For anyone considering booking in tromso,Airbnb does not have a good presence here. I found this place on bookings and it was way cheaper and WAY better than what I found on Airbnb in the same neighborhood. The staff were fantastic, the apartment was adorable and had everything we need. It was like having a whole house to ourselves. I would definitely come back.
We stayed in one of thr apartments and it was great, big, comfy, clean and great location. Thr hotel staff were so friendly and helpful too
No complaints with this place. You get what you pay for. Comfortable bed, clean room and good bathroom. The staff are amazing, extremely helpful and available 24/7. Great price for a great hotel.
We stayed at Enter Viking Hotel from 17th to 24th October 2025, and it was a very disappointing experience. The room was small, the bathroom was not properly cleaned, and there was constant noise from upstairs. The kitchen utensils were scratched and worn out, far from what you would expect for the price charged. After checkout, I was shocked to find a 3000 NOK charge deducted from my card — without any prior notice, explanation, or receipt. The hotel never informed me about this deduction. When I contacted them by email multiple times for clarification, they did not respond to any of my messages. Later, they claimed the amount was for “damages” — but the photos they sent clearly show that nothing was broken. The items mentioned were intact and exactly as they were when we checked in. Despite this, there has been no refund or proper explanation. This behavior is unethical and completely lacks transparency. I strongly advise future guests not to provide their card details directly to the hotel and to inspect and photograph everything in the room when checking in and out. Overall, this was a deeply disappointing and unprofessional experience. I would not recommend Enter Viking Hotel to anyone who values honesty and good service.
I booked a 1 bedroom apartment with cooking facilities for 5 nights for our stay in tromso. We checked in and went to the room it was just a room with a bathroom not what we booked. Luckily the girl on reception quickly sorted it our for us though. Only 1 big saucepan in the property had to ask for a smaller one. The room only got cleaned once and bins emptied once all the time we were here. The staff were really nice at this hotel/ apartment . Would I recommend this hotel ? No I wouldn't for the price stay somewhere else.
Monday through Friday 9 am to 7 pm EST
Reach us by phone
Reach us by email