters for every visitor with some tasty welcome snacks. A must stay for every one fabulous hotel with swimming pool.
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