The company was easy to work with! They knew we had a delay and waited for us. Great driver and so comfortable. I would use this company for all my rides.
About Activity
What's Included
Includes
- One-way private transfer
- Non-airport fees
- All taxes
- Fuel surcharges
Excludes
- Tolls (if taken) can range between $5 to $10
- Parking or airport fee of $5 (if applicable)
- Gratuities (up to the customer's discretion)
Departure & Return
Departure Point
- Traveler pick up offered
Itinerary
Price is per person, based on three passengers per sedan or five per sports utility vehicle.
Language Offered
Additional Info
Cancellation Policy
Reviews
Sent confirmation and ticket through Viator, No show at the airport, was told by company that because I did not confirm flight info via email they cancelled the booking. Stranded at the airport with no transportation. Also told l to deal with Viator to get a refund, not their problem.
The driver was very nice, kind, and patient with us when our flight experienced a delay. One unique character is constant communication until you are successfully picked up.
Sergio our driver was friendly and professional. First time in DC so he recommended ways to get around and points of interest. Very pleasant drive from the airport.
The car was super clean, smelled amazing. The driver was super friendly. They gave me a number to call and driver was there in five minutes.
Safe ride.very nice driver. Safe drive. Very nice driver. Safe drive. Very nice driver Safe drive. Very nice driver.
Communication from the day before my departure until the end of the journey: - they sent a message the day before my departure confirming my ticket - I called immediately after landing at the airport & they arrived in no time - Since it was at night, I couldn't see which car is theirs & they stayed on the call until I found it. -All in all, the best service!
The kindness of the driver and his hospitality with our bags and patience with my elderly mom getting in and out of the car.
Our driver was extremely kind and helpful. He was the best. I highly recommend this service. Thank you for the great ride
The company stayed in touch with us all along the way; even contacting us before we landed to make sure we knew they were coming for us and where to meet them as soon as we got our luggage from baggage claims.
Our driver was Iman and I wanted him to drive us all weekend he was awesome! Music playlist was great! I had my mothers with me they enjoyed the ride.
It was like a dream and the Lincoln was really a nice ride. So well done. The chauffeur was very nice as well.
One of the best tours we’ve ever taken. Maribeth was full of amazing stories about history we never learned school. This was the highlight of our trip to Washington DC.
Dan picked us up curbside at Reagan National Airport. The vehicle was spacious, clean and very nice. Dan was helpful, attentive, and even served as an impromptu tour guide, pointing out various landmarks to us tourists. I highly recommend them for convenience in arriving at airport.
Our driver was friendly and an excellent driver! Right on time. We would use this company again! The company was well organized with its instructions and information.
Driver arrived very quickly when we called. The vehicle was very clean and in excellent condition. Driver was friendly and answered our questions about the area. Smooth ride to our destination. Would definitely recommend.
Visiting from Australia and was charged $25 usd (cash)for tolls to travel from Regan airport to Washington dc. Shame on you for ripping off tourist to the IUS.
John was very impressed with the trip since it was during a horrible storm in DC. The airport to airport transfer was long, but the driver did a great job with the conditions. Got him there safe and sound! Thank you very much for being so prenominal!
Professional service and driver. Very clean sedan. Flexible when we had flight issues. Thank you for the help!
I felt unsafe. My driver ran many red lights sometimes braking abruptly. He also drove in lanes meant for vehicles going in the opposite direction.
Perfect timing- even though our plane was delayed, he was there right when we walked out of the airport. Car smelled great too! Thank you Will use again
Our driver, Milos, was very friendly and professional. He handled our bags into and out of the car. He was on time and communicated via text with us for super easy pick up. Prior to our trip, the car dispatch company called to confirm arrival and contact number. The whole thing went super smooth which was really nice bc I’m traveling with my 80 yr old mother and really am happy that we were at our hotel within :40 mins of landing. Super smooth. Thanks Milos😊
The pickup was very difficult. The driver texted that he was 4 minutes away and after 15 minutes and several phone calls, he arrived. Also didn't like being upcharged $15 after ticket was purchased on Viator.
I used them for airport transportation. Service was excellent, friendly, and on time. It made my trip a smooth process. I'd used them again.
