Excellent service with Juan Iturbide.
About Activity
What's Included
Includes
- Private transportation
- One wey ticket
- WiFi on board
- 2 Corona Beers per person
- Air-conditioned vehicle
- One bottle of water per person
- Wet Facial Towels
Excludes
Departure & Return
Departure Point
- Thank you very much for the opportunity to serve you. To coordinate an excellent service, we suggest that you consider that the Airlines request to be at the Airport at least 2.5 hours before, consider this time when reserving your pick up at the Hotel, add to this time the journey from your Hotel to the Airport of Cancun which we estimate in 2.5 hours. The driver will appear at the Hotel Lobby at the time indicated by you, we have a maximum waiting time of 10 minutes, after this time the unit will be removed with a full Non-Refundable charge.
Itinerary
Language Offered
Additional Info
Cancellation Policy
Reviews
Another great transfer with STP. Thank you again. Comfortable, quiet, safe and reliable. This is our 2nd trip and won’t be the last.
Juan was a terrific host. Prompt, flexible, and very professional. The SUV was clean and comfortable. He even stopped at Starbucks for us.
Koko was an amazing driver I will request him each time me or my family travels to Cancun we were treated like family we felt safe and comfortable
Good professional pick-up from Tulum to Cancun. Driver was punctual and car was new, clean and large SUV. A comfortable ride.
Jose Chan was very prompt with his pick up time and made sure we had every accommodation we needed for our travel to the airport.
Wilbert estrella did a brilliant job picking us up from the airport and dropping us off at our hotel. He was punctual and polite, and very friendly and helped us enormously
Amazing company. Our driver Alfredo Ramos was in touch with us as soon as we landed and kept in touch with us as we waited for our bags. And was there with a smile, took our cases and we had a lovely cool car waiting and cool beers 10/10!
Our driver treated us like royalty. We all received a cool, damp towel, mints, bottled water, and free Wi-Fi during our trip. The driver was safe and very accommodating. I recommend STP to anyone flying into Cancun airport.
Can't recommend this service highly enough. Marco Dominguez was punctual, friendly, and the journey was a dream thanks to him being so accommodating and friendly. Will absolutely be using them in the future.
Great service from Jonny and Claudio. Would recommend them both. Great communications and easy ride. Seamless experience from pick up to drop off.
Nelson was amazing and very helpful. He picked us up on time had water and got us to the airport smoothly. Would recommend
Alfredo was a delightful and helpful driver. He was early and provided a pleasant and stress free transfer to the airport. This is the third time I have used STP while in Tulum
First driver, CUN > Tulum, a VERY tall guy, picked us up in a sedan (not the usual SUV / van). He was looking at this phone the entire trip, texting someone, from the highway to the winding, narrow roads, all 2 hours, which was very dangerous. Didn’t say hello or goodbye. Second driver was professional and terrific. We’ve used this company before, and last time the experience was much more professional.
Driver was great! he had cold towels, cold water and was very nice person. I will definitely recommend it.
Once again STP Caribe came through for us . Our flight from Miami to Cancun was delayed and we arrived really late (2:00am) and they were there waiting for us . If you really want a reliable transportation/ transfer , these are the people for sure . And the trip from the Hotel back to the Airport was really smooth and on time . Juan Daniel was really friendly and very professional.
Riding into Tulum with Alfredo was very relaxing. We were greeted with cool towelettes and water and he is super friendly. The car was pristine and comfortable.
Oscar was a friendly driver, very courteous, who took us to Tulum from Cancun. His driving was good and we felt safe throughout the trip.
Juan Daniel, our driver, was incredibly helpful and made the trip very smooth. We have been to Cancun many times and the trip with Juan was, by far, the smoothest and easiest transfer ever. If Juan could fly an airplane, I'd ask him to fly us home too! Even in large companies like STP Caribe, individual drivers can be very different, and Juan is the best we've ever had. If you can, ask for Juan Daniel to be your driver, do it! Your vacation will be sooooo much easier!
Alberto Ventura was wonderful! He was very kind, helpful, and super pleasant. Car was comfortable and very clean! He greeted us with a cold towel and even colder coronita. :) en la mar, la vida es mas bueno:)
Met up with Carlos on walking out of Cancun airport- no issues finding him his Granny Smith shirt stood out, even in all that chaos! Osvaldo drove us from the Cancun airport to our hotel in Tulum; Juan Daniel drove us from our hotel to the Cancun airport for the return trip. Both of them were friendly, courteous, and very good drivers! They navigated through all the traffic with great efficiency. They send an email asking what snacks and beverages you will be wanting, which is great too! Found STP Caribe through Viator and so glad I did, because it was the perfect transport experience to begin and end our vacation. Drive was a long one (around 2 hrs, but they say can be longer depending on traffic) so be sure to hit the restroom at the airport/hotel before you get on the road.
Juan Daniel arrived early and it was a relaxed drive in a bug cushy SUV from the hotel back to Cancun airport. Exactly the kind of experience you want at the end of your vacation.
I was able to change the pickup location to a different hotel. They where on time and very professional. It was a comfortable ride.
Moises Basilio was our driver. He was very professional and did a great job! He went over and above to accommodate all of our requests. Would highly recommend.
