Singularstays Botanico 29 Rooms

Location is very good, close to old town, close to Turia park and to the station of local bus and metro. That is why we chose to book it. Spacious appartment with separate bedroom from the living room and kitchenette. Also spacious bathroom with a tub. Two terraces, big closets for storing things and clothes. In the living room there were bumps in the floor. After raising a carpet we saw broken tiles which is very unpleasant for walking and thinking about not creating more damage. We came as a family of 4, 2 children, and I think the sofa bed could have been prepared because we already came too late, 10 hours after check in, at 2am, and for the price of 150 euros for night it really should have been done. There are some minor things missing at the apartment, like cloth... Nevertheless, we came to see Valencia in 3 days on our way to Costa Blanca so I didn't want these things to let ruin my experience. Valencia is a must see.

I don’t have words to describe how horrible this place is for almost 100€ a night. No isolation so you hear the people in other rooms clearly. Loud entry door so you stay up all night hearing people entering the building. Smelly and very small. It’s not like the photos you see online and do not trust the high rating on booking because you’ll get scammed.

Ruined spain experience

Stayed at the Botanico location (4th floor) in May 2022 during our last leg of our Spanish trip with our 18 months old son and compared to the other apartments we had this one was one of the worse ones and was a bit of a disappointment. The most frustrating was that the team of SingularStays seem not to care about guest questions and did not respond in a timely manner. All started with a bumpy check-in. First we were given the address of the offices not the actual apartment address. Only after chasing after them we got the check-in link (which went well) to get the arrival instructions (arrival once we were at the right location went well also). The apartment looks great on pictures but in reality and on second looks it is all really run down and dated. It gives the impression that everything is organized half-hearted: weak Internet signal since the router probably is on the ground floor, one window in the living room did not close, smelly balcony (from the water drainage), really bad smelling bathroom and open cables in the sleeping room. All could have been easy fixes if the maintenance team would care about making the guests feel comfortable. All in all a big disappointed and it appears that the apartment is poorly managed. The location itself is great and besides the apartment we had a great time in Valencia. If we come back we probably would not stay with singular stays again. We would spend our money elsewhere where we would feel welcomed.