Vienna Pass - The Original Since 2015: Including Hop On Hop Off

The Vienna Pass is a great way to see Vienna. We purchased the 6 day Pass and saved a lot of money on entry to many of the best sights.The buses were very frequent and would recommend this as a great way to see Vienna.

I honestly feel scammed. I’ve just left my second location where I would have to pay extra for a tour or what would be considered the essential experience. I feel like I wasted $200 and now I’ll have to pay even more at every site. I’m furious. I’m traveling solo and trying my best to do things frugally, and I this makes me feel like I can’t do anything right.

A great way to visit a lot of the attractions in Vienna especially if you have limited time. You still need to reserve tickets for a few places (Schönbrunn, Opera tour, Spanish Riding School), but it is so easy to just show the pass and enter everywhere you want. Some places you can skip the lines but not all of them. I probably saw 10 more museums that I was planning to just because I have the pass and it was so easy to get in. So great to skip the line in many places. However the pass does not cover everything or the best options. For example the cruise is only on the Canal and does not get on Danube. Also at Schönbrunn, it covers the State Apartments (smallest tour) , but you can pay the different and get the full tour - which is what you want. I wish I had more time to visit everything.

Our 6 day pass was absolutely worth it. We saved a huge amount in admission charges. The hop on hop off bus enabled us to get to things that were further away. We visited everything we wanted to see, plus some things that we might not have chosen to have done, had we needed to pay an entrance fee. We were let down by the bus on one occasion, unfortunately. We had boarded the yellow line bus at Lower Belvedere, with the intention of staying on the bus all the way to the Schonbrunn. The bus stopped at the Opera and a lot of people got on. At that point it changed its route from yellow to blue, but no announcement about this was made until the bus was about to depart. Passengers who were already on the bus should have been informed about the change - the driver was apologetic but it was annoying because whilst we were sitting on the bus, another Yellow bus departed, which we missed and then faced a wait of 25 minutes (we got the train instead!).

Good service and convenient. My only complaint is the traffic in Vienna which is maddening. The bus could use some charging outlets but it was clean and comfortable.

The pass is good value, though you still have to book ahead for some attractions. Busses only run about 6 hours per day, infrequent and don't always turn up. Better value is to buy a tram pass, much more frequent, loads of routes and they travel boths ways.

Too expensive, I paid more than the value of the 6 days pass I purchased, I did not receive senior discount I had for tickets. It did not save me the long queues for time slot tickets (Shenbron Palace, Sis Musuem) It is limited and made me pay more to get acceptable service (Standing tickets only for Spanish Riding School, Part of Shenbron Palace Day ride only in Hop-On Hope-Off). There were no available timeslots in Sisi museum. Withe Vienna Pass I could reserve a timeslot only for the next day. Timeslot for the day after was available only with pid tickets. Premium price for low level product, Don't use it.

We purchased a Vienna pass for 3 days prior to arrival in the city. I read a bit of the guide you obtain prior to visiting, and it helped make the best use of your time, particularly knowing whish bus or U Bann to take and which station to get off. you can purchase a 1 day, 2 day or 3 day or 6 day pass, but felt a 4 or 5 day pass should have also been available. We found 3 days gave us a decent period of time for getting to see the venues that we were interested in visiting. The Vienna pass was hassle free, no need to pay entrance fees at each location. The Ubann day pass at 8 euros each greatly eased travelling.

