2-hour National Mall Walking Tour From Washington Dc

The tour guide is very knowledgeable and polite. He offered a wide range of information about various points in history. Additionally, he provided local recommendations on places to eat and museums based on one's interest.

Our guide never showed up and won't respond to inquiries about refunding our money! I never thought Viator would be complicit in a scam, but I don't know what else to call this. Viator is apparently turning a blind eye to this fraud, which means we won't be using them again. I saw other reviews about the guide not showing up for this tour and refusing to refund money, but I foolishly thought it was an anomaly. We've been on tours throughout Europe and the U.S. and have never been scammed like this. Please don't risk your hard-earned money on this "tour."

Our tour guide was the best!! So friendly & knowledgeable! Enjoyed listening to him & my Army Vet husband connect over history! THANK YOU!!!

The guide never showed up. I got zero value. We were on time and waited for 20 minutes at the meeting spot There was no cancellation or notice. Will not recommend this service.

We cancelled this tour and were never refunded. Tour operator even refused to call back. Terrible experience.

The guide tour, North was so knowledgeable, he went an extra mile to made us enjoy the Washington National mall tour.

Our tour guide, Maurice, was so great! He was so knowledgeable and helpful! He even helped guide us to parking and helped us find the best way our next destination that wasn't on the tour! Outstanding tour! We'd definitely recommend and tour with him again in the future!

The tour lasted less than an hour when the description offered a 2-hour tour. Out of 60 minutes, 15 were spent at a rest stop, where we purchased water and went to the restroom, meaning that we only enjoyed 45 minutes of touring!

Nour was a great host. Very accomodating and knowledgeable. The tour is a must of you are coming to DC for the first time.

Nur was a fantastic tour guide. He met us at exactly the appointed time and started giving information about this lovely city instantly. He told us facts about everything - from the trees to the buildings and people in history. We walked and talked and 2 hours flew by. I highly recommend this tour.

I think this tour has potential to be really good depending on your tour guide. We had David and it was the most awful and embarrassing tour I've ever been on. He had no knowledge of anything - not little knowledge, I do mean zero knowledge. He couldn't tell us anything or answer any questions. David was unprepared and incompetent. He started off the tour by getting his friend named Darren on the phone on speakerphone. Every single time we asked a question, he would repeat it to Darren on the phone and Darren had to give him the answer. He could not answer a single question or tell us anything about any of the sites without asking him, even simple questions like "what is that building," or "can we go inside." He walked mainly having conversations with Darren or in silence, unless we asked him something (which we eventually gave up on). He also seemed lost as to where we were or how to get to the next place. He would ask Darren things like, "Hey Darren we are standing on this street what is that building?" "Hey Darren, is the capitol building where the Congress meets?" "Hey Darren what is the supreme court building used for?" "Hey Darren who is that statue of?" "Hey Darren why are flags half mast today?" When we asked if he could tell us anything about Capitol hill: "it's where laws are made." That was all he could say. After Darren informed him a statue we saw was of General Ulysses Grant, David told us, "Ulysses Grant was a general that fought for the confederates in civil war." Even other unprofessional and unprepared things such as, "I should have worn more comfortable clothes today, "hey Darren where did I park my car?" And when his phone ran out of battery after having Darren on the phone so long he asked us- "my phone died, can you pull up your GPS and see where we are?" The whole situation was really unbelievable. It got to the point where the other customers and I started googling things on the internet and sharing what we found with each other. David told us several times that he is new and trying to "figure things out." I can understand that, but it shouldn't be at the expense of paying customers. Figure it out on your own time. One positive is when I called the company and told them what happened, they issued a full refund immediately. I really appreciated that. I recommend if you book this tour, make sure the tour guide is good and experienced, perhaps someone mentioned in previous reviews, and avoid David at all costs.

The guide was awesome! He was very knowledgeable and just a joy! He was patient and answered all our questions.

Terrible experience. They send us a person who knew nothing about Washington and after 30 embarrassing minutes he cancel the tour. A real waste of time

Tour of monuments booked then postponed to following day by Viator, then guide was a no show. Full refund requested as we planned our whole day around this booking. Leaving for New York having missed the main sights that we came to see.

We had a good time with our knowledgeable guide Nur! He took us through the mall while explaining everything in sight and even stuff not directly in sight.

Unforeseen circumstances and very considerate of them to be understanding. Thank you. We will see you soon.

I had an emergency, I tried to reschedule the tour, they wouldn’t let me. So I showed up to tue scheduled paid time and no one showed up or contacted me. I need a refund.

Rochelle was full of knowledge of Washington history as well as being a friendly person. In spite of the rain, she took her time by walking slow enough for us seniors and was patient in answering our questions

Our guide made the experience that much more rewarding. He was very knowledgeable and got everyone in our party involved. We would take the same tour again with him if we had the opportunity.

Nur and rochelle were awesome! Suoer knowledgeable and very dynamic. Great with kids! Worked perfectly for our school trip. We had to cut the walking short though, because it was too much

Nor was a fantastic guide! Super knowledgable and kept everyone engaged. We walked pretty far but did not even realize as the guide broke it up and let us know about other places to visit while here.

Nur is very informative and his tour is very interactive. I recommend this tour as it gives you information about most of the important buildings and monuments in DC.

We had an amazing experience! Super easy to meet up and pace was perfect for our group. Endless interesting stories and facts. Highly recommend!

I can't say enough great things about our tour. Our tour guide was extremely knowledgeable and not not only showed us every major site, but a few less known extras. He was able to any questions we had and knew the history very well. I would definitely recommend this tour.

Nur (pronounced Nor) was great. He was super knowledgeable, personable, and enthusiastic. He also customized a lot of what he was saying to the boys I brought to the tour (a 9 year-old and 2 14 year-olds). It definitely gave you a great appreciation of all the history of the monuments in that area. He also helped us snap a few pics at the right locations.

Our tourist guide was great!! He was super knowledgeable. I would definitely recommend this tour to anyone that is going to be visiting for the first time.

Nur was fantastic! He was very timely and over communicative in helping us find him. And he was very intelligent, fun, funny, and very personable!! Would definitely recommend him to anyone!!