Drivers wa prompt, courteous and very helpful. The care was clean and the ride to the airport was smooth.
About Activity
What's Included
Includes
- Up to 15 minutes wait at city address
- Meet and greet
- One-way private transfer
- All taxes, fees and handling charges
- English speaking driver
- Up to 60 minutes wait at airport
Excludes
- Gratuities
- Excess luggage charges (where applicable)
- extra stop
Departure & Return
Departure Point
- Traveler pick up offered
Itinerary
Language Offered
Additional Info
Cancellation Policy
Reviews
Driver was pleasant and communicated his position in airport. The pickup was timely and his driving was safe
Driver was prompt. We had some difficulty with the hook up point, but that was related to Viator having the wrong phone number. They were very helpful when I called and came to where we were to take us back to where the car was.
The driver was Great and super helpful. When we couldn’t find him initially he had us wait and come to us. Tom was great
The airport handler was easy to find, helpful and we had a ride in less than 30 minutes. It was quick and comfortable
Pick up from WAW airport was on time and smooth without delay. Pick up by Mercedez Sprinter so spacious and nice vehicle. Overall very good value
Make sure when you book the ride you specify the time for pickup if it is not at the airport (like a hotel pickup). If it is an airport pickup - I gave the time the flight was supposed to arrive. They will wait up to am hour at the airport. Getting thru border control, EES, baggage claim took about 25-30 minutes. I wasn't clear on the desired pickup time going from the hotel to the airport. I called the morning of the pickup and they were able to get the driver to the hotel pickup a little earlier than what they planned. It all worked out well. Easy pickup. The driver was helpful and got from point A to point B quickly! Very easy, especially if you don't know the transit system and like some assurance that you can get to where you want to go.
We are lucky to have Piotr to pick us up from Chopin airport and then drop us off back at the airport 6 days later. He was very approachable, friendly, and helpful. He even gave us recommendations for sites and restaurants. Communication with the company using Viator message system needs to improve but it’s NOT on Piotr.
Great communication, easy meet up point and easy to see signage. Driver was courteous, informative and helpful.
Excellent service, very helpful and good communication before pick up. A friendly driver who clearly loves his job
No body comes and pick me and no response from you when i came out from arrival hall no body is waiting for me
Tom is very friendly, polite and punctual. He picked us up for the round trip from and to the airport.
Absolutely flawless experience, great communication and such polished/professional service and right on time. I wish every private transfer company was this amazing! Highly recommend using them for your transfer needs!
It was a great experience and everyone should attend to one Chopin concert in Poland. The museum tour is also very well curated.
Excellent service. Driver sent an SMS to confirm where he was standing. Car was of very high quality. Driver was really nice
We arrived late. Had to wait a short time for pickup as our arrival time kept changing. Our driver was excellent, the car ride was great and the driver was informative. Excellent experience!
He is very professional, called as soon as I landed told me where to find him. He very cautious while driving and offered me water.
What do you need the most, when you coming out from the arrival time? Yes, the driver waiting for you for you to have a smooth ride to the hotel, Thank you!
At 2253 sent text to driver that airline lost our luggage & we were at lost & found. When we left baggage area the driver was not in the area. Texted to see where he was , his reply Costa Cafe. We had no idea where it was, asked if he was coming to get us & was told he had to reenter because his parking expired. Asked color/make of his car. We were told he was inside near costa cafe. We found it, texted him saying we were near Uber door. I noticed his car in the parking area. Texted him we were going to his car. He was standing there. We were not happy with him and just wanted to get to hotel. I had no intention of tipping him and said so & he said you know I waited an hour for you! Isn’t that his job? My husband said give him something, so he got 10PLn about 2.50USD . Clients had to find driver, shouldn’t that have been the driver finding us?
We had the pleasure of using this airport transfer service at Warsaw Chopin Airport, and we cannot recommend it enough, especially thanks to our fantastic driver, Krzysztof. Upon our unexpected early arrival, Krzysztof reached out to us via WhatsApp, but unfortunately, we missed his calls due to a lack of Wi-Fi. Despite this, he was able to find us easily, holding a sign with our name, which made it stress-free to connect. We were pleasantly surprised to be transported in a spacious van, even though there were only two of us. Krzysztof took care of all our luggages, making the whole experience seamless. During the drive, Krzysztof shared fascinating insights about Warsaw's history, current events, and demographics. As first-time visitors, this overview was invaluable. He also took the time to orient us to our hotel and point out nearby sights and dining options, which we greatly appreciated. Thank you, Krzysztof, for your outstanding service! You truly set the tone for a wonderful vacation in Poland. Highly recommended!