We recently returned from a European trip that included 3 full days in Vienna. We decided to purchase the 3-day Vienna Pass and were certainly glad that we did. Over 3 days, we went to 23 attractions and rode the HOHO bus several times. We are really good at maximizing our time. To get the full benefit of the pass, you need to group your attractions by location so that you can see a lot of them each day. We were happy to do this and never felt rushed. On Day 1, we picked up the pass at the office and headed straight to the Sisi Museum. Then we did the Spanish Riding School and the Austrian National Library State Hall. We had booked tickets for the Opera House tour that afternoon ahead of time (the Vienna Pass office was very good about responding to my email on how to do that ahead of time before we arrived in Vienna). We also did the Papyrus Museum and the Royal History Through the Years. We tried to find the Habsburg Tour listed in the book and went to several locations but no one seemed to know anything about that so don't waste your time on this one. We also did the House of Music on Day 1. Day 2, we took the subway early in the morning to Schonbrunn Castle. No line ups and no problems getting a ticket. We upgraded by paying 9 Euros each for a more extensive tour of the castle (not needed if you aren't that interested...the Vienna Pass standard ticket actually comes with good access to the state rooms - I was suprised by this based on other reviews I read but I think the Schonbrunn has increased access for VP holders). Also, in the future, you will be able to book a ticket for Schonbrunn ahead of time and not have to show up at the ticket office on the day of (VP is working on this). We also did the Gloriette (well worth it and I would recommend the restaurant at the end of the Glorirette for lunch - it was very good), and the maze, the palm house, the Imperial Carriage Museum, and the zoo. We rode the train at the Schonbrunn and also at the zoo (both covered by the VP). After all that, we took the HOHO to the Upper Belvedere. Day 3, we took the HOHO to the Prater Park where we did the Ferris Wheel, Madame Tussauds and the Prater Museum. We got back on the HOHO and went to the Danube Tower where we had lunch at the revolving cafe at the top (very good food and views). We then took the HOHO to the Kunsthistoriches Museum, walked to the Imperial Treasury and the Natural History Museum. Overall an excellent experience with the VP. No issues at any of the attractions. I enjoyed the HOHO and thought the commentary was good. The HOHO is covered on top which is nice when it's raining but keep in mind that when it's sunny, it gets very hot on the top level as it's almost like a greenhouse. We really liked having the pass and knew that we would have the ability to go into an attraction if we felt like it and could leave if we didn't like it, and it was no big deal since we never really "paid extra" for the attraction. I would gladly purchase the VP again. I understand that it might not be worth it if you are only in Vienna for 1 or 2 days but 3 days was really optimal.

1 say is not enough, use this pass if traveling more than 1 day, the green colored pass would have been cheaper if touring only for 1 day

Save your money. Most of the things are only about $15 euros to enter, so you would have to see A LOT of attractions to make it worth it (and most things close at 5:00, and many close for an hour for lunch, and many also are closed certain days of the week). The buses are very infrequent, so you spend a lot of the day standing at a bus stop. You’re better off taking a street car and paying admission. Also, the bus drivers do not check the passes—several people tried to pay as they got on the bus and the drivers just told them to sit down. Cool for them but frustrating for those of us who paid a bunch to have to stand because a family who didn’t pay is sitting. Overall, it was an easy way to see Vienna, but I definitely would not purchase again or recommend to anyone else.

Don't buy the Vienna Pass. It's a pure rip-off. They claim its 24 hours, but its not. It's only good until midnight rhe day of purchae and their customer service reps are rude and comdensending.

Vienna Pass is really useful for travellers wanting to visit as much of Vienna as possible. It's a bit more expensive than other tourist cards but Vienna pass gives free access to lots of places including all the main places. The hop-on, hop-off bus routes are also really practical to get around the city. I would definitely recommend this for tourists wanting to see lots in a short city break.

We only had one day to use the pass (so many places to see). Our only issue is that one of the buses never came to one of the stops (Naschmarkt). It looked like we saw it but ultimately we ended up walking to another stop (about 10 minutes) and picking up one of the other color buses there.

Instead of the Vienna Pass, we got both the Sisi Ticket and the Treasures of the Habsburgs Ticket. This enables getting into these major sites (Schönbrunn Palace Grand Tour, Hofburg Palace/Sisi Museum, and Kunsthistorisches Museum) without needing timed entry reservations. If you have the Vienna Pass, you have to show up at the actual site first, and then get a timed entry which could be much later or for another day.

We bought the 6 day pass. I picked it up on Friday at 5:30 pm. The lady didn’t inform me that unlike other passes that start the first time you use it that theirs begins the morning of the day you activate it so picking it up Friday afternoon basically 1 whole day was lost. So paid for a 6 day pass and only got a 5 day pass. I would expect the staff to be more helpful and explain that the first day of the pass is completely useless if it is activated at 5:30pm especially since the hop on hop off buses stop at that time too.

