All’angelo Art Hotel

I don’t usually give reviews, but do not live in this hotel. Firstly, room was old, had a smell, and the water came out very slowly. However, the main problem was the service of the hotel. I felt like the reception wasn’t rude, but wasn’t kind either and always talked to you in a tone that seemed like judging you. I admit it was my fault, but I accidentally booked the hotel for 1 guest instead of 2. However, when arrive they told us it would charge extra 80 euros per night for the second guest, which was 60% of the room price itself, where it was just 10 euros more on booking platforms. However after discussing, it was reduced to 60 euros, although we enjoy the discount, it felt like it was more of a scam rather than a negotiable fee from the hotel. Lastly, it isn’t really their fault, but there was a fire in the hotel? An oven fire from the Restauraunt? I don’t think they should put someone who can’t cook inside the kitchen.

Rooms are specious, bathrooms are outdated, bad water pressure. Beds are not comfortable and linens are not what you would expect for a 4 star hotel. Staff is friendly and helpful, overall not worth the money we paid for the nightly room, aside from it being in a great location. The bar tender/manager is also amazing.

I had the worst experience in this hotel. I during my stay I was robbed. 200 euros stolen from the safety box in my room. The safety box was manual with a key and the thief must have had a copy. That morning before leaving the room I counted the money because it was business money and placed them together with some other documents in the safe box. I return to the room about 4 hours later to find out that the money was gone. I immediately reported it to the receptionist and spoke to the manager. I asked to see the cameras but they don't have a CCVT system running. The manager was not even interested, he just told me that he will investigate next morning and let me know. I'm still waiting for his response... I went to the local police station to report it and the policeman told me that they will pass from the hotel. They never came. I believe that the hotel Manager knows what is happening in the hotel. The case was easy, the one who got in my room the time I was out is the thief. Anyway there is a thief in this hotel and everyone should know about it. BE CAREFUL

Excellent hotel at the heart of Venice, ~15 min or less walk from everywhere. Additionally, the staff were friendly and helpful with questions, especially our excellent bartender Natalia who we tried to visit every night because we had such fun conversing with. Highly recommended!