Arrived on time to pick us up in Tulum. Friendly driver, air conditioned. Didn't mind making one quick stop, which we tipped the driver for at the end in thanks. 10/10. Will use this service again.
Pedro was a great driver. We went from Cancun airport to Tulum very quick. Was a bit surprised at the quality of the car for the price we paid and how many air-fresheners he had —which was a lot to breathe in, and we couldn’t open the windows.
This was a seamless experience from pick up to drop off. We felt that this was the safest option travelling from Cancun to Tulum - highly recommend Luis! He was a vibe!
I booked a round trip airport transfer with Caribbean Transfers, I was picked up in an old vehicle that was dirty on the inside, which I informed them about. They said they would provide a cleaner and newer car for my trip back to the airport. For the airport trip they said they were running late. My pick up time was already tight which caused me to have to get a taxi from outside my hotel so that I didn't miss my flight and they refuse to refund me for the return trip. HORRIBLE experience. DO NOT BOOK.
It’s a bit more expensive than others but the service is the MOST professional, outstanding communication, they’re on time and arrive when they say they will, extremely clean and safe driving.
Very kind driver and easy to communicate with. Eder Vieyra. Company as a whole was very safe and good drivers. Appreciated!
Charlie Flowers was hands down the best driver we ever had ! We was funny, super nice and considerate. Will request him in the future
Carlos Flores is the best! I felt so comfortable and the trip was fast! He made sure we got to our destination safely and quickly! Would recommend him to my grandmother.
Charlie Flowers (Flores) was wonderful and very accommodating. We had trouble getting our stuff together and checking out (very early flight, very tired people). He was very patient and waited longer than he should have to make sure we got to the airport and not miss our flight.
Eder vieyya was our driver from Cancun airport to Tulum he was very professional friendly and informative hopefully we’ll have him on our return trip really enjoyed this trip experience highly recommended
Eder did a great job showing us things along the route and helping us get where we were going safely. Would request him again!
Very professional and friendly driver with good conversations and smooth driving. I recommend them and would use them again.
Quick easy clean friendly transport to Tulum! That was so easy to find at airport! Will definitely use them again on future trips!!
Great! Had a blast staying at the Barcelo Maya Palace, and Caribbean Transfer made our transportation smooth and easy!
Edyar was on time and precise for our pick up at the resort. He was a safe driver obeyed the speed limits of the road and was alert of all the changes in the road. He was friendly, respectful and would respect our privacy or would spark up a conversation. He also would ask us if the AC was at the property temperature.
$283 Canadian for transportation from the Cancun to Tulum. Caribbean tours wanted $120 US more for returning to Cancun
These guys were great. Very professional, on time and easy to communicate with etc. I believe they are locally owned so I was happy to give them my business and will do so again in the future.
Contact hotel resort directly. Do not book with this company. No round trip. I had to schedule with other company to take me to airport on way home.
Reservation process was quick and easy, they followed up immediately via email and whatsapp. There was a slight miscommunication regarding the pickup location but they resolved it quickly. Pickup process was good, they were early and helped load luggage. Driver was friendly and spoke English. For a service that is relatively cheap compared to other options I saw, I highly recommend using them to book transfer to/from the airport.
Eder vieyra turned up exactly on time and went through the paperwork with me after loading my bags. Journey was very pleasant and drove well around some other idiots cutting us off. Eder was a great guy and I'd happily book him again.
Joel was fantastic! He deserves a raise! He was so professional and entertaining and made us have a great and go our time in Cancun
Eder was amazing! Showed up on time, got us there on time and was super friendly! Also had my favorite amenities in the van for us. Which was a huge perk.
I was surprised by how active their WhatsApp contact is. I was worried about if I’ll be able to contact them when I reach cancun but they got this believe me. We were ahead of our booking time but they still got us a cab to our resort. Also we had to go through some issues during our return but thei whatsapp support was able to fix that in no time. I highly recommend them 10/10!
IF I CAN GIVE IT ZERO STARS, I WOULD DO.... worst experience ever. Due to the hurricane, I requested the service for airport transfer from a different hotel, they confirmed with enough time to know about the new pick up time and place...yet they never showed up. I don't even think anyone was sent from the beginning. I then asked them to refund my money for the service they did NOT provide and they have yet to send me anything. and its already been a week. This company will cheat and keep your money... STAY AWAY, DO NOT USE THIS SERVICE!
Very well coordinated and friendly. My driver, Leonar made me feel very safe. Great service!!!! I would highly recommend!
Miguel Ángel was as punctual as it gets. We had an early ride back to the airport at 7 am and he was at our lobby at 6:59. We loved the service provided by him and the shuttle service.
Miguel, was so nice. I enjoy the fact that although he doesn't speak English we talked the entire ride practically via google translate. I felt very comfortable and liked how personable he is. Thank you much for being kind hearted and also stopping at 7 eleven to get me coffee ☕️
Leonard was amazing 10k stars to him, such a safe and best driver , thank you so much for your best trip Leonard . Amazinggg
LEONARD driver's service was very good, and he also asked if he wanted to buy water on the way. They all helped us load and unload our luggage, which is highly recommended.
Leonard was a very careful, considerate driver who got us from Akumal to our hotel near Puerto Morelos quickly and easily. We were able to book and pay online through the chat function on the website and using WhatsApp for communication. The private transfer was in a roomy airconditioned van. The price was reasonable and we felt comfortable throughout.
We landed in Cancún at 6pm. By the time we cleared customs and picked up our bags, it was 7:00. We immediately notified the transfer company, as soon as we had our luggage (at 7pm). Despite this, the pick-up did not take place until 8:10 pm, or 1:10 am, with two young children, after an 11-hour flight. Pros: the driver finally picked us up and he was very friendly, which we appreciated.
Eder Vieyra is very nice, we discussed, the choice of drinks is varied, the ride goes very well!! A Service I recommend!!
Carlos flowers excellent driver and very nice and punctual I recommend to expand we recommend many good things of cancun
We made the journey with Carlos Flores. Service of 10. Very friendly and very friendly. Nice to have shared this journey with him.
Excellent, Julian picked us up, asked for a chair for our baby and brought it. He welcomed us with great vibes. Super recommended. We travel from Playa del Carmen Ferry to Cancun Airport
Very well with transport, Mr. Eder Vieyra very attentive, Friendly and helpful Provided us with necessary information To have in the future
Very comfortable transport with an excellent driver (Oscar) who allowed us to reach the airport in excellent conditions!
Eder arrived very punctual for us, we had no problem in the transfer, it was very respectful and very reliable. He took us to two terminals.
The chauffeur eder vieyra waited for us in the right time... and the transfer was very good... it was kind and explained us of all topics that we consulted....m thank you
Ils ont ete incroyable. Notre vol a eu plus de 5heure de retard, nous avons pu communiquer très facilement par whatsap afin que notre chauffeur puisse nous attendre, ils ont été très à l’écoute et d’un grande bienveillance à notre égard. Je ne peux que les recommander
Very good service. The management of the reservation was agile and reliable. Miguel Ángel gave us very professional treatment. We will repeat for sure.
Miguel Angel, synonymous with punctuality, good dialogue, impeccable cleanliness and prudence, has generously given me all the information required to continue on my path.
The shuttle was super punctual. All was very good! They should add the shared service option!! Which is more eco friendly!
Much cheaper than the taxis at the airport, the van was very clean and smelled very good. The super friendly driver Leonard made a stop at the store to buy water and soft drinks, very safe, 100% recommend it
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