Carlos was our concierge, he was prompt with messaging the day before and day of our arrival. Everything went smoothly at the airport and he handed us off to his colleague Jacinto who was our driver. Jacinto was an exceptional and skilled driver, friendly and good English. We appreciated the ease of our transport!
About Activity
What's Included
Includes
- Private transportation
- Type the time of your pick up you want in the special comments box
- One Bottle of Purified Water per person
- 2 Corona Beers per adult
- WiFi on board
- Transport one way out
- Wet Facial Wipes
- Air-conditioned vehicle
Excludes
Departure & Return
Departure Point
- Dear Guest: We want to provide you with important information about your airport shuttle on the day of your departure. Our driver will pick you up at your hotel at the scheduled time. We ask that you be ready and have checked out at least 10 minutes before the pick-up time. Please note that the driver will be able to wait a maximum of 15 minutes after the agreed timetable, after which you must withdraw. Pick-up time has been carefully recommended, taking into account our experience with traffic and waiting times at the airport. If you wish to modify it, you may do so at your own risk. If you want to change the pick-up time, please inform us as soon as possible by email, indicating the new desired time. We will process your request as quickly as possible, but the change will not be valid until you receive written confirmation from us. To ensure that we can make adjustments, it is imperative that you inform us before 12:00 PM (noon) the day before your service. We recommend that you review the details of your confirmation voucher to verify that the information is correct, including dates, times, pickup location and other important information. If your flight suffers changes, delays or any other eventuality, please inform us by replying to this email. We also suggest you review our policies for more information. Thanks for trusting us. We are at your disposal to ensure a smooth and timely transfer.
Itinerary
Security first and foremost
The safety of our passengers is our absolute priority. We have professional and duly certified drivers, vehicles held to the highest standards, and strict protocols to ensure a safe and quiet ride.
Comfort throughout the journey
Our vehicles are designed to provide you with the greatest comfort, no matter the length of the journey. Spacious seating, adequate climate control and a relaxed atmosphere are part of what you can expect when you travel with us.
✨ A worthwhile experience
We don’t just take you to your destination – we offer you a worry-free travel experience, knowing you’re in safe hands.
Language Offered
Additional Info
Cancellation Policy
Reviews
Osbaldo was lovely! Professional and kind. Whole process was seamless and we had an enjoyable transfer.
This was the 2nd time we have used STP for round trip transportation from Cancun Airport to our hotel and vice versa. They are an excellent service that goes above and beyond to ensure your comfort. Marco Dominguez was our driver from hotel to the airport. He arrived early, communicated he was there for us and then made sure we were comfortable for our ride to the airport. They provide sanitizer and wash clothes, WiFi, as well as water and other beverages if you would like. I highly recommend and plan to use this service again, when I return to Cancun.
The experience was fantastic. The video with directions on how to find the pick up spot was perfect. The welcome from the team was too notch. The car was amazing and Josue was the best!!! Highly recommend.
We used STP Caribe for transportation from Cancun International Airport to our hotel (Mr. Meza) and back (Mr. Alfredo), and the service was exceptional! The drivers were on time, easy to find, and incredibly professional and friendly. We were traveling with two kids, and the car seats were already installed and ready to go, which made everything so much easier. Highly recommend!
Excellent service. The driver was nice, professional and friendly. I recommended this service to several people.
San Juan has driven me twice now and both times were 5 star experiences. He helped by putting on babysongs when my friend was in the ride with her baby and came pepared with Applejuices. I hope if I ever come back to Cancun I get San Juan as my driver.
Marco Dominguez was an amazing driver, he made the trip comfortable and was very thoughtful. I will definitely be using this service again in the future.
Our driver was early. He had great communication. He contacted us to let us know he was early. He went above and beyond with customer service definitely would book again. This is a great professional reliable company. We have used them twice now and will continue to do so.
Great service! Luxury SUVs and Coronas! Both drivers to/from airport were professional and on-time. Highly recommend!
Beautiful vehicle. Our driver Darwin was professionally dressed. Offered beer and water. Very courteous.
This was the second time that I had used STP Caribe. Same wonderful experience. The SUV was impeccably clean. The driver Nelson showed up early and was waiting for us for our return trip to the airport. He was an excellent driver and really made the trip calm and relaxed. Highly recommend
Darwin Dominguez was amazing. 10/10 hospitality. Very easy to navigate and they helped us the whole way through. Thank you STP Caribe and Darwin!
Well if I could describe by one word, I would say amazing. On time, very clean and organized. They had cold water and beer and cold wet towels after we waited in customs forever. Nice suburban high country the way over and nice suburban Denali on the way back.
Gabriel Meza our driver was amazing. Very friendly and provided a very professional experience. 10/10 recommend. Amazing!
We had a great experience with this company. The communication was excellent and we had no trouble arranging a pick up time. The driver, Nelson, was extremely punctual and a good driver. The vehicle was immaculate. Nelson was friendly and helpful as well. We will definitely rebook next time in Cancun.
My experience was top tier and very much luxury! I would definitely recommend this company if you’re traveling in Cancun.
José Chan was amazing patient and kind took great care of us on our way back to the airport. Luxury from beginning to end 10/10 would recommend!!