The City Sightseeing Hop On/Off bus was very nice and provided a nice overview of Vienna. All the staff (drivers, assistants and kiosk) we very nice and helpful. I would highly recommend. We purchased this as part of the Vienna Pass (6 day) and enjoyed seeing so many of the included sites.

Do not buy this it's not worth it and is a hassle. Total rip off. Read the small print. There is no preferred treatment for Vienna pass

It's good for a 2 day visit to see the main sights. No problem with entrance to the sights. Bus staff could have called out the next stop which would have been useful. Little guide useful in deciding which route to take. Bus stops not clearly signposted. Expensive but useful up to a point.

This is a scam. We were instructed to pick up tickets at a specified address. Went there but could not find the office at that location. Phone was not answering. The next day we called and told to send an e-mail for refund. It has been a month and no answer to several e-mails. We paid $700 for 4 people and lost the money!

Visited and enjoyed all the major sites. Vienna is amazing! The Vienna pass was excellent for entry to the sites. Suggestions: 1. include the Grand Tour at Schönbrunn to save travelers time. I had to run back to pay for an upgrade. 2. Have a pass without the Hop On Hop Off bus rides. In Vienna, you can make better use of time by walking or taking public transportation.

i was happy with prompt information from viator: guide and trip was as expected and excellent! with enough breaks for food and rest.

We purchased the Vienna Pass 24h ticket thinking this was a good option to see the attractions. However, there is way too much traffic in Vienna to make this a good option. Most of your tour time is spent on the bus getting between the attractions. We thought we would be able to do 3 may be 4 in a day, we ended up doing 2 and then we had to rush back from the second attraction to get the last bus back to the hotel at 5.30pm. What also doesn't help is that the service (the first bus) doesn't start until 9.30am, so time is a wasting! The bus seats were very uncomfortable for these long journeys, the buses were dirty, old and smelly. The staff were very miserable and when we asked any questions it was definitely too much trouble for them to answer. There was no information screen on the bus to show when you were coming up to a stop or what attraction was at that stop, so I had to keep referring to the paper map, which by the end of the day was falling apart. Trying to see the map on the mobile phone was not great either as it was very small print, zooming in and out is OK but you don't get a good overview of the journey doing that. There was an audio commentary that you could listen to in lots of different languages. You could also use the live bus tracking website which showed you when a bus was going to arrive at the bus stop you were waiting at, this was useful. I would not recommend this way of seeing Vienna, I think its better to use the local bus and/or underground services and decide which attractions you want to see before you travel. For most of the attractions you can get your tickets online beforehand, so you know how much you are spending before you even get there, this also helps with queueing to get tickets and finding out that it is fully booked when you turn up that day.

Overall it is easy to use and free entries to lots of the attractions/museums, etc. However, one feedback… and it’s more for the Vienna operator managing the lanes. The bus don’t stop at every stop that was stated. I don’t know why. I was already at the door and waiting for the bus to stop as it said it would, but it just drove right pass on at least two occasions. I had to walk or take the tram back. It’s a waste of time. Twice is in different lanes (blue & red)

Vienna pass is a convient way to go. We have done it twice now. It almost make you see new things because the pass includes a lot of entries.

We used the six-day Vienna Pass for a family of two adults and two children and got way more than our money’s worth from it. The beauty of the pass is that it gets you into many of the major attractions in Vienna but also some of those you might not have considered going to otherwise. With young children it meant we could take an hour to go to the Upper Belvedere and look round, or hop on the panorama train at Schönbrunn, or nip into the Carriage Museum and never worry about the cost, or take a chance on the Haus der Musik. It gave us freedom to explore and discover. The buses are okay - better when you are away from the centre - but the free admissions and queue skipping aspects were the most invaluable. On a longer stay like ours, we got immense value and saved far more than we would have spent otherwise, as well as discovering places we might otherwise have not visited.

Very convenient, much easier to decide what to visit, and to enter each attraction. It was very easy to create a 2 day plan based on the guide included and to visit everything we were interested in.