Luxury Transfers provide a wonderful driver. He was very professional and punctual. He drove us from Krakaw’s Old Town to the International Airport in roughly 20 minutes.
The driver was prompt and courteous and the directions were easy to follow. Communication was easy between the driver and myself.
The driver was ready and waiting for us. He was located exactly where we were told to meet. He was professional and courteous. We arrived at our hotel with zero problems. Great experience
My driver was waiting when I arrived. He was nice and pleasant. He got me to my hotel quickly. I would definitely recommend.
Tom was great and very attentive, he called us when we landed and waited for us where indicated, great service!
So happy with our transportation given our drive was so kind, so friendly and very dependable. Thank you Chris for picking us up and providing such excellent communication to ensure our pick up was worry free
I booked the "Warsaw Chopin Airport One Way Private Transfer" through Viator and had a great experience. My flight was delayed by 30 minutes, but the driver was very kind and patiently waited for me without any issues. The car was clean, comfortable, and in excellent condition. Overall, the service was reliable and stress-free — I definitely recommend it to anyone looking for a smooth airport transfer in Warsaw!
Good communication and car really confortable. Nice driver In one word, there is nothing more to say that : perfect
Wonderful experience! Took the worrying out of trying to find someone at the airport and trust them to take you to your destination. Paul was showing us around and telling us about some of the local history.
Fast confirmation, wonderful driver, great vehicle, clear sign at pick up location. Great service all around.
Such an easy experience. The driver was waiting outside baggage claim for us with a sign. Helped with luggage to the car. Very smooth trip to our Airbnb.
It was a bit of a struggle finding each other but after that it was fine. A pickup meeting point beforehand would have been helpful
Timely efficient service. Chauffeur was waiting at the airport's designated location with our name sign. Vehicle was spacious, clean and comfortable. Water bottles were courteously available for our use. Overall, a very favorable experience.
Arrival I go was confirmed before hand and the driver was waiting on my exit out the arrivals hall. Excellent service,
I highly recommend this service. My flight and luggage were delayed and my driver did an outstanding job of adjusting to meet my needs.
The Shuttle 24 driver never showed to pick us up from the Warsaw Airport!!! We were completely stranded for over an hour (the supposed waiting period) before I had to beg someone from another transfer company to help us get to our hotel in Warsaw. We've used Viator for other things in the past, but we will never use them for arranging transfers again!!! Beware.
Driver didn’t turn up …. Others from shuttle24 were there and the guy was very helpful and organise a cab which was very good of him , but still it shouldn’t have happened
Convenient and professional, highly recommend! Our driver was timely as well, we are glad we booked transportation ahead of time.
Professional, timely, safe, and kind! So glad we did a private transfer instead of trying to find transportation day of :)
Our driver was waiting for us. He was very nice and helpful. After a long day of travel, being picked up from the airport and taken directly to our hotel was great. The van was very comfortable.
Our driver was great and very informative. Met him with no issue at the airport and was an easy trip to our place. Great price, too!
Safe, on time, courteous. He met me exactly at the location described. Driver was an efficient but safe driver. Very nice welcoming to Warsaw
Tomasz was punctual, friendly, informative and ,(importantly) a safe but efficient driver! The van was clean and spacious. While this is a little more expensive that hiring an Uber, it's more reliable as you're going into a new city for the first time
Horrible service. There was no communication from the company. A day before our arrival, I messaged them to find out details but no response. After we got to the airport, we looked and there was no one there. I asked one of the other drivers from other companies and finally found our driver. He then took us to the taxi line and we had to wait 30 minutes for a taxi. There was no van like we requested and we had to wait on top of it. I went through viator for a refund and they refused. It would have been quicker for me to go to the taxi line myself or get an Uber after arrival.
Excellent pickup! Easy to locate, helpful, spoke great English, very comfortable van. Will definitely use again
AVOID AT ALL COST! After prepaying for a pick up service, the driver declined to take us and instead put us in a taxi (not a personalised pick up) and apologised - at least he said sorry! The company refused to provide a refund for the fare between a taxi and their pick up service. Go for a more reliable company and avoid this scam.
The driver is on time and very friendly. He not only provide great service on airport transfer but also recommend places for us to visit.
The driver waited while I filed a lost luggage claim. He was very polite and both he and his vehicle were immaculate.
Tom was waiting right outside baggage claim. He was very friendly, easy to talk to and the vehicle was new and very clean.
Prompt, courteous and friendly driver and he had a very clean Mercedes van to take us to our hotel. Everything was perfect!
Monday through Friday 9 am to 7 pm EST
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