Shama Central

Horrible customer service and people who work there. For the price plenty of much better options available near by. On a slope, hard to stop taxi and dangerous.

I recently worked with Janice Lai, Assistant Manager , Leasing at Shama Hong Kong, and was truly impressed. Janice was professional, responsive, and genuinely caring throughout the entire process. She answered all my questions clearly and made the leasing experience smooth and stress-free. Her attention to detail and commitment to excellent service really stood out. Thanks to Janice, I felt fully supported and confident at every step. I highly recommend Shama Hong Kong and their serviced apartments locally and abroad—as their strong leadership and teamwork consistently deliver the exceptional service that keeps us returning every time we visit.

My husband and I stayed at Shama Central for two months while relocating to Hong Kong. His company placed us here initially for a month, but we ended up needing more time to find a permanent home and extended our stay—something that Gloria, the staff member handling our booking, made incredibly easy. She was helpful and accommodating throughout the process. The serviced apartment is well-kept and clean, even though the building itself looks a bit dated. It’s important to note that this isn’t a traditional hotel setup—there’s no formal lobby or staff at the entrance to help with bags. In fact, we had a hard time locating the building on our first day, even with an Uber drop-off. For anyone else arriving for the first time: it’s located at the intersection of Peel Street and Gage Street, just to the left of Pizza Project—a helpful landmark to keep in mind. The location is prime. You’re right in the heart of Central, surrounded by a great mix of old and new Hong Kong. There are trendy restaurants, cafes, and boutiques alongside traditional wet markets and local eateries. When we first checked in, one of the air conditioning units in our room wasn’t working. Thankfully, the team responded quickly and was able to move us to a different unit without much hassle, which we really appreciated. Everyone we interacted with, including the housekeeping team, was friendly and professional. I really appreciated the routine cleaning service, which helped keep the space feeling fresh and comfortable. Our unit was spacious, featuring a separate living room, dining area, and a fully equipped kitchen. The bedroom had a king-size bed and still offered enough room to comfortably fit several large suitcases. It was a great setup for a longer stay. Don’t expect a scenic view—our unit overlooked older buildings and there was quite a bit of construction in the area. The gym on-site is small but functional, with all the basic equipment you’d need for a quick workout. Overall, Shama Central was a practical and comfortable base for our transition to life in Hong Kong. While it’s not luxurious, it’s well-managed and worked perfectly for what we needed.

Big room, big bathtub and beautiful view. Friendly staff and professional front desk. Excellent location, lots of bar and restaurants. Wet market and 7-11 nearby. Apartment have kitchen and washing machine. However, many up n down slope. If u take taxi , ask to drop off at peel street and 結志街，街口