The rooms are just what you need to visit Valencia. The proximity to the aquarium and the service make this place incredible. Nice buffet breakfast. Some rooms will need a renovation. But overall a nice place
Nh Valencia Las Artes
Address: Avenida Instituto Obrero, 28Availability
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Facilities
Reviews
We thoroughly enjoyed our stay at NH Hotel Las Artes. The staff were professional, welcoming, and very accommodating. When we asked for a late check-out, they kindly gave us an extra hour at no charge and also offered to store our luggage until it was time to head to the airport, which we really appreciated. The hotel is also in a great location, within easy walking distance of attractions like the science museum and the aquarium. We also enjoyed the clean, well-maintained indoor swimming pool, which was a great place to relax after a day of sightseeing. The rooms were a little smaller than we expected, but they were very clean and comfortable. If we had one suggestion for improvement, it would be the Wi-Fi, which was a bit unreliable during our stay. Overall, we had a wonderful experience thanks to the excellent service, cleanliness, and convenient location. We would happily stay here again.
We had an amazing stay at NH Valencia Las Artes. A very special thank you to the gentleman who checked us in. Unfortunately, I can’t remember his name, but he made us feel welcome right away. He was incredibly kind, professional, and helpful, and his friendly attitude made a wonderful first impression. We would also like to thank Dario at breakfast for his outstanding service. He was always smiling, attentive, and made every morning even more enjoyable. The breakfast was excellent, with a great variety of fresh and delicious food. Our room was spotless, comfortable, and cleaned to a very high standard every day. Throughout our stay, every member of the staff was friendly, polite, and always willing to help with anything we needed. Thank you to the entire team for making our trip so memorable. We highly recommend this hotel to anyone looking for exceptional service and a fantastic place to stay we would definitely choose this hotel again when visiting Valencia. Best regards, Noemi & Betti from Budapest
The front desk staff have zero customer service especially considering this is supposed to be a 4 star hotel. We had an issue with our room and didn’t once get an apology or a slice of understanding (we were staying there 7 nights and wish we could have left after our first night because they were bordering rude) one employee in particular, Henry. When I asked if we could at least have an apology he replied “what for?” whilst ripping up a piece of paper in a passive aggressive way. My husband was dumbfounded. I don’t understand why anyone would work on a reception desk if they don’t like customers. Vincent from breakfast was a super star (I wish I could give him a 5 star review separate) and the breakfast overall ran like clockwork and there was plenty of choice. The standard rooms are dull and dusty but the superior rooms are much better. The location is ok, it’s on a busy road but we felt slightly in the middle of nowhere there. This hotel is not 4 star quality and we will not return.
Upon entering, we had a little demand for a reservation because my sister and I made a reservation through Booking, however, I had it, cash was not removed from the card, but of course the ladies working at the reception were so kind to our problem and automatically gave us a link through which we can make the transaction immediately and they were so calm and attentive so it went perfectly, stress free. After that we had a weather situation that was unexpected, it started to rain, so the guys from the reception again gave us an umbrella, which is a very big plus. They were there for every question I had to answer so kindly and with a feeling of complete ease. For the food we bought, we needed a utensil (fork), we got it right away. The rooms were impeccably clean and communication with the maids was at an excellent level (via cards attached to the door). They met everything. The sofas at the reception desk are as comfortable as the beds, big kudos to the man who designed the interior. We almost fell asleep how comfortable it was. 😂 The service stands on the sidelines and takes great care to replenish everything that is missing, one person is engaged for that and non-stop brings either candies or lemonade or water depending on what is missing. Breakfast was rich every morning, nothing was missing, which usually happens when it is based on a Swedish menu, replenishment is constant. The location is great because you are close to everything. You are not exactly in the center, but you get there quickly. You certainly have other activities at "your fingertips".
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