I expect the driver to be ready to pick up us at the time specified than wait for the transportation. Everything else was excellent.
Very easy, clean ride, pleasant driver, highly recommend! The prices from start to finish was easy and we did not wait long at the airport.
I left my wallet in the van and the driver came back to the airport to give it to me, and refused to take an extra gratuity for doing so.
Roderick was very professional and friendly. He drove great and even waited on us to get into our Airbnb. Highly recommend this company! They adapted easily when our schedule changed.
The driver was friendly and helpful. He shared history with us on the drive. The vehicle was brand new and beautiful.
Professional service We didn’t have to wait to long and the ride was waiting for us even the flight had been delayed Thanks a million
Smooth ride to hotel. Driver was polite and thoughtful. I think i would select a taxi, Uber or Lyft in future as the cost is significant compared to other options
When I book the service there was no mention of an additional charge. I paid $50 for a one way ride. The driver did not come inside the airport to get luggage. Had to me him outside waited an additional 10 minutes to get picked up at the curve and had to pay an additional $14 I've had much better service and will not be using Viator again!!
Our driver was very professional personable efficient and gave us information concerning events currently happening in Washington DC. We are most appreciative of his ability to make us feel as welcome guest.
Service was as promised! Even though my flight was significantly delayed, the driver was there for me. Gave me relief after hectic travel day, particularly since I arrived after midnight. Would recommend this service.
<p>Excellent service.<br/> We will use this service for future trips.</p>
<p>Nice driver. Give us the heads up on the toll charge 14 so at least he told us. Good if the company just incorporated this so we know what we are paying for.</p>
<p>Horrible experience. Phoned to advise that our arrival would be 1.5hrs late due to flight delays, spoke with a female employee of Carmel Car and Limosine Service was told ‘no problem’ and to call when we arrived in Washington. Once in Washington the company refused to honour the voucher. Took a cab.</p>
<p>Driver was polite and on time. Paid 50.00 for the ride and was then told at pickup it's an additional 14.00 for "fees". Would not use again.</p>
<p>I just want to know why when we arrived in Washington, DC after our pick up we were advised by your office that we had to pay the driver an additional 14.00 for pick up and then another 14.00 back to the airport.</p> <p>Seems a bit excessive after my credit card was already charged for 50 dollars each way?????</p>
<p>We were informed of the entire cost of the transfer when it was too late to cancel. I think they should advise their clients of the dollar amount of airport fees upon booking.</p>
<p>Didn't tell us hidden fees and were very unhappy with the upcharge during certain Presidential events in January, 2017.</p>
<p>The drivers are very professional. On time, no problems.</p>
<p>once again I question the extra 14.00 charge plus the tip. I did not see our driver on the way out or in have to pay any tolls, etc. <br/> I think full disclosure of costs is necessary. the driver was courteous an<br/> d the car was clean....that's a plus. However, I feel paying 70 from the airport to the hotel about 6 miles was very steep. next time I think I'll get a cab myself.</p>
<p>I highly recommend this service. Driver was on time, very personable, very courteous and informative. The price was excellent also.</p>
<p>Car and driver was great, but Viator doesn't tell you there is also a 14 airport fee - in the fine print! Total cost for 2 was over 85!! Next time, take Uber for 20</p>
<p>Service was good. I hadn't been to Washington DC before, so I chose this service to make sure I would have transportation available once I arrived at the airport. As it turned out, there were plenty of taxis available at a cost of about 20 from DCA to downtown around the White House. So paying 50 for this service along with 14 cash was a bit much in my case, when a taxi would have been sufficient at a third the price.</p>
<p>14.50 fee upon arrival to airport. was not aware of that before making reservations. Not using your Company again for Airport Transfer.</p>
<p>We told the company we had 6 people, and probably 2 pieces of luggage for each person. We barely all fit in the small van they sent, and the luggage had to go between the seats and on people's laps. They were not prepared.</p>
<p>If you are picked from an airport, Viator will request a 14 fee that was not announced up front. Moreover, you will have to pay it cash! Looks like a rip-off! The cars are fine, good looking, but the ripp-off mars everything!</p>
<p>car was very clean, drivers polite, driver for return trip to airport was approximately 20 minutes late on arrival, traffic issues.</p>
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