Private Departure Transfer : Central Tokyo City To Haneda Airport

Great service. Car was right on time. It was clean. Driver picked up luggage and transported us to airport safely

If you are worried about how you plan on getting your swag to the airport safely and efficiently this service is for you. The vehicle is large enough to accommodate a family of 5, 5 hand carries, 5 large backpacks and 7 large suitcases. Driver is nice and helpful. Highly recommend.

From start to finish, Green and Cherry Tomato kept us informed on our arrival and departure transfers. They were very professional and efficient! I loved the folder and hotel correspondence the evening prior. Our driver, Mr. Hiro (?) , arrived promptly and drove us safely to Haneda Airport. I loved the way he drove through the hustle and bustle of Tokyo! Thank you, Mr. Hiro and Cherry Tomato! You ROCK!

Great door to door service. Driver was great! Picked up and dropped off on time. Would reserve again.

Communication in advance was great, the driver showed up right on time and was polite and knowledgeable. The ride was pleasant and we got to the airport in plenty of time for our flight.

Fantastic custmer service by contacting me before to confirm the pick up. Driver came to pick me up 15 minutes early in a clean and modern car. Highly recommend for a stress free transport to the airport.

Didn’t have a great experience with this company. Lost my money because they couldn’t accommodate 4 luggage’s and two ppl in a Sedan. I ended up calling a taxi which was a sedan, two luggage in trunk, one luggage in front seat and one in back seat with us. Made it work no complaints and very easy to deal with. Don’t recommend this company.

Terrible experience, do not recommend. Suggest having your hotel arrange taxi for you or use ride hail app. As soon as I found out my flight was delayed one hour, I contacted them immediately, at 8am the morning of. They refused to postpone pick up from 2:15pm to 3:15pm. I had to make other arrangements so that my child and I were not at the airport forever waiting for our flight (we were already getting there early for a 5:45pm flight). And the taxi company tells you what time they are picking you up within the 24 hr period so no room to cancel if the time doesn’t work for you. Now I’m sure I’ll have to jump through hoops to get a refund from Viator. I booked taxi service for a specific date, not time, so they should have been flexible. Not worth it when we all know airline schedules can change and the company is not willing to accommodate. And to add - the taxi arranged by the hotel was cheaper.

Prior to transfer day, the administrative team communicated on arrival timing. Driver arrived earlier than communicated time to prepare the car for us. Vehicle was nice, clean and comfortable. Our driver was courteous, helped us with luggage and have great driving skills. Great experience overall.

Prompt arrival & beautiful & clean vehicle with courteous chauffeur. Will use this service again if ever I need one in the near future.

We used a private driver for transportation from our hotel to the Tokyo airport. The driver was prompt and courteous.

Excellent customer service, polite, professional and clear communication at all times from operator - Cherry Tomato

Our driver arrived earlier than the stated time (at least 15 min since we were enjoying the last moments in Japan away from the hotel) -- the car was parked in front when we returned. He helped load up our luggage, took the toll road to Haneda, and we arrived with no issues. Van was comfortable on a humid day that had unpredictable rain at the end of June. Very efficient that we got from door to door.

Great Driver and very helpful . We would recommend this company to anyone who need airport transportation in Tokyo.

On time. Basic airport transfer. Smooth experience in a cab type car. Not much more to report. ————-

Cherry Tonato, the operator and the driver are very professional and replies to inquiries - even on Holidays (Jan1). The van and driver arrived 15 minutes earlier (call time waa 5:15am). The driver helped lpad all 11 luggages into the van without any complain. Will definitely use Cherry Tomato if in Japan.

The driver was professional and timely. The vehicle was ultra comfortable and clean. We arrived at the airport at a reasonable time.

Well worth the cost for the convenience and time saved. Took the stress out of our travel day home. 100% will be using again in the future when i return to Japan!

Arrived at 1am - driver waiting right in front of exit - spoke good English - smooth experience. Highly recommended.

Driver arrived on time, vehicle clean & tidy, Driver very smartly dressed, polite and helped with luggage

Received Text 2 days before to re-confirm booking followed by a fax to the hotel the next day giving details including time of pick-up. Driver arrived on time (in fact 10 mins early). Ride was extremely pleasant and we arrived at the airport without any issues. Although the driver did not speak English he knew enough to indicate where I should go inside the airport. I would recommend this service anytime as a single mature aged lady the booking took all the anxiety out of getting to the airport by monorail.