The Strabon Tulum

My experience at this hotel was very disappointing. From the moment I arrived, the room had an unpleasant smell, and there were a large number of insects around the property, which negatively affected my stay. The hotel also offers very limited services, including room service and kitchen facilities, which did not meet my expectations. I would like to highlight the kindness and professionalism of the male receptionist, who was very helpful throughout my stay. However, the female receptionist who assisted me upon arrival was somewhat rude and unprofessional, leaving a poor first impression. Unfortunately, I would not stay at this hotel again. I recommend that future guests carefully consider their options before booking.

The breakfast is not that good you can only pick one item from the list the 8 things on the list but you can have only one you get 2 fruits with it your breakfast and tea or coffee the staff are very friendly and the morning front desk is always very helpful to what we need breakfast needs improving asap more items on the menu so that would be nice

I really enjoyed this place for the location, ambience, price, and friendly staff. The free breakfast included fruit plate along with your one choice of eggs/waffles/pancakes. These included toast and beans which was a great way to start the day. My caveats with this place were a few things, which didn't bother me as much as it bothered my partner. The biggest was the shower situation. The shower would fluctuate from hot water to cold constantly during the entirety of the shower. Second, this hotel is located on a dirt road which was not maintained well. We had a rental car and the potholes and massive puddles after raining were not fun. Lastly. The plumbing was not great. Our toilet would only flush about once an hour until I finally took a look at the mechanisms and was able to tweak it enough for better water flow. Overall it was a good place for the price. Was perfect walking distance to 7th street (a lively area for food, shops, and vendors), the staff were all super friendly and helpful, and the garden setting inside the hotel was a nice touch.

Rooms are spacious. The one I stayed in had a balcony. I would read here in the morning surrounded by plants. The hotel is close enough to centro tulum very walkable, 20-25 minutes. I enjoyed these leisurely walks and would myself at either don cafeto for some mole or el camello for some sopa. There’s a small strip in Veletta a 5-10 minute walk from the hotel lined with good spaces to shop and lively restaurants to eat. Beach is far and taxis are a hassle. If beach is your thing look elsewhere, but the hotel will gladly arrange day trips for you. The staff was wonderful and it was nice to get to know them.