Jim Burchette
Our second trip to this establishment. Speedy check in process. Mr Arturo greeted us on the elevator and made us feel welcome. He has been here 21 years!
Sheraton Zhongshan Hotel
Address: Qijiang Park North, Xidi Road, Qi Jiang Park North Guest Rating: 4.3
Availability
Description
Great care is taken to ensure guests experience comfort through top-notch services and amenities. Parking is accessible, supplied by the hotel for guests who arrive by car.Effortlessly plan your daily activities and travel requirements with concierge service and express check-in or check-out provided by the front desk services.During leisurely days and evenings, in-room amenities such as 24-hour room service, room service and daily housekeeping enable you to maximize your stay in the room.For minor or impromptu requirements, the convenience stores can promptly cater to them without the necessity of stepping out from the hotel. Crafted for coziness, every guestroom provides an array of features, guaranteeing a tranquil night's sleep while maintaining the level of comfort.In select rooms, the hotel offers visitors access to mini bar.Maintain your cleanliness and comfort using a hair dryer and bathrobes available in select guest restrooms. Each morning at Sheraton Zhongshan Hotel, a scrumptious, homemade breakfast kick-starts the day. Begin your holiday mornings right with your essential cup of coffee, offered daily at the cafe on-site. Experience a fantastic evening effortlessly! Relish an entertaining night without venturing beyond the confines of the bar.Do you possess exceptional culinary skills? Prepare your meals personally within the hotel at its BBQ facilities.
Facilities
Pool
Spa
Restaurant
Business installations
Children amenities
Bar
Reviews
Timothy Weis
Ummm yeah Zero Air Conditioning was a bit of a shock to us! We adapted and found that if we put the tower fan outside blowing cold air into the room thru the screen door it actually did help lower the room temp! Facilities were nice. They need a bar. Pool could be improved & used to draw more travelers! If it was too hot in our room we jumped in the pool! Idea! Expand the pool hours in the hot Summer months!
Brendan Coffey
The only reason they’re getting two stars is because the refunded us. Otherwise they’d get no stars. 90 degrees in the room and non functional toilet after paying ~$700?? I just finished a 120 mile bike race- this is absolutely unacceptable. Appreciate they gave the money back but I sincerely wish I had booked elsewhere. Weekend in Avon is being cut short because we don’t have acceptable accommodation.
Terri Dueitt
It’s June 18 and it’s 80 outside. There is NO AIR-CONDITIONING!! We were not told this when we booked our room. We drove approximately 1800 miles to get here and are exhausted. It’s hot in this room. We were given a sheet of paper that said there are box fans, tower fans and ceiling fans. Open the windows at night but keep them closed during the day. I would love a nap but it’s too hot to sleep. I feel like not having air conditioning in the summer is something that should have been conveyed when we booked the room. We would have chosen a different place. To say we are disappointed and will never come back here or recommend this hotel is an understatement. When we called customer service we were told there was nothing they could do. There is a hotel that is part of Marriott down the street with available rooms but it is a no go apparently.
Eric Hampton
No A/C in the rooms, water pressure in shower was minimal, elevator issues, reservation issues, housekeeping didn't clean my room after I requested it, no breakfast, had to pay extra for parking, had to listen to the carpets being cleaned on a Saturday, they were changing all the door locks, so I had to deal with someone in my room. Back to the elevator situation, it was a joke. The elevator would barely give people time to get off and no time for people to get on before the doors started closing. Once they started closing, there was no stopping the doors. The sensor to reopen the doors wasn't working. I got my arm stuck in the doors several times trying to stop the doors from closing and had to manually force them open. I also watched the elevator doors close on several people. I had to warn people not to stick their hands between the doors as it closing. Then once on the elevator is was a huge pain to get to the floor you wanted. I got stuck in it several times just trying to get to the first floor. The staff was ok, although at the end of the day, I feel like I was discrimated against for being a blue collar worker that decided to try to stay somewhere that I thought was going to be nice. When I had to extend my stay, I was basically told that they usually only cater to owners and high end clientele that know how long they need to stay. If I had know I was going to be treated like this, I would have never made reservations here. I checked out and went across the street to the Comfort Inn and have had such a better experience. I will never stay at a Sheraton property again.
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