Other than the room this hotel has been horrible. My teen cannot use the gym because this hotel does not allow anyone under 18 into the gym, even when accompanied by a guardian which I have never heard of. On top of that the breakfast is just a scam thats how bad it was. I ordered pancakes that came out cold. Every pastry I ate was stale. I am not sure how this place received any Michelin keys, and such a high rating. I would also like to mention the gym staff who were just disrespectful compared to the other staff. Compared to the other hotel in Kyoto I stayed at this department was rough and definitely needs restructuring. I would never recommend this hotel for any families, and would barely recommend this to any of my friends because there are better hotels for the same price nearby. The location also is pretty poor, although it is in a nice area near the emperors palace, there is no shopping, but you are close to the train station which gives you access across the whole city, which is nice. I would also like to mention the noise it is extremely loud as I am writing this on my bed and I am hearing drums and singing outside my room at 8:00 pm which is just not acceptable. DO NOT RECOMMEND THIS HOTEL. And I can assure you there are much better places near here for similar prices.
The Capitol Hotel Tokyu
Address: 2 10 3 Nagata Chochiyoda-kuAvailability
Facilities
Reviews
This is, without a doubt, the best hotel I’ve stayed in. The service, the attention to detail, the restaurants at the hotel, the station underground, the staff. This is next level hospitality. Please try the Japanese breakfast at least once, it is incredible. The omakase it’s also ridiculously good. I had such an amazing time here. There’s also a shrine right next to the hotel that you can visit.
Enjoyed a relaxing stay at the Capitol Hotel Tokyu. The location is quiet but convenient with multi subway lines right below the hotel and restaurants nearby. There’s also an airport bus that connects directly to the hotel. My room was spacious with a proper dressing table and a really big tub for a good soak. Really appreciate the calm, minimalistic vibe and the helpful staff. I did use the gym a few times; while not a big gym, it had all that I needed for a good workout. I tried the Japanese breakfast on my last day and highly recommend it!
The Capitol Hotel Tokyu is a five-star luxury hotel in the heart of downtown Tokyo, blending modern Japanese design with serene luxury and top-tier service. It offers an exceptional stay for both leisure and business travelers. 👍
My partner and I have truly enjoyed our stay at The Capitol Hotel Tokyu. Having visited more than 35 five-star hotels, we can confidently say this has been the best and most memorable experience we’ve had. Unfortunately, we contracted severe food poisoning last night and also encountered a luggage weight issue late in the evening with no clear solution. With it being National Foundation Day and all post offices closed, the situation was extremely stressful as we were scheduled to fly that afternoon. Although we would normally handle everything ourselves to avoid inconveniencing hotel staff, Mr Shikamura, Mr Kim, and Miss Niruta were absolutely invaluable. Their assistance, care, and professionalism during such a difficult time meant more to us than we can express. From the bottom of our hearts, we sincerely thank them for helping us when we truly needed it. We also want to acknowledge and appreciate every member of staff who works tirelessly behind the scenes to ensure guests have a seamless and exceptional stay. Arigatou gozaimasu!
Upgrade Hotel
Monday through Friday 9 am to 7 pm EST
Reach us by phone
Reach us by email
