Private Full-day Tour To Valparaiso Viña Del Mar And Reñaca

Mixed experience. First, the guide, Juan Arce, woke us up early in the morning stating he was there for our tour. Problem was, he was a day early. He apologized and we were ready to go as scheduled the following morning. He was 15 minutes late. The van looked awful. Dirty outside and dirty inside, with an inoperative passenger side sliding door and a major crack on the driver’s side front windshield. Then he stopped to fill up with gas and buy himself a coffee. Should have been done prior to picking us up. The vehicle struggled to make it up each hill, but he assured us everything was ok. Tour itself was great. Juan was helpful and knowledgeable, and we enjoyed our visit to Valparaiso and Vino Del Mar. On the drive home, the vehicle conked out in the middle of the highway. Juan pulled over to the side and spent about an hour on the phone calling other guides for help and attempting to diagnose the problem. He and his guide friends decided it was the battery, and spliced 4 sets of jumper cables together. That didn’t work. Then he tried to convince my wife and I to each get into separate cars to go back to the hotel. In no way would I entrust my wife to drive off alone with a stranger in my own country, let alone a foreign one. Eventually things were arranged for us to travel in the same vehicle back to the hotel. Juan stayed behind and we don’t know what happened with the vehicle. Was a scary experience

We love everything! A special note to the Valentina guide! Made everything super light and special! A great person!! We wish you all the best!!! We highly recommend!

Our walk was great! Our guide Pauli and our driver Marcelo made our tour amazing! Congratulations to the two for the work and charisma with the group!

There was an inconvenience in communication and the TAC Agency took care of us and quickly solved us by allowing us to spend a wonderful day with the Sebastian guide. Thank you very much

Excellent service from Alexander and John Joseph, the knowledge that these gentlemen passed on to us was simply enriching

Excellent tour! Very friendly and knowledgeable guides Alejandro and Sebastian

The excellent driver is enough. Alejandro, an extraordinary guide, attentive to all the narrative details of the tour.

The whole trip was great, the guide's attention was very good and fun the driver is also very friendly and friendly. We recommend them both.

All very well, very complete tour we toured everything. Thank you to Ricardo for all the details delivered and your willingness.

Everything excellent the guide explained everything very clear. There was nowhere to be seen. We were happy with everything delivered. Thank the agency for the tour. 100% recommended

The trip was fantastic and the tour guide was very professional; it was excellent. I would recommend this trip to everyone.

A beautiful excursion, the friendly guide Alejandro, explained everything in detail, answered all the doubts we had and made this a very fun experience. It's a field trip I'd take again.

It was an amazing day! Our guide is driver Ricardo heads made all the difference with his attention, care and knowledge of each alleys and alleys of Valparioso. Really a wonderful day. And took us to a very good restaurant.

Excellent tour, the guide Maria José and the driver, Mr. Victor formed an excellent team that made the weather very enjoyable.

Driver Victor quite professional and attentive. About the guide Maria a pretty intelligent young woman who has a good career ahead, great talent. Quite attentive and concerned about everyone in the group. I intend to make new tours with this agency in the near future.

The beautiful landscapes. Wonderful place Sergio Rodríguez the guide and Victor conductor Super friendly, attentive and funny.

Great service from the guide which was very friendly. Unique experience. We took a lot of pictures. We had a wonderful day.

Great experience. Very organized. Super punctual. Guides well prepared and kind. I suggest improving the comfort of transportation.

Very nice place. A beautiful walk through the streets with many paintings and viewpoints from where you can observe the Pacific Ocean.

Amazing tour with beautiful landscapes. The driver and the guide were great. Prestative and explained everything with a lot of patience and joy.

I loved the culture of Valparaiso and the charm and coastal beauty of Vina del Mar. The guide Sérgio was super attentive and patient with everyone. Our driver was super competent.

Unfortunately I had a bad experience with Tac Turismo. On Thursday, July 11, I, my wife and my son went to Valle Nevado in a small and tight van and the Guide stayed quiet all the time until the rise to the Valle, and until the rise to the Valle Nevado there are already many facts to be told (e.g. how they discovered the Valle, who discovered it, how it was at the time etc.). As the previous Tuesday we had gone to Valle Nevado with the Chiletour agency, we can compare the service, by the size of the Van and the proactivity of the Chiletour Guide. But the worst was Friday, July 12. Again we went with a very tight and small Van to Val Paraíso and Viña del Mar. Long ride in a very tight Van is a situation that no one deserves. We were mixed with some prejudiced and ignorant Uruguayans in relation to Brazil, being hostile to our nation virtually throughout the course (examples... Brazilians only delay; they are poor; reference the women as if they were just dancing; Brazilians are fat; Brazilians don't give goats but charge goats; Brazilians are tight there in the background and laughs and laughs; bothered with so many Brazilians in Chile; that Uruguay doesn't have Brazilians like this, etc etc). One situation is to be treated in a prejudiced way on a timely basis (you can even raise, which you should not too), another thing is to leave at 6 a.m. and return at 5:30 p.m. with people uninformed about Brazil and bothered with our presence and hearing comments of bad taste. The worst thing is that we were getting to know that before we entered the Van they were already hesitating that they were not Brazilians. I believe that they should at least offer more comfortable Vans, as well as select groups so that Brazilians and their families do not go through this type of misconduct. I talked to the Guide about the lack of respect for Brazilians, but unfortunately there was no solution. She tried, but they didn't listen. I suggest Brazilian tourists to hire Chiletour. Att; Fabio

Guide had little historical knowledge, criticized every place we went, severely criticizing the current Chilean government, illegal immigrants, etc.... he didn't highlight any tourist attractions, he criticized the beautiful graffiti that in my opinion are a characteristic Of region. It left a lot to be desired...

The service was professional. They picked us up at the hotel at the scheduled time. The information was correct. The Valparaíso tour is overrated.

Excellent tour! The driver/guide Victor is exceptional, he introduced us to the tour in detail, as well as being helpful! The region is beautiful, it’s worth visiting!

Very good, punctual, dynamic and left the ride fun and interesting. I'm sure if I come back I'll take more trips with this agency.

excellent walk and excellent guide, super complete information of everything visited with extras included