The airport pick up was fabulous! The driver was super organised with names on his board. Also patiently waiting whilst we got through border control and security checks. Highly recommend!
The transportation company arrived promptly as communicated. The driver was professional and friendly offering bottled water for the drive. I would definitely use this company again.
Very good driver with lots of info
When we arrived in Victoria Falls Airport our driver and guide Bheki was waiting for us. He was very knowledgeable and professional. He delivered us to our accommodation safely. Another driver delivered us back to the airport and arrived right on time for pick up
Safe easy and efficient transfer between airport and hotel. On time and in a comfortable car. No issues.
Picked up on time and lovely driver . Very nice clean and comfortable vehicle with loads of room . Xx
Our driver gave us information about Zimbabwe side of Victoria Falls, it was an informative 30 min drive
Pick up on time. Driver was friendly and professional. Would recommend for travellers who are coming to VIC Falls for the first time
It was an extremely disappointing experience.From booking as the arrival time and destination was not asked for . We arrived with no transport awaiting us.The agents although they tried there was no resolution until l requested the shuttle number and reached out to them.The only plus sign is that in the end were taken to our destination safely and kudos to the driver he was exceptional.
It was what we expected, on time pick up and friendly service. The driver explained the history of Vic Falls on the ride.
Small group transport, logistics were clear and the driver was timely, professional, and kind. No problems at all, would recommend!
We have been using Viator for most of our booking for safari and South African countries and to be honest, it has been very and truly good and commendable except for the transport service provided by this company for our transport from vic falls safari to vic fall airport. The driver was completely unhelpful and even lifting a finger to pull our bags to his van. He simply ignore us and when to talk to other group who was not even using his services. We have to put up our bags and at throughout the trip, he was very quiet. Upon arrrivng at the airport, he didn’t even bring our bags down and just ignore us We will not and strongly not recommend this company for the bad transportation they provided.
The driver was there for us when we arrived. He was very knowledgeable and kind! Highly recommend this service
Excellence Service! Staff was prompt, very friendly and welcoming. I have recommended using this service.
The transfer was still waiting for us when we exit d the airport -in spite of a 2 & 1/2 hour queue to get through immigration.. Friendly and comfortable transfer straight to our hotel.
The cruise was amazing. Not a lot of people (by design) which made for a relaxing evening the food was incredible and the hosts were phenomenal. We got to see Zimbabwe and its wildlife while eating dinner and having cocktails. Highly recommend for everyone
Very friendly service. Our driver was waiting for us at arrivals, loaded our bags straight into the minibus and took us to our resort very quickly.
Excellent service, our flight was delayed for over 2 hours and there was a driver waiting for us in arrivals with our name on a card. Quickly got us to his vehicle and supplied us with a cold water each. Quickly transferred us to our Vic fall accommodation giving us some really good information along the way. Highly recommended hassle free transfer service.
Good on time service. Vehicle very clean and tidy. Driver very helpful and pleasant. Aiport is about 20mins from town
We booked transport from and to the airport, reliable and on time. Driver waited for us at the airport with a sign. Easy to communicate with the company, quick answers trhrpugh messeges. Good vehicles and service from the drivers.
The driver arrived at the hotel 10min or more before the pickup time which made me easy to transfer.
Thanks to Africa Travel Tours my stay in Victoria Falls was exhilarating, ask for Trynos, he does his job with a great passion, he explained everything related to Victoria Falls in detail from the moment he picked me from the airport. They provide bottled water and rain coats, they always picked me on time for my excursions. Itinerary was confirmed a day before via WhatsApp. I did the Victoria Falls guided tour, Victoria Falls airport transfers and Devil's/Angel's pool Zambian with them.
good and professional service. the driver waited at the exit and it was a great drive to the hotel. recommended service
Great transfer, on time and friendly. Waited for me to get sim card, highly recommend. Good price as well
Driver was on time even when my reservation was booked very last minute! Very courteous, polite, and helpful!
Excellent and accommodating service. We had to go to the airport earlier than scheduled due to some issues and they sent us a car to take us as needed. Easy to communicate with.
Awesome transfer service. They were already waiting for us and we're even willing to wait a while more while we got our sims card set up. Our driver gave us info about the surrounding areas as we drove into town and pointed out places of interests. We rode in a spacious van with other people.
5 stars for the service! Our driver, Innocent, was very friendly and helpful. I'd definitely book with him again!
Seamless trip from the airport to our hotel. Driver was extremely friendly, helpful and provided a great history of Vic Falls as we were driving in. Highly recommend to anyone!
