The Woodlands??? Resort, Curio Collection By Hilton

This place is lovely. The hotel was clean and orderly. The staff was beyond courteous rather then the event ladies that were setup in front of the conference area for the quincinerra... they were quite rude for no reason. The breakfast was amazing, Billy the chef made it worth the 80 dollars for 4 people. Christian the valet guy was literally running to get our car because of my broken leg. We will definitely be back!!

We loved almost everything from this hotel the pools were so much fun and the waves at the lazy river were just amazing!the only thing was a Staff was very rude to me and I asked about a golf cart to take us to the gym and he said they were charging as soon as we got to the gym we saw a family on a golf cart after he told us that it would be a while . We wanted to get breakfast but it was just overpriced and the lady gave us a dirty look after we told her we weren’t going to want anything. One staff member I absolutely loved because she was so nice to us was Valentina she was the one that helped us check out and was kind! Overall everything besides some staff members was great and we enjoyed this vacation very much!

My wife and I recently got married and chose this resort because we thought it would be a fun and memorable experience for us and our guests. We had more than 65 rooms accounted for in our room block, rented the pickleball courts, and hosted both our rehearsal dinner and welcome party here. We had a great weekend, which makes the way things ended even more disappointing. Our biggest issue came when we received the bill for our welcome party/rehearsal dinner approximately three weeks after the event. We had roughly 35 guests for the first two hours and 75 guests for the final three hours. The bill we received showed 711 total drinks.... Based on our attendance, that works out to an amount that we found extremely difficult to understand, especially considering our group included grandparents, older relatives, children, and others who were not drinking or drinking very little. It is an absurd number of drinks per guest. Grandma would have been crawling home. We repeatedly asked for an itemized receipt and tried to discuss the charges by phone and email with little luck. Despite those attempts, we did not receive an itemized receipt we were requesting until we received a 90-day demand for payment and we still had to request it after that. The lack of communication throughout this process has been incredibly frustrating. Including the deposits that they put towards this bill, the final cost ended up nearly $10,000 above the budget we had been given for the event. It is extremely upsetting to start our marriage dealing with a bill that is thousands of dollars beyond what we were led to expect, especially when the drink count itself has raised so many questions for us. They ignored our emails dodge our calls and only 90 days later when payment is demand did a manager finally reach out. Instead, what should have ended with us thanking the resort for an incredible wedding weekend has turned into one of the most stressful and disappointing parts of our entire wedding experience. We gave them every opportunity to communicate with us and help us understand how this happened. We never expected to be treated this way after bringing our wedding, our families, and so many of our guests to their property. They overcharge, under deliver and communicate only when money is due at the very last second. I truly hate having to write a review like this, but after everything we have experienced, I would strongly urge any couple considering hosting their wedding--or any event--here to RECONSIDER. What should have been the great ending to one of the best weekends of our lives has instead turned into an awful, frustrating, and unnecessarily drawn-out experience. The lack of communication, unanswered questions, and financial stress that followed have completely changed the way we look back on our experience with this resort. No newly married couple should have to spend the months after their wedding fighting for answers and dealing with something like this.

We stayed here for 4 year old son's birthday and it was great! We rented and cabana and it was well worth it. Erica took care of us and did an excellent job! Please ask for her if you stay here. Also check in was great both Jessica & Teddy were super helpful and nice!!