Comfort Suites North Padre Island

The worst Holiday Inn Express that I have ever stayed in. Room 207. First I went there 9/26/2026 with my grandchildren 3 and 4 yrs old and daughter. First of all it’s run down, stinks like mold and dirty. We drove 5hrs but since I had already been charged for the room we stayed. Later that night we went to Dinner and it was late when we came back but could not get in the room because we were locked out. The dead bolt had some how block the door from the inside. All of our belonging were inside .. the kids were restless and crying ready for bed. When looked at the door there were markings and scratches so I could tell had happened before. I went to the lobby but had to wait a while before someone appeared. I told him what happened he came up to the room and tried to see if he could get door open but he could not then said he was going to contact the maintenance but it could take a while because they are not on site..It was late and we are going to have to wait for someone to possibly come in few hours..It will be morning by then. The guy from the front desk was NO HELP!!! .I put the kids back in the car with their mom and I got what ever I could to help maneuver the dead bolt to get the door open..After several several tries…I was able to open the door…I was so upset and tired we just got the kids in the bed and checked out the next day …so fast forward a month later ..A few days later I noticed I had three charges on my card… one for $ 200.00 and another for 250.00 ..I called to see what’s going on and they claimed that they only charged me once… so they were no help …I called my bank to dispute the charges…the back refunded the money pending investigation….as of today the bank closed the case because there was not a duplicated charge.. The bank told me to call the Hotel about the charges..so come to find out a month later 10/22/2026 the hotel put a 250.00 charge/fine for smoking. I do not smoke nor would I smoke in a hotel room or any space with small children!!!! I tried to speak with the front desk and the hotel manager, and they hung up in my face and wouldn’t speak to me about the issue or provide evidence other than the person who investigated after checking out smelled “weed”..WTH!!!!!.. I have contacted corporate to open a an investigation and I’m waiting to hear back.. There is something going on at this hotel and I believe they are trying to scam people out of their money. This hotel needs to be investigated for FRAUD!!!

My family and I were pleased. We wanted something on the beach to not get our vehicle full of sand after being on the beach. The walk to the beach like was like 2-4 minutes the most. You walk across the parking lot through the Wyndham. The staff is why I gave it a higher rating; everyone was super friendly! The king bed was great, the pullout couch was decent for children, honestly I'm sure I would not be happy if I slept on that. You have to walk up to front desk for extra towels and the bedsheets (visibly torn, but smelled clean lol) , no extra pillows for the pullout couch (not even if you request them). Lucky we were on the first floor. There is only one elevator so checking out on Sunday can be nuts if you're not on the first floor. The water pressure sucked for someone with long thick hair. It was super light, no pressure at all. The breakfast I loved for being free!! All of my family loved the pool. Honestly if you're expecting something fancy or 100% updated, this is not the place for you. But if you want something close to the beach, cheaper than everything else near by, are okay with the flaws, literally just looking for a place to sleep, then this is the place for you 😃

First time staying at this hotel and mixed reviews. The night front desk person was very professional and informative. Gave us blankets and extra pillows for the pull out. Informed us of all the amenities and also told us that parking was extra. Not expensive (10/ night) but I dont remember seeing that before I booked. The room itself and the actual whole hotel needs an upgrade. Room smells of mold? Musty. Maybe because close to the water. But paint chipping, floors are cracked and you can hear everyone running around. But the bed was comfy, ac worked very well, tv had lots of options, and the water worked well. Morning staff was friendly and kept up with busy morning food. But the food wasn't great. No juice machine, the pancakes didn't seem cooked all the way, but it was free. The location isn't bad very close to the beach and convenience stores. Not direct beach access but close. Maps is confusing though. Took us to the alley behind the motels right next to the holiday inn. But overall not the worst experience in a hotel

Our stay was fantastic from start to finish. Jesse made the reservation process effortless and treated us with genuine warmth and professionalism — we felt welcomed right away. Upon arrival, Danny continued that same level of hospitality, always greeting us with a smile and making sure we had everything we needed. The housekeeping staff was incredibly kind, and breakfast quickly became a family favorite. The hotel’s location is unbeatable; the beach is literally just across the street. Parking does come with a fee unless you have handicap plates, but aside from that, our experience was wonderful. We’re already looking forward to our next vacation.