Outstanding stay at the Conrad Washington, made special by its people Great hotel in a great location, and everything you expect from a Conrad. The Sakura Club was very pleasant and well equipped, and it quickly became our family’s favorite spot. Our waitress there, Mimi, gave the most outstanding service and was especially wonderful with our kids. Noir at the front desk was the other highlight of our stay. He was attentive from the moment we checked in and always seemed to know what we needed before we asked. He understood our kids and knew how to make them comfortable, and his soft-spoken, gracious manner made each of us feel special. Service like theirs is rare, and it is the reason we will remember this stay. Thank you both!
Conrad Washington, Dc
Address: 950 New York Ave. NwAvailability
Description
Facilities
Reviews
I sincerely want to take a moment to recognize the truly exceptional hospitality I experienced during my current stay. Tom and the entire evening team in the Sakura Club are nothing short of extraordinary. Their attentiveness, professionalism, and genuine warmth consistently make every visit memorable. I would be remiss if I didn’t also recognize Mimi, Maria, and Tierney, who made each morning an absolute delight. Their kindness, infectious positivity, and meticulous attention to detail set the tone for a wonderful day, every single time. The accommodations are consistently immaculate, and the service has always been exemplary. However, this past weekend somehow managed to surpass an already remarkable standard. The club staff unwavering commitment to excellence is palpable in every interaction. One final note: make your way to the bar downstairs and have Tim prepare you a drink. I genuinely believe he is one of the finest bartenders in Washington, D.C. His expertise, personable demeanor, and mastery of his craft are second to none.
What a wonderful long weekend! I was in town for business; everyone in the hotel cannot be nicer, sweeter, professional, warm, and efficient. The room (deluxe king) was clean and comfortable. The trip would not be as successful without staying at Corad hotel DC. The food was also so so so good. I had late night fried chicken sandwich (SO GOOD); and had the best avocado toast in a long while. The coffee was perfect too. Very impressed.
I had an outstanding experience at the Conrad Washington, DC, and I have to give a special shoutout to Betty at the Estuary hotel bar. From the moment I interacted with her, she was incredibly friendly, attentive, and welcoming. She made great conversation and genuinely made me feel valued as a guest. Betty’s customer service was easily a 10/10. She has the kind of personality and hospitality that leaves a lasting impression and makes you want to come back. Because of the excellent service I received, the Conrad Washington, DC will absolutely be one of my premier hotel choices whenever I visit D.C. Experiences like this are what set a hotel apart, and Betty is a true asset to the property. Thank you, Betty, for making my visit even more enjoyable! I look forward to coming back. 🥂👏🏾 Shout out to Alexandra and Joshua at the front desk as well. Exceptional customer service!!
Tom at the Sakura Lounge is a truly fantastic ambassador for the hotel. We booked Sakura Level through Amex FHR and, although we didn’t receive an upgrade, the team went above and beyond to make our stay special. They arranged a Conrad panda and other toys for our son in the room, which was such a lovely and thoughtful touch. From the moment we arrived, the welcome and overall ambience were fantastic. The Sakura Club itself was exceptional, with superb food and an excellent level of service throughout. A huge thank you to Tom and the entire team for making our stay such a memorable one. It’s the little details and genuine hospitality that really make a hotel stand out, and the Sakura team absolutely delivered.
Upgrade Hotel
Monday through Friday 9 am to 7 pm EST
Reach us by phone
Reach us by email
