Sheraton Bailuhu Resort, located in Huizhou, Guangdong Province, China, is a beautifully situated and highly popular resort hotel. Nestled near the scenic Bailuhu Lake, the hotel enjoys a tranquil and serene natural environment, far removed from the hustle and bustle of the city, making it ideal for vacations, relaxation, and family trips. The hotel's architecture is modern and elegant, incorporating natural landscape elements that allow guests to enjoy views of the lake and verdant mountains from a comfortable setting. Many rooms feature spacious balconies offering views of the lake, gardens, and distant hills. In the early morning, a light mist often rises from the lake, creating a serene and beautiful scene. The resort offers a variety of facilities, including a large swimming pool, fitness center, spa, and several restaurants. These restaurants serve not only Chinese cuisine but also Western and international dishes, catering to diverse tastes. Many guests particularly enjoy strolling along the lake or cycling around it, immersing themselves in the beauty of nature. Furthermore, the hotel frequently hosts conferences, weddings, and various events, thanks to its spacious meeting and banquet halls. Whether for business or leisure travel, the hotel provides a comfortable and high-quality service experience. Overall, this resort hotel is renowned for its beautiful natural environment, excellent facilities, and high-quality service, making it one of the most worthwhile leisure and vacation destinations in Huizhou. 🌿🏨
Sheraton Huizhou Bailuhu
Address: 1 Agile (Yajule) Road, Ruhu TownAvailability
Description
Facilities
Reviews
Great 😊
Came to the YUE restaurant and the food was good and for a great price. All the food in the photos was less than 200 RMB. The he resort area looks nice with lots of greenery. I saw a lot of poor reviews of previous hotel guests that I can’t comment on as I didn’t stay and only came here for the restaurant.
What a joke. Bad service, inconvenient location, and mediocre food. Where to even start, slow check in, lack of elevators, crowed dinning, extremely slow room service, etc. Place itself looks nice but that’s it, it doesn’t match Sheraton’s quality. They sell hard on their “discounted” food and stay bundle to attract people, so the place is packed and most food items during meals become unavailable. People had to wait forever or flight for food.... Also, the qualities of food and services just low.
Very concerned about Security and Safety This trip was a quick family getaway, a one night stay at the Sheraton Bailuhu Resort. The stay from the moment we checked in was uneventful. That all changed at around 10pm in the evening. There was loud knocking on the door, and a man demanded to enter the room to deliver a fruit amenity. I was very suspicious as to why room service would attempt to the delivery late at night when we had the Do Not Disturb sign switched on. Looking through the spyhole, I could see two men that did not appear to be wearing hotel uniforms and did not have name tags. All hotel associates I encountered at the hotel had name tags pinned to their left chest (with exception of senior management). Also no fruit amenity was visible. I told them I did not want receive the fruit, but he kept knocking and insisting that I open the door so that he could deliver the fruit. They continued to knock loudly on the door and telling me to open the door so he could enter. I told him again that I did not want the fruit and for them to leave. They kept on for a few more minutes before they finally left. This incident left my elderly mother terrified. I reported this to various members senior management at the hotel immediately, who did little to resolve my complaint but said that their staff were new and lacked training. Having stayed at Sheraton’s in the past, I have never encountered staff out of uniform, nor those who choose to disturb guests when the Do Not Disturb sign was switched on. All in all a very unsettling experience.
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