The Westin Washington Dulles Airport

Horrible Hotel. I came in and got charged 220 USD extra for deposit 💵 which is the exact same amount as the one night I booked for. I was never told about this and no hotel ever charged me this much deposit. Besides, they never mentioned online about this or anywhere the deposit is this high. Receptionist was rude not telling me about it and when I asked again she said Oh I thought you knew. Besides, I forgot my passport there and said I urgently needed housekeeping to look for it and send it before 6pm if found, but by the time they reached back to me I was already outside Washington. Wouldn’t recommend

Thank you but no thank you Westin airport hotel Our entire purpose for staying here was to be able to relax the night before we fly to Marrakesh. But no, we were given a room on this hurricane weather weekend that was freezing cold blasting air temperature set at 62. More on that soon...... Completely insufficient outlets for charging electronics. Unacceptable in this day and age. Television is prehistoric. So we had to go through the entire ordeal with getting engineering up to the room, and then eventually changing rooms. Of course. Loading all of our luggage back onto a cart. Missing a good bit of our football game. Thanks for that too! Don't even bother just go elsewhere. Addendum: we paid extra money just for a late 2pm I'm coming check-out but the maids were banging on our door and insisting we leave at 1:30

We recently stayed at the Westin Washington Dulles Airport hotel after an international flight. Living four hours away, we chose to drive in and park here to catch a direct flight rather than deal with a connecting flight—and it turned out to be a fantastic decision. While the hotel is not within walking distance of the airport, we actually considered this a distinct advantage. It made getting in and out seamless, completely bypassing the heavy airport traffic. The free shuttle runs reliably every 30 minutes, and the covered garage parking kept our car protected from the elements while we were away. The setting itself is surprisingly quiet and serene for an airport hotel, featuring a pleasant small lake behind the property. Dining was a solid experience. Breakfast was adequate and set us up nicely for our day, while dinner was surprisingly good, reasonably priced, and accompanied by excellent service. What truly elevated our experience was the staff: When dropping off our vehicle prior to our flight, we happened to meet Mr. Ronald Gutierrez, the Director of Operations. He was remarkably courteous and helpful, even personally walking me to the entrance of the parking garage. Upon returning for our stay, Frankie at the front desk was exceptionally efficient, thoughtful, and thorough, ensuring we had every detail we needed. Our room was clean, quiet, and featured a wonderful view—a refreshing contrast to typical airport hotels. We will definitely stay here again for future trips out of IAD!

We had an amazing stay at The Westin Washington Dulles Airport. The staff were extremely welcoming and accommodating, and they managed to provide us with a room earlier than the scheduled check-in time. This made a huge difference after a long 14-hour and 40-minute flight and was greatly appreciated. Another big plus was the complimentary shuttle bus service, which runs regularly to and from Dulles Airport. It made getting to and from the hotel very easy and convenient. Overall, a very comfortable and pleasant stay with excellent service. Highly recommended, especially if you’re looking for a convenient hotel near Dulles Airport.