Juan Daniel was great! He was on time and very welcoming picking us up at our hotel. The whole STP Caribe group was in communication ahead of our departure and made our commute during our short visit very easy, care-free and enjoyable. Highly recommend these guys!
Jose Chan and Ernesto were amazing. They were communicating with us throughout my trip. They made a stop at a local mart so I could get sunscreen and a charger. Just note, if you are staying a little further out of the Cancun area, you may have a $25 up charge, but it is worth it.
The driver was very courteous, punctual, drove very safely you our destination and the GLS 600 Maybach was a pleasant surprise! Viator is the Best!
The ride from the airport was exceptional. We were picked up in a well-maintained and luxurious Maybach. However, our return trip to the airport was less satisfactory. We were picked up in a modified GMC Denali, which was converted to resemble a limousine. Unfortunately, the modifications were subpar; the side paneling was coming off, and the vehicle felt unstable. I am giving three stars because while the initial ride was excellent and worth the value, the second ride did not meet the same standard.
Very good service beginning to end. Signs were clear and car was ready right away and cooled down. Driver was friendly and very hospitable.
Juan Daniel was very patient, professional, kind and hospitable. 5 stars across the board!! Will book again for transfer
Eh. Not sure what to say really, but bottom line I don't think we will book them again. We have asked for a car seat 3 times via email and they kept saying that it's available and will be there. I called to confirm and the guy jokingly told me to stop asking about the car seat and not to worry. Well guess what. There was no car seat for our 4 months baby. He asked to wait in the car for 35-45 minutes so his boss can bring a car seat . He also suggested that to put the baby in lab for the 17 minutes trip. Did I mention the 17 minutes trip cost $96? Lol I also ordered flowers and the snacks options for our trip, the flowers were sad and the snacks were whatever. Finally I asked for a specific wording to be written on the board wishing my wife a happy birthday and they got it all wrong.. It was definitely not worth the additional $63 additional to the $96. But hey whatever you live and learn I guess. The drivers and the cars were great. Just the everything else.
The driver was on time! The vehicle was VERY NICE and SUPER CLEAN! He got us to the airport safe, he opened the doors for everyone, and I will use him again!
Moises was great. Flawless transport from Cancun airport to Secrets Akumal.cold towels and beer were a bonus
Alfredo was an amazing driver, kind and respectful Couldn't ask for anything better. Showed up early as well.
Roberto Carlos was very professional and we had a great conversation! Such a luxurious experience and will absolutely book again!!
Wonderful service that was easy to find and quick to get us to our destination! The car was clean and quick. The driver was friendly and prompt!
Service was great - on time, very clean SUV, nice driver. We used the service to and from the airport to the hotel zone.
Excellent customer service! Juan was our driver and he gave us great recommendations for things to do and places to eat. The car was clean and he welcomed us with drinks.
Dolly was a great driver. He is very professional and a great tour guide. I highly recommend him for services.
Alejandro and Stephanie were great host and beyond accommodating and friendly. They were waiting and on time for our shuttle service. Can’t Thank them enough for making our vacation amazing. Thank you both.
Ezra was polite, courteous and even early to pick me up on my way back to the airport. The SUV was clean and cool with drinks at my disposal. Ezra was great!
First impressions count and I had the best first impression and greeting from Bolly our driver. He was full of energy the moment he greeted us. The SUV was clean and spacious and inside some cold Corona waiting for us what a Mexican welcome this was.
Jacinto was awesome. Polite and made our experience easy. He had a lot of recommendations and good information for the area. We have been here over 5 times and we are going to continue to use this service and always ask for Jacinto.
Alex was the best; highly professional and made transport seamless and painless. I highly reccomend.
We had a wonderful drive with Ezra Gonzales. He waited on us even after we had taken long because of lost baggage. And then he really made us smile with his nice attitude. We can only highly recommend! Thank you Ezra!
Fernando was amazing, the car/SUV was great, he had the AC on waiting for us, a couple coolers with water and beer. Overall great experience and would definitely recommend them.
Fernando Díaz was excellent! Wonderful service, highly recommend! The pick up was seamless and so was the dropoff.
Fernando diaz was our driver and it was a pleasure having him as our driver. Very knowledgeable and told us places to go around Cancun.
My boyfriend and I had the most wonderful and seamless experience using STP!! We had Daniel on the way to our hotel who provided wonderful recommendations as well as waters, fresh towels, and beers on the way there! A great start to our trip. On the way back to the airport we had Bolly drive us. He was so timely, patient, friendly, and most of all - funny! He had us laughing all the way to the airport. Highly highly recommend this service! Very professional.
El viaje al aeropuerto fue genial. Nuestro conductor fue muy bueno. Llegamos con tiempo de sobra. La camioneta estaba limpia. Nos ofrecieron agua y/o bebidas para adultos, tomamos un agua. En conjunto, el viaje y la experiencia fueron geniales.
My recommendation is for Alejandro Najera, was my driver from the airport to the hotel that had my reservation, excellent person, willing to help in what you require, attentive, definitely their Service 10/10.... highly recommended Stp CARIBE
Monday through Friday 9 am to 7 pm EST
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