Private Arrival Transfer: From Ben Gurion Airport To Tel Aviv City Center

We were greeted promptly as we exited security control, personally walked to our driver and given top-notch service. If you need a ride from the airport, this is the best way to go! Best foreign pick-up experience and we’ve travelled extensively.

It was Shabbat and after midnight. Our driver kept us safe and delivered right to the correct address. After a 16 hour journey with brains like jello, we were vulnerable so our driver was our knight in shining armor and kept us from straying. We are so so so grateful. Thank you!

Arriving in Tel Aviv, on the Sabbath, made this the perfect option. We were met by a Transfer Agent as we exited the baggage hall, escorted and transferred to the car, dropped of at the hotel. So easy on the Sabbath, which I've learned could be challenging; no public transportation, higher taxi rates, and possibly higher as we only speak English. Thank you Viator for this effortless option.

No driver showed up even though I confirmed twice....now waiting for $96 refund from viator / bein harm ltd...will I get it?....ill let you know....

It was super easy and perfect. The driver was very friendly and was already waiting for me at the airport upon my arrival. Everything went just fine!

They took our money and did not pick us up. We tried to call and they did not answer the phone. We had to spend 200 shekels for another ride after paying them for nothing. That is wrong.

I booked passage at $25.00 per person. We were supposed to be picked up at the airport at11:00am. They did not show up to pick up our group of 16. We finally called and they sent a guy who said he could take two of the 16. They offered no apology or explanation. There was no refund or any effort to make the situation rectified.Finally after several hours some were put in Taxis to be taken from the airport to the hotel in Tel Aviv. I strongly advise you to not to use this horrible rip off excuse of transfer service.

<p>Hotel pickup process was smooth, and the driver was very professional.</p>

<p>Great Service. Everything went perfectly, despite my flight being late.</p>

<p>No problems at all with this transfer - great service</p>

<p>They were waiting for me, they were very nice and friendly, They even explain some of their customs.</p>

<p>My driver was VERY late and had the nerve to tell me he had been outside for 20 minutes. a lie by the way</p> <p>Bein Harim had my flight info arrival details and they confirmed via email that my driver would be in the Arrivals area of Ben Gurion with a sign with my name on it. </p> <p>My plane landed at 4:30am 15 minutes early and I was through Customs/Immigration within minutes. I walked out into the Arrivals area of the terminal before 5am and found that my driver was not there. I had checked every person with a sign and no one had my name. I even went outside where some taxis and cars were waiting and my driver was not there either. I finally called Bein Harim and they didn't know where the driver was. </p> <p>Long story short, the driver a young Israeli man FINALLY came around 1 hour after my scheduled arrival time. He didn't have a sign with my name, but somehow, he figured out I was his pick up maybe because I was the only one left on my flight still standing there and not looking local. He did say my name, so I followed him out to the waiting 'van', which by the way was not very clean looking on the outside or inside. Oh, and he had the nerve to tell me he'd been waiting outside for 20 minutes. That was a lie as I had checked inside and outside the arrivals terminal and he was not there.</p> <p>The good thing was it was only a 20 minute drive to my hotel in Tel Aviv, as there was no traffic at 6am. </p> <p>Given that I did not want to start my first visit to the Middle East on a bad note, I still gave the driver a tip. He didn't say 'thank you', nor did he get his late and lying butt out to open the door for me. </p> <p>Instead of wasting time waiting for their driver, I recommend taking a cab/taxi and just make sure they have the meter on.</p>

<p>The cab driver was very helpful. He even rang the apartment owner for us, as we couldn't figure out how to get into the building in Yafo!.</p>

<p>Waiting outside baggage pickup with our name on sign! On time, professional,and helpful driver.</p>

<p>Very nice driver and on time. waited for us at 3:00 am as our flight came in late night</p>

<p>I have been stood up twice before--Athens and Berlin so I was not sure about trying the airport pickup in Israel, but my driver was there and took me to the hotel just fine.</p>

<p>Due to long line ups at passport control I was quite delayed exiting the baggage area - nevertheless the friendly driver had waited without complaints.</p>

<p>We were very happy with our pick up from the airport. A very nice driver was waiting for us with a sign. The cab was small but fit our luggage as well as the 4 of us and she got us right to our hotel in good time.</p>

