Hyatt Regency Xi An

I looked forward to staying here and it did not disappoint. Had the choice of staying grand hyatt vs here, chose here because of the palatial feel of this place. It was definitely great stay. When I stayed there, it was raining here and there so it felt particularly good when we were relaxing in the room, listneing to the rain hitting the bamboo leaves infront of the room. The park in the back is alright. it is a bit far from the city wall, but taxi/didi is readily available so that wasn't much of a problem.

The Hyatt Regency Hotel in Xi’An is indeed a world class 5 star Hotel. We were greeted by a doorman (Welcomer) who opened our taxi door and carried our luggage to our room too. (Unlike another 5 Star Hotel we had stayed in previously in Xi’An who I would not recommend staying at. See my posted reviews). Check in took just a few minutes and we were delighted by the speed, friendliness and attention to our very needs. It is worth adding that the design and layout of the hotel requires a lot of walking to get to your room or other places in the hotel. As expected of a hotel of this calibre, the food is fantastic albeit very expensive by Chinese standards and indeed other countries too. So much so that other than one meal we ate out. US$20 for breakfast is far from being cheap when our last Hotel was equal to only US$10. Our room was spacious, well equipped and tastefully furnished. The view over the manmade lake was nice too as well, our room had it’s own sit out balcony. The wifi does not work well with access to many International websites. including when using VPN meaning that the server has restricted access to the internet. I suggest you purchase an E-Sim or Sim card for use in China before you arrive in the country. The Hyatt Regency Hotel in Xi’An I. DO recommend to travelers visiting this ancient and modern city.

I am amazed how beautiful this hotel is, Good communication skills, even their chef's make sure gives you the hospitality you need during buffets. Not until i try to reach out them, 38minutes after we checked out. Inform them that i forgot my right earbuds on our room. give guest information, and tell them to check with their cleaners.... and they did not respond already. My sad experience in Xi'an because of my negligence and no help with the staff of this hotel.

Hyatt Regency Xi'an is a flagship that represents the high quality hotel. Comfortable room, great amenities and one of the best service. I was particularly impressed by the manager Mr. Yang or Hunter He remembers our name as a friend but also be there providing very professional service along our stay. Highly recommend the hotel for a enjoyable getaway.