This is a fantastic service. Alfredo was an absolute gentleman. So thoughtful, and car was immaculate
I had a morning flight and my driver picked me up on the dot before 6AM! It was a smooth ride to the airport and I’d recommend 100% to use STP Caribe!
Everything is great, new good car-helpful driver 5* Arrived much earlier than the agreed time! We recommend!
Andres was wonderful! He picked me up in style! Had water and a cold towel awaiting. I will continue to use this service! Top of the line!
The service is outstanding in a luxury and spacious SUV with complementary water and beer. Alfredo was an excellent and professional driver who made the trip very enjoyable. We will definitely use this service again if we return to Mexico!
Our transportation was great! Very comfortable vehicle with a lot of space and dials to control the air temperature in the back. We were given fresh towels and water for the trip. Overall great experience and would absolutely use this company again!
Nothing luxury about our van from the CUN airport to Tulum. We paid close to $300 RT and the first SUV was late so they put us in a beat up tour van, which is fine but not worth this luxe price that supposedly gives you drinks and hand towels. Departure van was more in line with reviews and branded as STP (not a tour van). Driver offered wet towels and sanitizer. No drinks like the other reviews though. Our driver was not willing to make a stop for us though - it was only 3 min from our hotel and he was not having it. Wow, disappointed in not being flexible for the amount we paid.
We traveled from Houston to Tulum, and the service from STP was exceptional. Our hotel recommended STP to us, and the service was above and beyond. Our driver, Darwin, was top notch - friendly, safe, and took care of all of our needs. Highly recommend!!
Edward was great. Safe driver great music. I would definitely recommend him for your future travel needs.
The service was amazing, the drivers were very sweet and helpful. They gave us towels and water as we drove for two hours from Cancun airport to tulum. Juan Dominguez was very nice and helpful, made the trip very pleasant. Highly recommend!
Alex was an amazing chauffeur, he had cold drinks for us, and let us play music and had internet on board as well. He was pleasant and informative. Would recommend 10/10.
Excellent and dependable transportation service! Cold water and beer provided. Very nice driver. Trustworthy.
Excellent communication, driver was very nice and accommodating. He played relaxing music as we were winding down our vacation. The car was immaculate and the drive back to the hotel was perfect.
Nothing like being stranded and then not getting your money back and having 5 people stranded. Be prepared if you have a delay you won't be getting a ride. The original driver was in contact and I let them know the delay and I called the company directly ( the office). Kindly they said the driver would be there. NOPE they said he was there calling my name nope it was quiet and not a black car in sight. Why didn't that driver call me? Your'e company isn't holding responsibility for its actions or being honest. We were taken advantage of and can'y get ahold of anyone to help us from here. Don't BOOK with them
Wonderful service, great conversation from Ezra, just an ideal experience after a red-eye flight. The cool towels at the airport were an especially nice touch in the heat.
Excellent service. Easy to book and easy to find. My driver Raul Chulem was excellent and provided a really wonderful service. He was helpful and very nice. I travel to Tulum a lot and will definitely book with them again!
Alfredo was excellent, and the drive was on time, clean and comfortable. He offered drinks for the ride and had a great vehicle equipped with charging ports, a laptop tray and drink holders. Will definitely use again!
Jacindo was our driver and we couldn’t have had a more pleasant experience. He greeted us with sanitizer, lotion and towels and had an ice chest full of beers. He arrived on time and had our baggage packed before we arrived to the car. Very personable and made us feel right at home! Got us to the airport on time and the ride was smooth and the car was nice and new. We couldn’t have had a better experience.
All in all five star service. Highly recommended! Everything from the pickup to the car to the driver went super smooth. Jazinto and Carolina were our friendly staff.
First time to Mexico, flew in to Cancun got a car service to Tulum. Stephanie greeted us at the airport. She was awesome! Marco DImengez , our driver, is awesome ! His professionalism , conversation, the car, the cleanliness, the temperature the atmosphere everything was perfect! Fun 2 hr ride! I’m in customer service so I appreciate excellent customer service. Thank you Marco for a perfect start to our vacation.
Alex was a great driver with great hospitality , will definitely use again. Cold Beers were nice too
Alfredo was our driver, he was professional and we will use this company again in the future. Car was clean and had refreshments
I had Alfred as a driver for my flight back to the Us. Very professional and friendly. Second time using this company and would definitely use again.
We had a great experience to and from Cancun airport to our hotel in Tulum with Ezra as our driver. Ezra was wonderful! He was on time, kind, and very professional!
Our whole experience with STP roundtrip from From Cancun airport to Tulum was extremely efficient. Starting with customer service prompt Pablo quickly made our reservations via email . I even made a phone call to him and he answered without any wait time. Finding our transportation outside Cancun airport was a breeze. Friendly and trustworthy Enrique an expert driver picked us up. He was knowledgeable of the region and could answer all our questions. He even carefully checked our van to make sure our belongings were with us. On the transportation back he arrived early. This transportation company deserves a five star plus.
Excellent service from Juan. Safe and kind 2 hour drive from airport to Tulum. Car had wifi and we were picked up at airport
Monday through Friday 9 am to 7 pm EST
Reach us by phone
Reach us by email