<p>We had no problems with the taxi transfer. Our family of 5 arrived about 1 hour early from Chicago and they were there waiting at the gate for us!!! Absolutely no problems, and would use again if we came back.</p>

<p>Our plane was delayed, but our driver waited patiently, and gave us a good drive into Tel Aviv</p>

<p>Very courteous and punctual service. I highly recommend the taxi driver who picked us up from the airport and brought us to the hotel.</p>

<p>Excellent service, and an easy way to begin a trip in this fascinating and fabulous country.</p>

<p>The trip from the airport to the hotel was made so interesting by the woman (sorry I can't remember her name at this time) who drove us to our hotel. She was informative and so welcoming. What a pleasant beginning to our trip.</p>

<p>The driver was on time but quite rude and rushed our group of 6 ladies thru the airport. His vehicle was clean and he took us directly to our hotel but made a point several times that we should be quick so he can get back to the airport for his next pick up. The rate was 125 shekels more than if we had sourced our own taxi at the airport of which there were many at the airport. All in all felt ripped off by the experience</p>

<p>Many thanks Viator! Our driver was waiting at arrivals with my name on a sign. He was a lovely fellow and was very informative on our drive to our airport. Well done</p>

<p>I am sorry to inform that there was nobody to meet at the Arrivals Hall by the Steimatsky book store Saturday October 12 morning 01:15 -01:30. We succeeded to make somebody of the regular taxi service to make a phone call to Bein Harim and they advised to go to 2nd floor to find a Harim limousine but there were nobody. Instead a van of Tal Limousine transferred us (7 pax) but they did not accept VIATOR pre-paid voucher. I request the pre-paid voucher to be reimbursed to my credit card account.</p>

<p>I recommend, without hesitation, this transfer. If you arrive into Ben Gurion, or any other<br/> world airport, it is great to know that you will arrive at your destination in a timely manner, <br/> rather than sit at the airport, possibly for hours, especially during the busy Yom Kippur<br/> time of the year. Do the right thing, and make it more convenient for your trip to Israel.</p>

<p>We landed on a Friday (bad) and after hunting our driver for over an hour, our horrible trip began. He was extremely obnoxious and rude and literally screamed at us all the way to the hotel. His biggest complaint, I think, was that he had waited an hour on a religious day for us. There was more than our 747 unloading and the baggage area was a mess. Apparently he had never met people coming in at that time of the day, plus disgorging over 400 passengers and luggage. It was the most unpleasant arrival I have ever experienced and I have used Viator previously with no complaint.</p>

<p>The taxi driver was late. He didn't drop us very close to our hotel. We had to cross a busy road. He also took advantage of our inexperience as far as the tip was concerned. We booked a taxi ourselves for the return journey and IT WAS HALF THE PRICE. Never again.</p>

<p>Do not use this service, waited an hour for driver to show up, then he told us he did not know where the pick up area was, then he tried to get us to book trips with him, then he wanted us to give him a tip, </p>

<p>My only complaint is I walked around for about 45 minutes looking for my driver. The person in the bookstore where I was suppose to meet the driver was very rude and not helpful at all. The cab drivers outside were of no help either. When I finally found the information desk the lady was very nice and called my driver to find out where he was. In a matter of minutes after she called, he was there. The driver was very friendly and curtious.</p>

<p>Though the driver was freindly enough, I paid a lot of money to be met there on time. I was in a new country and was told someone would meet me there with my name on a sign to let me know who to go with to my hotel which was a half hour away. I had to call the Viator service twice from my cell phone ~ long distance and incurred expensive roaming fees in order to make sure I was going to be picked up ~ It felt as if they forgot me ~ that kind of service should have come much cheaper! I dont feel it was worth the money I paid for it!! I would not use this service again.</p>

<p>En realidad no debería calificar este punto, pues no se dio el traslado. Cuando llegué al aeropuerto no vi a ningún representante del operador con un cartel con mi nombre, como se suponía según el anuncio.<br/> No tenía un teléfono internacional ni dinero del país para llamar al operador. entonces, como viajero frecuente que soy, solucioné el problema por otros medios.<br/> Cuando días después solicité el reintegro del dinero el operador alegó una y otra cosa para no pagarlo. Pero Viator, como empresa seria que es, entendió que mis explicaciones tenían sentido y aceptó hacerme el reintegro. Bien por Viator, mal por el operador</p>