Intercontinental Haikou Seaview By Ihg

Seaview rooms with balcony facing century bridge, sunset over the ocean is spectacular. We can watch city LED light show at night from the room 😍 Breakfast is amazing... plenty of choices and incredibly rich of flavor. Language is the only barrier but can be solved with Google translate 🤭

We had a wonderful stay and would especially like to thank Frank for making our experience so welcoming from the very beginning. He kindly assisted us with an early check-in, which we really appreciated after our journey, and continued to be incredibly helpful, attentive and kind throughout our entire stay. Frank’s warm hospitality and genuine willingness to help made a real difference to our experience. It’s this level of thoughtful service that makes a hotel stay memorable. Thank you, Frank, and the entire team for taking such great care of us. We truly enjoyed our stay and would happily return!

The good : rooms are great. Hotel is beautiful. Location is great. Facilities are great. Proper 5* The bad : staff don't speak English. No one knows basic dietary issues like Gluten Free / given this is a Western chain it's not great. The buffet restaurant is rubbish The ugly : right next to the swimming pool is a small cage in which are imprisoned two beautiful peacocks never to be let out so they cannot stretch their wings. Right next to humans playing carefree in the swimming pool. You hear their cries of despair. It's truly horrible experience 😔

There are perhaps better and more luxurious hotels in Haikou but the price quality in this hotel is probably the best. Rooms: We traveled with a child and the kids theme room was very good, lot's attention to detail to make the stay very convenient. Hotel building, pool, etc: OKish, this is likely the weakest point. Lobby is very nice, but building is somewhat not so modern, pool is too small and only outside. Everything is very clean though. There is also no hotel beach (this is btw the case with almost all hotels in Haikou). Gym also too small. Sound isolation in room from outside could be better as well. Food: Absolutely amazing. Breakfast in the restaurant is very good with lots of options for everyone's taste. The Chinese restaurant on the lobby floor is mind blowing in food quality, price is also super fair, I absolutely recommend to visit it at least once. The steak house on the top floor is excellent as well (not so common for China for steaks), but i would say it's rather very expensive. Perhaps point for improvement would be the waiters in restaurants (this applies to all restaurants btw). They were all very friendly and pleasant but too slow and not so competent. But the food was amazing regardless. Spa: Excellent but very expensive. Location: probably OK, you can get with taxi pretty much anywhere within 20 minutes. There is also a large shopping mall nearby with all types of restaurants.