Gerry was fantastic. So kind and helpful.
About Activity
What's Included
Includes
- Private transportation
- WiFi on board
- Bottled water
- All Fees and Taxes
- Air-conditioned vehicle
Excludes
- driver tip
Departure & Return
Departure Point
- At door 4
Itinerary
The service is confirmed via email and instructions are sent to contact the traveler.
The traveler will inform us when he has landed, then tell us when he already has his luggage in hand and goes to the meeting point.
We'll be waiting for you at the meeting point.
Door 4
Language Offered
Additional Info
Cancellation Policy
Reviews
Gerry was on time, hospitable and would recommend!
Gerry, Great ride, on time, professional, friendly, would recommend
It was a great experience booking with this company. It was secure and safe which was my biggest concern. Very communicative all the way through. My driver was Abenamar and he was amazing. Filled me in where to go , and what to watch out for. Will be booking with them in the future
After a long wait of almost 4 hours we arrived in Tulum and our driver Alex was waiting for us with a big smile. He greeted us and offered us water in his nice car and gave us recommendations
Alex was waiting and was incredible friendly and helpful. Highly recommend Car was very clean and comfortable. Very good safe ride.
Abraham is such a nice guy, always on time and with the best attitude, If you’re looking for a safe and reliable servicie this is it!
David picked us up - was waiting for us at the door, took our bags and drove us safely to our resort! We had peanuts and chips waiting for us. Great ride
Thank you to Alex for the great transportation and pickup from the airport ! Very professional and had a lot of recommendations for Tulum in general. I would recommend to anyone looking for a quality transfer in Tulum and its areas !
Alex was very nice, helpful, and informative in our shuttle transfer. We added a car seat, which he installed for us, and it was comfortable for our little one.
Andres with Dlux Transfers provided an exceptional experience from start to finish. His communication prior to arrival was clear and timely, which gave us peace of mind. He was prompt, professional, and clearly knowledgeable about the area, making the ride smooth and efficient. We felt completely safe throughout the journey. Highly recommend Dlux services for anyone looking for reliable and top-tier transportation in the Cancun Tulum area!
Alex was our driver. Alex was very professional and polite. We had a traffic issue for hours in Tulum. Alex handled the situation very professional.
Andres was amazing he gave us some great tips for while we are here. Loved the SVU provided by DLUX! Will def request him for future trips that book here in the area.
Easy, on time, very comfortable van! Would book again and totally recommend this company for a ride to / from the Tulum Airport.
Andres was our driver. He welcomed us at gate 4 at Tulum Airport on time! The car ride was smooth and entertained. Andres is a local, so he is well informed about everything! He speaks fluent English, Spanish among other languages. It was a really pleasure to book with Dlux transfer! We definitely uses again! Thank you Andres!
Danny was an awesome driver. When we landed he was already at the airport waiting. Because of his great service we booked with his company for our return to the airport and he was driver back to the airport as well. Overall a wonderful and stress free experience
I absolutely loved DLUX!!! Excellent Quality Service! When my hotel cancelled on me 4 days before my trip and my new hotel never responded to my requests for transportation I reached out to DLUX in a panic. Alejandro was so nice and helpful. He made it sound like it was no big deal that I was reaching on such a short notice. Once I landed in Tulum communication on WhatsApp between myself and our driver Mario was great. He was very friendly and super helpful and gave us great tips. When we needed transportation to Xcaret he mentioned he could get that set up for us. Our driver for that trip Abraham was so energetic and happy. When I return again, I will DEFINITELY be using this company
Me and group were 14ppl who obviously needed transportation, after hours of research before our trip in finding the right company, I found Dlux Transfers, communication with them on What’s Up App is very professional and respond quickly. We used them the entire week we were in Mexico. Transfer from Tulum Airport - Our Tulum Hotel Transfer from our Tulum Hotel to Nightclubs Transfer from Tulum to Cancun (2 hour drive) Transfer from Cancun Hotel to Excursion Finally Transportation from our Cancun Hotel to the Airport. Literally the entire week , they were always on time with pick up, all the driver were nice and professional. I know which private transportation company I’ll be using when I come back!
Abraham is amazing! Super sweet and got us to our hotel quick. Great service and offered to stop over for any bathroom breaks and stores if needed.
Alex was great and friendly. Kind and a great driver. Responded promptly and was waiting for us when we got there. No confusion in the process. Would definitely use again.
Alex was amazing - he waited for us after our flight was delayed and took us safely from the airport to our destination. He also gave us great recommendations for food and cenotes.
Alex was a absolute delight… he was very kind and professional. My BF arranged a special treat for our ride to our hotel with champagne and Alex was super patient even when our flight was delayed. Couldn’t have asked for a better first experience of Tulum and set the mood for our trip. Thanks Alex for taking photos and the pit stops along the way.
