Nothing funny about this Viator Trip! I absolutely definitely will be asking for my money back, and maybe and I mean maybe I will give Viator another try in the future since this was an absolute joke. The communication has said, the person will be wearing yellow shirt! Blue shirt, and 2 guys were no help with downloading the app to listen to the whatever you were going to hear about the Palace! They just dumped you at the door and Wam Bam Thank you man theyr gone no t responsible for anything. I am definitely going to ask for my money back either by Viator or my credits card company. Very unprofessional unhelpful and wasted our time.
About Activity
What's Included
Includes
- Headseats for groups bigger than 10 people
- 1 hour guided tour
- Entrance ticket to the Doge's Palace and Correr Museum
- Local expert guide
Excludes
- transport
- food and beverage
Departure & Return
Departure Point
- Meet your host under the blue Clock Tower at the corner of St. Mark's Basilica, next to Bar Americano. The host will be holding a blue flag and wearing a blue t-shirt
Return
- Meet your host under the blue Clock Tower at the corner of St. Mark's Basilica, next to Bar Americano. The host will be holding a blue flag and wearing a blue t-shirt
Itinerary
A masterpiece of Venetian Gothic architecture, once the seat of power of the Venetian Republic, where your guided tour brings centuries of history to life.
Language Offered
Additional Info
Cancellation Policy
Reviews
Our tour guide was very informative and everything was organized very well with timing of the gondola ride!
Not a tour , host never showed , sent tickets thru WhatsApp; no idea what we were supposed to do . Do not buy
FABULOUS, super recommended. Everything was great from the start to the end
The meeting place is a hassle to find with the number of people in the area. In very very small print, there was another tour company noted at the very bottom of the ticket info forwarded from Viator. The name of this company was never mentioned to us prior. When we checked with a tour guide with a blue flag as instructed, she informed us we were not on her tour. She sent us around the corner to find our tour. We shortly after discovered that we were on her tour. She sends me a picture and says this is where we are. We are not familiar with Venice! She was already in Doges Palace and we could not join the tour. We met up with the tour guide later and told her that we should have been on her tour. She did not apologize ( she was terrible!) but handed us our tickets and said we could still go on the tour (unguided!). The reason we purchased these tickets was for a guided tour!! I would really hesitate to book with Viator again. Don’t think I will.
We tried to get tickets for the Doge Palace in Venice which advertised no lines or waiting. Paid for tickets for 4 people and took directions as to where to meet via Viator directions and Apple and Google maps put us in a line where we waited over 45 minutes and could not get in! Viator sent me tickets in What’s App which I don’t use. Total bs and won’t refund me my $327.12. Bad customer service.
The Doge Palace was interesting, but the audio guide I paid for never downloaded- it got stuck and just stopped. It did download on my husband’s, but it was glitchy. We just stopped using it after a time.
Not good experience as operator cancelled tour 5min before start with no explanation, and didn't use whatapp but emailed which I only saw by chance. Hope this was an unfortunate one off
What a wonderful tour and a must! Our tour guide Marina was amazing and so knowledgeable. It was easy to find
Had an amazing tour with Latisia. She was very knowledgeable and super sweet. We went to the arena, which was GREAT!
Laura Antonucci was brilant tour guide. We enjoyed the tour 100% . explained thouroughly . Group was not small but I always went ahead of everyone during the tour. It was fun with a experienced tour guide like Laura. Thanks a lot to Laura and team.
Diego was an incredible guide. He was incredibly knowledgeable and delivered it with great passion. I had an amazing time as did the whole group. Thank you Diego.
Letizia was an excellent tour guide with great knowledge of Rome’s history. Would highly recommend to anyone who is interested in visiting Rome.
Just finished a tour with Dennis. It was absolutely incredible. He is full of knowledge and very engaging. I enjoyed every minute of the tour. Would recommend to anyone looking for a tour to do this with him. He was even getting married the day after our tour and didn't let that distract him haha. Thanks again Dennis. Enjoy the wedding.
Dennis, our guide, brought the 3000 + years of history alive again. Three hours and not a boring moment!
Well-organized tour, very knowledgeable guide, and very courteous staff
Excellent tour. Despite the weather I was able to adapt the walk. And terrible queues gave us new explanations
Very good guide who knows his Roman history. The visit is interesting and not too long. Beautiful landscape
Great guide by Letizia, very good, very nice, professional with fluid and precise explanations. we recommend to all
Eleonora was the name of our guide and was FABULOUS!We are very grateful for the amount of information she shared with us, and she was able to answer absolutely all our questions. It is definitely worth doing this tour with a guide like her. He was a very patient, friendly, knowledgeable person and attended to the whole group that was with us. Very happy with this tour!
Thank you Roberta for this informative and fun guided tour! Roberta knows the history of Rome very well and has told us many anecdotes.
Excellent tour in Spanish A+++ on October 26, 2021. Our guide Nora was excellent, very attentive in everything and with a lot of knowledge of history. It has been the best tour we have done in Europe and Nora has been the best guide we have had on our trip. The coordination that the company that makes the tour has is excellent. We recommend the tour 100%. Thank you for this unforgettable experience and the excellent Service performed by our guide Nora. AAAA++++++
Oh, great. Eleonora a super complete guide. We have learned a lot!! Very complete and with radio for easy listening
Monday through Friday 9 am to 7 pm EST
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