Totally not worth it. It doesn’t include major attractions and when it does you can’t see the full picture. I would rather buy each one that you really wanna go.

Vienna is a beautiful city!! We had a great time, weather was excellent! Super clean city!! Pass was a great way to sightsee!

Save your money and skip purchasing this. Other than the Hop On bus, no one working at anywhere you want to visit has ever heard of this pass. Tours of sights you will want to see are only on certain days and times. And many tourists sites you will want to visit will not be covered. We would have come out much better not wasting money on this and paying entrance fees for the places we wanted to visit.

Works fine. Now and again we hit places, such as Albertina Modern, that didn’t accept it. Also it doesn’t work for a second entry to the same gallery, which is a real pity.

Our five-member family got a three-day pass and wondered if it would pay for itself. It really did - The Vienna Pass works oh so well for a family on the go! Don't miss: The opera house tour Upper Belvedere Most of a day at Schoenbrun (imperial rooms, gardens, maze, zoo, little train with grouchy drivers) The treasure room at Hofburg (don't expect the tower of London) Prater Park and the giant 1897 Ferris wheel and the Biergarten (totally fine for kids - a great Austrian meal!) The Music Haus - interactive activities our kids loved Right now there's tons of construction so it's hard to keep the hop on buses running on time but that's not their fault. We used them a couple times a day. The only thing I can't recommend is the river tour. It does not go on the Danube. Not at all. For us, it was a real waste of our time. That's not a Vienna Pass problem except it's one of the big-ticket included items.

Multiple places to see the same bass for two days, but give me a opportunity to see more of the attraction and a great experience

We booked a two day ticket for the hop on, hop off bus which was great as this allowed us to find our bearings around Vienna. None of us had visited before. This helped with our planned visits to the Danube Tower later in our holiday plus our visit to the Military Museum. The Transport system in Vienna is amazing but I would recommend this to start your break. You will then get acquainted with the underground, tram and train system.

Great pass. We got access to so many things and got to skip the line as well It was way better than we thought I totally recommend it

Vienna pass is great as you can visit most museums free of charge, do not need to make the queue and you do not need to think whether or not you would go for it as prices for individual museums are quite expensive: In 3 days we did the hop on hop off, Danau canal tour, Hundertwasser, Schönbrunn (all), Belvedere, Albertina, Weltmuseum, Sissi museum and apartments, St Stephan church and Kunsthistorisches Museum. If paid individually it would have costed us much more. It seems a lot in 3 days, but then when you do not need to queue and stay as long as you want for the visit, it is really worthwhile. We then recommend to combine it with the 3-day pass for public transport which has a very dense netowork and the hop on hop off is really worthwhile only for the 1st day and may be to go to Schönbrunn and Belvedere.

I've only started but I've been to four museums. Haven't used the hop on/ hop off because of the marathon.

We visited lots of museums and places of interest. Most of the places we didn’t have got wait in line. We used this card very extensively. In general Hop on hop off bus is not a very efficient and interesting experience. But the rest of the card is well worth it. Highly recommend it.

Vienna pass was a little challenging as the attractions are spread out and the hop on hop off bus is rather clumsy. We also bought a 72 hour travel pass. It was financially worth it though if you are interested in seeing all the main attractions. You didn't need to queue for tickets and this was a bonus.

Think carefully before buying. Our pass worked fine for two days, but on the morning of the third day, it suddenly started working, and we were told it has expired. This was at the Ferris Wheel, so we paid anyway since we had made the journey. We had just gotten to the amount where we had broken even on the tickers. I don’t know it it was coincidental. I do know we had used it for only 50 out of supposedly 72 hours. The bus was crowded and late. Communication was poor both by the driver and on the headsets.

Everything was amazing! The people were kind and gracious, and the city and all it had to offer was beautiful and fascinating.

I vacilated with the idea of purchasing a pass and bus ride for 3 days and for over 300 dollars. I intented to do some comparison but I was not able to do so. I, therefore, decided to purchase this passs. I never got to use it and when I wanted to cancel Aviator, the tour operations manager, did not respond to my emails. I tried to get the refund from Paypal and still waiting. If I am phased with this type of product, I would rather go for the museums and pay for these other days. I do not recommend at all these expensive package.