Alex was a great host to us while driving. He was waiting right at door 2 and we were immediately taken to our private vehicle and off to the resort. He had cold drinks, interesting stories and made a tour out of the trip as we passed resorts, parks, and restaurants with recommendations included. It was a comfortable ride for 2 in the SUV and overall great experience for our first trip into the new Tulum airport.
Alex was great ! The ride was very easy he did a great job the whole way. I would highly recommended to anyone whi needs a ride !
Alex met us at the airport and was very polite and knowledgeable. Our ride was from airport to Playa del Carmen, about hour and a half, and it flew by very quickly. The car was clean and comfortable, a nice upgrade from an economy seats in the plane :)
Super smooth & fast pickup. Alex was polite and courteous and a great driver. So much better than normal transfers!! Highly recommended.
Alex was great. Very personable and great conversation!! Gave us good info during the drive to the resort. Very comfortable
I rate this service a 5/5. Alex was on time, very accommodating and welcoming. I would definitely use this service again.
Andres was great, so friendly and had a clean and comfortable vehicle. He really helped us have a non stressful experience on the way to the airport
Andres was our driver and he did an excellent job! He showed up on time to meet us at the airport and was friendly and very helpful. The SUV was clean and comfortable I highly recommend Dlux!
Highly recommend Alex and D Lux. Easy to book services online thru the website, good communication thru WhatsApp and Alex played great tunes on the lovely ride.
Only good things to say about DLUX and Alex our driver. Easy reservation system and communication on Whatsapp, Had a picture and confirmation of where to go upon landing at the airport. Cars are nice and had water and beer for the ride.
Our transfer was wonderful, Abraham and Daniel were our drivers on each trip and both were friendly, and so full of knowledge about the area, very professional and reliable!
Alex was amazing. We walked out and he was the first guy we saw. Had a good chat in the drive and will definitely be reaching out again in the future!
Alex was an amazing driver and great to talk with. We enjoyed visiting with and learning more about the local culture. We would love to travel with him anytime!
The booking process on the website was super easy, and my driver Alex was so friendly, prompt, and professional. Definitely recommend Dlux for anyone coming to Tulum.
Alex was amazing! Very friendly and right away made us feel welcome :) He even gave us suggestions for activities around the city and gave us a mini tour.
Abraham was amazing. He’s a very safe driver and we felt extremely comfortable. I would definitely recommend Dluxe to my family and friends,
Our driver, Alex was fantastico. Arrived early, clean car, helpful with luggage, good driver, just the right amount of conversation.
Andres was already waiting for us at the airport when we got through customs. He greeted us with the logo sign and the company provided us with a picture of him so we could recognize him through the crowd. He talked about Tulum, its conservation strategies, things to do and places to visit. Andres was professional, friendly, and humble. We will book with Dlux again. Thank you Andres.
Alex was a fantastic driver! He was kind, thoughtful, charismatic, informative, and extremely professional! He was on time, greeted us with cold drinks ( a must have upon arrival in Tulum!) and gave us recommendations and fun facts for our entire trip to the hotel. My wife and I couldn’t have had a better start to our trip. Would 10/10 recommend Alex and Dlx for all your concierge transport needs in Tulum!
Very attentive and easy to communicate via WhatsApp. Smooth ride and on schedule with our flight times. Would use again.
We got picked up from Alex and he was very kind and helpful with everything. As soon as we got our bags from baggage claim he was waiting for us to help us to the car. Would definitely book with this service again. Very helpful and kind!
Great experience with Alex! They picked us up on time. Very nice experience and great communication!!! Would definitely recommend
Very responsive and helpful communications over WhatsApp before arrival. Seamless pickup and dropoff by Alex. Overall happy with the booking for a family of 4.
Alex was a great driver! It was an Easy process to book with this company. Nice car - we booked the private SUV and everything went well.
Andres who picked us up was very polite and professional. He gave us a great service. He made sure all our needs were met. I highly recommend this company.
Alex was right on time even though my flight got delayed three times. He is very professional, knowledgeable and the ride was quite pleasant. He gave me multiple recommendations regarding booking the restaurants and activities. Highly recommend!
Amazing service! Our driver was Andres! He gave us a run down of the area and showed up early and on time. Highly recommend if you are new in the area to ask for him as your driver!
Alex was amazing; waiting for our family as soon as we left customs. Ease of transition is big when traveling with kids and everything was perfect. Nice, up-to-date luxury vehicle; all the drinks you could want. If you are looking for a nice private transfer (esp since most hotels are pretty far from airport); this is it!!!
Monday through Friday 9 am to 7 pm EST
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