Vienna Stay Apartments Pezzl 1170

My partner has been in communication with Vienna Stay Apartment representative since we left the accommodation for a decent amount of refund due to the spoilage of heater for both the flooring and also the bathroom. To no avail of empty promises after confirming that some sort of compensation will be done on 24th December 2025. Thereafter follow-up on 28th January 2026, comment indicated that manager is still away and yet to return. I believe this is a lie and stalling time. The consequences of heater spoilage has caused 8 pax to not be able to shower for the morning of 20th and evening of 20th Dec. Sent a person to repair on 21st which interrupted our whole morning plan. Claimed that there's no one working on 20th. This is not acceptable at all more so it's during winter and heater is essential. seek escalation for compensation for the unpleasant stay at Vienna Stay Apartments

Nice apartment in a quiet neighborhood, but still close to the central part.

Amazing place..cosy and comfortable..very clean and elegant fully equipped apartment and close to everything

No staff on location. Keysafe did not work. We had to wait 2 hours on the staircase to be able to enter the apartment. They came up with additional final cleaning fee, which was not part of the original offer. However it could be a nice apartment, but with not this management.