Hyatt Regency Frisco-dallas

We’ve stayed at this hotel twice now and had an amazing experience both times! It’s super clean, ample parking, connected to a mall and everyone working there is so friendly! The best part is the bar/restaurant though! Great food and even better drinks! Makes sure that Smiley is working though, he’s super funny, friendly, and makes THE BEST drinks. 10/10 would stay here again!

Room is nice. It’s what you’d expect from a HR property. The front desk rep was nice and helpful. The issue I’d echo is the breakfast. Being a globalist, this is by far the most underwhelming offering for breakfast I’ve experienced. It’s a subpar buffet that is equivalent to places like Hampton Inn or Hyatt Place. Heads up, it’s $25 an adult and $15 for children. The morning service was below average as well. The waitress continuously took plates from our table that weren’t even done. For the most part, I’d recommend for cleanliness and location.

My experience at the Hyatt in Frisco was nice, but it could have been better . How so? Well for 200 plus a night on the 16th floor the breakfast buffet and the service could have been 5 star but it wasn’t and staying at a hotel, one like the Hyatt and in Frisco it was not. Let me reshare the experience from the beginning - let’s take it from there and then I’ll address breakfast. Check in was great - quick fast and pleasant and the beds slept amazing not a sound you could hear outside of our.rooms. The swimming pool was very relaxing and a great scenic view! Being connected to the Mall is a girls dream! lol shopping and stores oh my!! The bar was a touch to the night! A snack before bed. But to rise for breakfast and have the worst experience was not good. We sit down for the “buffet” get our waters and orders our drinks and order the omelet and the waffle from our waiter - mind you it hasn’t got crowded yet- it took 30 minutes for my sister to get her waffle and omelet but mind never came- I was told that the PO system went out and it canceled my order but how is that? I never got my drink as well. I did talk with the manager and shared my experience and also made a few suggestions because I wasn’t the only one who had the same experiences. 1. Make sure staff is trained and capable of serving the customer. 2. Hire enough staff to make sure things flow well. 3. Don’t let food sit under the light too long I saw food sitting for more than. 10 minutes Outside of the breakfast experience I enjoyed my time spent but when you’re paying over $200 for a room - make sure the breakfast creates an atmosphere to want to come back.

The hotel was amazing as well as the staff. Its very clean with plenty of parking. The location is great and the veiws from my room were incredible. The room was cleaned every day. The rooms are also very quiet. I couldn't hear people in the next rooms or anyone running up and down hallways. There is a 24 hour fitness center and a pool as well. I thoroughly enjoyed my stay here and would absolutely recommend.