I arrived without realizing a reservation was required for the restaurant, but the welcoming staff greeted me warmly and said, "No worries, how could I let you leave disappointed?" and kindly arranged a table for me right away. My server, Faith, was exceptionally attentive, warm, and friendly throughout. I ordered a salad, a coffee, and a non-alcoholic beer--everything was fantastic. The salad was fresh and delicious, and the view is simply world-class. Considering the overall experience, the prices are very reasonable and well worth it. Everything here is outstanding: the breathtaking views, impeccable service, great food quality, and comfortable ambiance. If you ever visit Victoria Falls, you definitely shouldn't miss coming here for lunch or dinner. I loved my lunch so much that I immediately booked a table for dinner before leaving! Highly recommended! PS: Internet is super fast here.
The Victoria Falls Hotel
Address: 1, Mallet DriveAvailability
Description
Facilities
Reviews
Absolutely breath taking location looking straight at the iconic Victoria Falls Bridge in the distance. Feels like you have been transported into an EM Forster novel. Good selection of drinks & nibbles for high tea.
The Victoria Falls Hotel offers one of the most elegant afternoon tea experiences you could hope for. If you appreciate the charm of a traditional English high tea, this is an experience not to be missed. Enjoying tea on the terrace while overlooking the iconic Victoria Falls Bridge and the dramatic Batoka Gorge is something truly special. To make the setting even more memorable, a pianist performs beautiful classical pieces on a grand piano, adding a timeless elegance that perfectly complements the historic surroundings. The staff are exceptionally friendly, attentive, and professional, making you feel welcome from the moment you arrive. The beautifully maintained gardens and historic buildings are immaculate and invite you to wander around before or after your tea. The selection of sweet and savoury treats is delightful, and the entire experience feels refined without being pretentious. Booking well in advance is essential, as it's understandably a popular experience. If you're visiting Victoria Falls and looking for something truly memorable, this is an absolute must.
My only regret is that we only spent one night of our honeymoon at The Victoria Falls Hotel. From the moment we arrived, it was clear that we were in for an exceptional experience. We were greeted by the beaming smile of our porter, Samson, who guided us to check-in while sharing fascinating insights into the hotel’s rich history. He then introduced us to Sharon, who was the definition of a true professional. With just a few thoughtful questions, she intuitively curated our experience—arranging an extended checkout, securing our dinner reservation and spa booking, and organizing transport to see the Falls. She could not have done more to make our stay feel seamless and special. While the Falls themselves are nothing short of majestic, the hotel provided the perfect sanctuary to return to. We enjoyed the most elegant dining experience of our lives at the Livingstone Suite. Simba and his team were incredible; they glided through the restaurant with effortless grace, anticipating every need before we even had to ask. This standard of service continued through breakfast the following morning, where Sydney and his team provided a different, yet equally memorable, fine-dining experience. Our visit was perfectly concluded with a fantastic massage, leaving us thoroughly relaxed as we head off for the next leg of our honeymoon. We have already decided that The Victoria Falls Hotel will be our designated destination for our future milestone anniversaries; it is truly the only place we would want to mark those occasions. Thank you to everyone for making our start as a married couple so magical—we look forward to our next visit.
The Victoria Falls Rainbow Hotel carries a nostalgic charm — its design and atmosphere evoke the 1970s. While this retro feel has character, the corridors could benefit from brighter lighting, splashes of color, and a few inexpensive paintings to lift the mood and modernize the ambiance. 👥 Staff & Service Friendly and accommodating: Staff were attentive, even changing rooms to provide a better garden view and balcony. Packed breakfast: Though arranged in advance for the game drive, the hotel initially forgot and quickly assembled a box — functional but haphazard. 🍽️ Food & Entertainment Breakfast: Wholesome, with fresh seasonal fruit and excellent local filter coffee. Dinner buffet: Good variety; the fish was enjoyable, though the beef stew was chewy. Cultural highlight: Traditional dancing added vibrancy and authenticity to the evening. 🛏️ Rooms & Facilities Room quality: Clean and functional, though deeper cleaning is needed in corners, behind doors, and around faucets where old grime lingers. Comfort: Beds and towels were decent, practical, and aligned with the hotel’s value-for-money appeal. Garden & pool bar: A standout feature, with lush greenery and a relaxed poolside atmosphere. Guests should be mindful of playful vervet monkeys, known for stealing unattended drinks and sugar sachets. 🌟 Overall Impression The Rainbow Hotel blends friendliness, cultural charm, and practicality. It’s not without flaws — housekeeping could be more thorough, and small lapses like the breakfast box show room for improvement. Yet, the combination of accommodating staff, wholesome meals, cultural entertainment, and a beautiful garden setting, with free wifi makes it a good value stay in Victoria Falls, especially for travelers who appreciate a touch of retro character.
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