The Westin Galleria Houston

It was a nice stay. Rooms don’t have microwave but if you ask them they will send one to your room. Easy access to almost everything and right next door to the illusion museum. Definitely my go to stay!

Was there as an invited guest to a presentation dinner.First let me say, the food and service during the presentation was excellent!!!! The hotel parking was a 0!!!! When we arrived, we had to waitc10 minutes for a V¹21stalet person to come strolling out of the lobby. There were no signs as parking was very confusing so I Valet parked the car. To my shock, after being there for 3 1/2 hours, they wanted to charge us $34 as a 24 hour park!!!!! Absolutely outrageous! They ended up charging $28. No signs, 1 Valet person for a large, very busy Galleria hotel. So wrong. Definitely felt taken.

If every time I called a Westin and a Janaya answered… I’d book more. She was extremely pleasant. Traveling with a nursing baby and needed to confirm if my room had adequate storage for milk. She offered to store it with security. I also needed to check in early, she confirmed there were rooms available before 3:00. Excellent customer service.

The room was very nice, except the bed mattress needs an update. No microwave in my room, you have to use the shared one in the lobby. Very inconvenient for a 4 star hotel. Free parking available and they do provide valet parking too. Shower was great and water pressure. If you're looking to spend time shopping at the Galleria then you'll love it.