Hilton Hainan Ocean Flower Island

Our bus arrived at the Hilton Hainan Ocean Flower Island on 28 September 2025 at 2pm to stay for 2 nights. Check in at Front Desk was slow for 4 rooms (1101/1105/1106/1110) as only one lady staff on duty .The lady only speak in Chinese. After check in , we went directly to the KitchenCraft Coffee House for lunch. I guess it is over lunch period, the staff at the entrance didn’t seems so keen to receive us. Our food order takes a long time to be served, practically a 20 mins wait for each dish. A depressing lst lunch in this Hotel outlet!! Room 1101 has the island view, comfortable work area with sensor control for room fixtures. It is comfortable, spacious and clean fully supplied with room amenities. It has a bathtub and shower room. The bathroom is spacious with double basins. Breakfast is satisfying, offering a good variety of choices to suit different tastes. It’s a great way to start our day . We took the buggy ride which takes approx. 4 mins drive to Fairyland Ocean Park. On the way back, the Buggy Driver took us on a tour ,passing through unique variety of attractions, facilities that range from themed amusement parks, entertainment venues /international shopping facilites to a culinary street that offers a myriad of options from Asian Street food to Michelin Star Dining. Passing through we came across the Convention & exhibition centre!!! A night stroll after dinner to the Park where the musical church , several lighted buildings is certainly breathtaking !! A special thanks and thumbs up for Mr Charles, the Front Desk Staff who is very helpful , courteous and kind to personally went with his own car to the sortation center (post office of the Island) to pick up a parcel on our behalf.!!! Rooms 1106 & 1110 aircon stayed at 26C ,cannot be adjusted to our preferred 22C, thus we requested for room change ,it was done without delay to Room 1113 & 1112 Despite the above issues, we do have a memorable stay at the Hilton Hainan Ocean Flower Island.

On 21/02 around 2.30pm we reached at the baimajing station we supposed to find our complimentary bus to the hotel but we dont managed to get a bus. So what we did was we took a normal public buses to the hilton flower about RMB2 they gonna bring you to the haihua island no3 then to the haihua no 1 everything went smooth during check in that a one bellboy guide us till to our room with a complimentary local fruits from the hotel. We received a birthday surprise from the hotel side management and really love the effort ❤️. The room is so spacious and well maintained. The place was so calm which is i would say to those one need a perfect peaceful vacation may go to haihua island. The hotel got provided buggy services to any island area and just need to book in advance. And the hotel was so convenient with walking distance you may go to the food street restaurant and outlet clearance stocks high end brand area. And to those muslim that a 2 halal restaurant which is so convenient and affordable price. And oh yea the hotel breakfast i a lot of choices that a western and some Chinese style. And those Muslim you may get vegetarian or vegan options for your breakfast. The front desk is so friendly even that’s a language barrier but they try their best on our request with a google or we chat translate And for sure i will be back again ❤️ thank you so much for the kind and sincere service that i received, being so welcoming while i stay there and make me fill like a home ☺️

As a Hilton Diamond Member, I’ve had the pleasure of staying at many Hilton properties, but this recent stay was truly one of the best experiences I’ve had. From the moment I arrived, the level of service was outstanding. A special mention to Lisa, who not only helped with our itinerary but went above and beyond to arrange a buggy transfer for us to the nearby attraction. Traveling with two young kids and two elderly family members, this thoughtful gesture made all the difference and ensured our stay was as smooth and comfortable as possible. Lisa truly deserves a raise for her exceptional service — she’s a star and will do very well in her career! I also want to recognize Manager Elaine for her exceptional leadership. She was incredibly attentive and approachable, checking in to make sure every aspect of our stay exceeded expectations. It’s clear she has cultivated a team that genuinely cares about providing top-tier service, and it showed in every interaction. This stay was without a doubt one of the best I’ve had at any Hilton property, and the service rendered by Lisa, Elaine, and the entire team made it unforgettable. I highly recommend this Hilton 海花岛 and will certainly return. Thank you for making our stay so memorable!

The hotel itself was an absolute delight the lobby, cleaning and buggy staff all used translator apps to communicate with foreigners. The hotel is very close to the shopping and food districts. The island was lovely but in my 5 day stay there i only saw a handful of foreigners. Many deserted shops but the open ones makeup for it. One downside is the proximity to the main 2 cities. Great hotel!