I used Africa Travel Tours twice: (from the airport to the lodge) My experience started off a bit frustrating. Upon arrival, there was no one holding a sign as instructed. I had to step outside the terminal and search for the van in the parking lot. I spotted the company logo on the van myself. Just as I found it, the driver was about to leave, but I managed to stop him in time. Once I presented my voucher and everything was verified, the driver turned out to be friendly and accommodating. While the rest of the ride was smooth, the lack of coordination at the airport made the process unnecessarily stressful. (from the lodge to the airport) I had a great experience with Africa Travel Tours on my recent airport transfer. The driver arrived early, was very polite and professional, and shared interesting information about the surrounding area during the ride. This was my second time using the company. My first transfer, from the airport to my lodge, wasn’t as smooth, but this experience completely made up for it. I appreciate the improvement and would happily recommend Africa Travel Tours to others.
I had a great experience with Africa Travel Tours on my recent airport transfer. The driver arrived early, was very polite and professional, and shared interesting information about the surrounding area during the ride. This was my second time using the company. My first transfer, from the airport to my lodge, wasn’t as smooth, but this experience completely made up for it. I appreciate the improvement and would happily recommend Africa Travel Tours to others.
My experience started off a bit frustrating. Upon arrival, there was no one holding a sign as instructed. I had to step outside the terminal and search for the van in the parking lot. I spotted the company logo on the van myself. Just as I found it, the driver was about to leave, but I managed to stop him in time. Once I presented my voucher and everything was verified, the driver turned out to be friendly and accommodating. While the rest of the ride was smooth, the lack of coordination at the airport made the process unnecessarily stressful.
On time at the airport. A lot of communication with the folks so I was never worried about anything. Recommended.
Me and two associates traveled from Nairobi to Victoria Falls and returned 4 days later. On both transfers from the VF Airport to our hotel and then from our hotel to the Airport VF Airport Transfers provided great and timely service. Especially since upon arriving we were held in customs for over an hour and then upon our departure, our flight was significantly altered which impacted the time we needed to arrive at VF Airport. Therefore the original time requested changed and the need to be at the airport was much sooner than originally requested. This was not an issue for VF Airport Transfers as they arrived within 10 minutes of the call to make the change, Great customer service and the drivers were helpful and friendly.
Very timely, excellent customer service, good vehicle with AC. Were already there with our names as soon as we exited the airport. Very reliable.
Gift was so nice! Walked us through the entry and exit points for Zimbabwe and Zambia, making the process incredibly stress free!
My driver was polite and on time. I really appreciate himself service. He took the time to tell me about Vic Falls on my journey.
The driver arrived on time, and even provided information about the national park on the side of the road.
Easy to arrange. When I messages about how pick up would work, I got a quick and easy to follow response. The driver who picked me up gave me a great introduction and told me I’ll the things I didn’t know I needed to know.
Arrived early and got me safely to the airport. Excellent service! You won't be disappointed booking with them!
He was at the airport on time with a positive, upbeat attitude. He gave us history of the area and what not to do on the drive to the hotel. I was so pleased, I booked him for the return trip! Use them! You won't be disappointed!
Driver was excellent. Happy and smiling. Provided a lot of information on drive into town. Took control from moment he met us, taking our heavy luggage.
No issues, highly recommended. Driver was early and friendly. Used this tour company for pick up and drop off.
The pick up was seemless. Really enjoyed the informational and interactive talk during the drive which was unexpected and fun. Very professional and highly recommended.
Very well organised transfer with an A/C small bus. There was one more couple supposed to be picked-up but after having waited for about 20 minutes for their flight, it has been decided to do their transfer with another vehicle - the advantage of a big tourist company. Excellent quality of service provided by our driver. During the short transfer he tried giving us all usefull information about Victoria Falls.
Till the very last moment the company was trying to make settle an earlier, not convenient for us, hour of transfer. With 22 hours of flights ahead, we didn't want unnecessary shortening our vacation.
The airport transfer did not arrive, but at least Viator provided a refund. THe price quoted was 3 times higher than the local taxis, so by not arriving and geting a refund was a good thing.
Excellent service from Bheki. He also shared some valuable insights about Vic Falls. This is an extremely convenient and efficient service .
We used this great company from and to the airport. Both times the wonderful service was provided. For family of seven the minibus with more than an adequate space were provided. Costumer service from the beginning to the end was excellent. Thank you guys.
Transfer on time. We have also booked some tours from Africa travel tours, trip to Chobe in Botswana and others.
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