Hotel Turin Royal

TERRIBLE EXPERIENCE. AC doesn’t work at all and the shower doesn’t drain properly. When we told them about the AC, they gave us another room which to our surprise, had a broken AC too. Avoid this place

My exprience was not good. First, right after entering my room I found both a toy on the table, first proof that the room was not well cleaned (or it has been done without attention); both the glass nightstands had a thick layer of dust that remained for all my time there. The bathroom was not well cleaned too. The toilet paper wasn’t sealed. Nighttime has been horrible. The walls are to thin. I eared both a snoring guy the room after mine and a guy right above me shave his beard and opening water like he was in my same room. I had breakfast only one time, and I feel sick right after (but than may be just my health). In the and my fridge did not work and when I asked to have a functional one the staff told me just to give them what I needed to be put in a fridge and they would put it in their… The only good thing about this SOMEHOW4STAR hotel is his position. I would not recommend it.

This hotel isn't worth four stars. In my opinion, it's one at best. The staff is friendly, but upon arrival, the air conditioning wasn't working, the safe was already locked, and the TV remote was missing. Even after calling twice, it took an hour and a half for someone to arrive. Then they only gave us the TV remote which in total took about another hour and another call at the reception. The air conditioning is still not working and the only thing they gave us is one ventilator. Called reception again after the janitor left after he said he’ll come back and didn’t after another half an hour and they said they can’t open the safe and he can’t fix it. The water in the shower hardly drains and the shower head is broken. The room itself is okay but definitely not worth the price. The window can be opened partially, but it is very noisy as the hotel is located directly on a street with a tram. Parking is available but very expensive at 19€ per day. To be honest, I'm not really curious about the room service and breakfast here, but we’ll see tomorrow. Unfortunately, this hotel cannot be recommended so far or at all. Don’t go here.

Bad experience with this hotel. The air conditioner did not work. They todl us that they will repair it next day (other room was not possible because the hotel was full, according to them). They did not ever repair the air conditioned. We were 5 nights from 15 July to 20 July with a terrible heat in the room (in fact when we arrived, there was a fun in the room, which is rare if you have air conditioned. Later, I understood why: they were not planning to repair the air conditioning). It was very difficult to sleep with such a heat in the room. The room is 514. On the other hand, some of the outlets did not work. Another problem was the bathroom: it smelles very very bad. The small refrigerator barely cooled. This hotel does not deserve the 4 starts it has at all. To be honest, the waiters in the breakfast were very kind, and the breakfast itself was ok.