We found the Vienna pass of some value but the hop on hop off bus tour is very disappointing. Very little information, hard to hear and buses stuck in traffic.

Very good value with lots of attraction passes. We did the two day pass and in a couple of hours realized that we needed more time. Tried to add an extra day but couldn't because we had already started. Very disappointed in this as it was not made clear at anytime.

We bought a six day pass for three adults. This cost 170 Euros each. I kept a running total of how much we would have spent if we'd paid individually for all the attractions we'd visited using the pass and the grand total was 345 Euros each (give or take a couple of Euros). So, from this point of view I'd have to say it was very good value. If you are only buying a pass for 1 or 2 days I would say that it would be difficult to break even. The most value you can get is if you spend the day at Schönbrunn Palace and start the day early there to get a time slot for the grand tour. The real beauty of the pass for us was that we tried things that we wouldn't have done if we had had to pay for the attraction individually. Madam Tussauds for example, we had no interest in, but we went anyway and ended up having a great time. The same thing also for Danube park and Prater, we may not have even visited these areas if we didn't have the pass, yet the day we spent doing this was one of the highlights of the holiday. On the downside, we were unable to take the cruise as the day we went to the cruise office all tours were cancelled that were included in the pass - and they couldn't tell us when the cruise *would* run so we decided not to waste time on it, but to see other attractions instead. Another downside was that despite us having a 6 day pass and checking the availability of the opera house tour as soon as we received the instructions of how to book online there was no availability at all within the 6 day window. We picked up the passes from the Vienna Pass office, and they gave us the guide book and a paper sheet explaining which items needed to be booked in advance, how to get tickets/time slot for the Schönbrunn Grand Tour, etc, so they do seem to have improved in this respect, perhaps on the basis of some of the previous reviews. We found the guidebook extremely useful, as a small handbag sized reference to the available attractions when we were out and about and also for planning the next day. The hop-on hop-off buses were good - we hadn't really expected to make much use of them but ended up doing circular tours on all the services available - the blue, yellow, red and the lesser-spotted once an hour green line, as well as using them a few times to travel between attractions. (A travel pass for Vienna is invaluable as well and can be bought on the WienMobil travel app and can be used to get to most of the attractions more quickly than using the hop-on hop-off buses if you are in a rush - it's about 17 Euro for a week pass (the week pass and the 72 hour pass cost the same!)). Here's a quick list of some of the attractions we visited Schönbrunn Palace - all the attractions on the pass bar the Zoo Belvedere Palace - Upper and Lower (get there early and start at Upper Belvedere to avoid queues) Praterzug Donau Park Bahn Donauturm (my favourite attraction) Madam Tussauds Albertina Ferris Wheel Sisi Museum (really loved this attraction) Kunsthistorisches Museum Mozarthaus House of Music Mumok (not great) Leopold Museum Sigmund Freud House Theatre Museum (not much there - glad we didn't pay for it individually)

The yellow bus hop on hop off tour was okay. The route through the city was good but the commentary was not very clear and difficult to follow.

This was great to get you where you want to go for an extended amount of time, but for 1 day it was not great. We went to 4 places within 8 hours. Extended amount would have been great! If you arrive via air even better as it gives you transportation to and from airport.

The Vienna Pass worked for us, 100% worth. You need to research in advance which sites require advance booking, like Opera House. At Schönbrunn Palace there are time slots and you need a paper ticket at the Main Ticket Center, do not believe the person at the Information booth that tells that you can get the paper ticket at the palace itself. The Großes Palmenhaus at Schönbrunn is NOT included, the only place we were denied entry. Even we could not go to all the planned attractions, it was worth the purchase.

Hop on off busses are inconvenient to use as transportation. You have to go thru too many stops to get to destination. A better combo would be unlimited public transport with free (not reduced) museum admission. In addition I got scammed on free admission to Vienna opera house. Followed instructions for reservations exactly as written but when I checked out the discount code was not applied so I had to pay full price!