Bellustar Tokyo, A Pan Pacific Hotel

We stayed in this incredible $22K-per-night room(Penthouse sora)! The view was absolutely breathtaking — we could see almost all of Tokyo from the room. The entire space was beautifully designed with high-end Italian brand furniture from Alfrex, creating an incredibly sophisticated and elegant atmosphere. Staying in such a refined environment was truly an unforgettable experience. The hotel staff and butlers provided exceptional service with the highest level of professionalism, making our stay even more special. It was truly a remarkable experience.

Amazing stay for one week. Service impeccable. 10 out of 10. Location near Shinjuku station 10 min walk was perfect and central to all metro and JP lines. Rooms pristinely clean, spacious and amazing views. Bar on 45th floor great. There are cheaper options but you get what you pay for—and still reasonable price compared to other 5-stars in Tokyo. (Don’t stay in Shabuya if you aren’t prepared to deal with the insanely overwhelming crowds) Be aware that the Bellustar is near train tracks on one side and the somewhat seedy Kabukicho district on the other. The train wasn’t bad at all as you are so high up. Easy to avoid Kubukicho district enter and exit on Shinjuku side.

If I could give this hotel more than 5 stars, I absolutely would. This was honestly one of the best hotel experiences I've ever had. From the moment I arrived until the moment I left, every single staff member was incredibly warm, professional, and genuinely kind. Their hospitality wasn't just polite—it felt sincere. I was traveling alone with my young child, who is unable to walk, so every little bit of help made a huge difference. The staff consistently assisted with our luggage, helped us get to the airport bus, and made sure everything was taken care of so I could focus on my child. Their kindness and attention to detail made what could have been a stressful trip feel easy and enjoyable. One thing I especially loved was the complimentary drink bar in the lobby. Every time we passed through, whether we were coming back to the hotel, heading out, or even after we had already checked out, the staff would warmly offer us a complimentary drink. It was such a thoughtful touch that made us feel genuinely welcomed until the very last moment. The views from the hotel are absolutely stunning. Being on the upper floors, the scenery was breathtaking both during the day and at night. Breakfast was another highlight of our stay. Everything was delicious, especially the Eggs Benedict, which was one of the best I've had. The quality and variety of the breakfast exceeded my expectations. Because I was traveling alone with my child, I wasn't able to dine in the hotel's restaurants and only ordered room service, which was good but not the highlight of my stay. However, judging by the exceptional quality of everything else, I'm sure the restaurants are just as outstanding, and I would love to try them on my next visit. It is rare to find a hotel where every single person makes you feel so genuinely cared for. This hotel didn't just provide a place to stay—it gave me peace of mind during our trip. I truly can't thank the entire team enough. I will absolutely recommend this hotel to my friends and family, and the next time I visit Japan, I honestly wouldn't hesitate to stay here again.

We enjoyed our stay which kicked off our Japan trip. The view was incredible and room furnishings of high quality. The staff were all very polite and also recognised my Discovery status. We didn't find the room noisy except for the occasional siren. The hotel has a beautiful scent. The room amenities are very comprehensive. Finally worth mentioning - I did not realise until I arrived that there is a lounge available for all guests. It was great to enjoy a few free beers while admiring the view at the start of our evening. Many thanks