We have used this hotel several times. It is the best of the hotels we've tried in Taipei. It's location is very convenient for us and there are many restaurants nearby. The room is spacious based on the rate we have paid.
Fx Hotel Taipei Nanjing East Road Branch
Address: No. 131, Sec. 3, Nanjing E. Rd.Availability
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Facilities
Reviews
Most things about this hotel is decent or good, but WHY would there be a giant cockroach inside my room??? The door and window was initially closed too. This is a pretty serious issue and somethings should be done about this.
I had water under my bed. The floor had extensive bubbling up of the laminate floor due to water damage. The sofa was clearly in need of replacement. The mattress was fine, the room was sufficiently clean. Breakfast was so-so. Staff is friendly and helpful. Location is great. Easy and short walk to Nanjing Fuxing MRT station
Room wise neat and clean Service wise many need to improve, like provide iron facilities , check in process smoother Surrounding only having fat foods restaurant at night Breakfast have more choices around Yet near to train for easy transit
I booked triple room type and stay for 5 night in total. Honestly, location is superb with walking distance to MRT and bus station. Room is quite spacious with 3 beds, bidet, separate toilet and bathtub. You wont get any amenities with their sustainable policy which make you PAY for the amenities (yes pay, not ask for free in front desk/room services like other 4-stared hotel). It's interior feels old and several places in room kind of dirty (crumble at our sofa when check-in). Breakfast was the same during all my stays. However, their service was the worst part. To be honest I do expect more friendly and welcoming staff since they are mostly still young. But what I get is a unfriendly staff with answering people with side eye and not a single smile. Starting from check-in until check-out not really a good experience. My family dropped a glass accidentally (transparent glass), we reported it to reception when check-out. Before check out, we have tidied up a bit and put small money to the cleaners for helping. After reporting to reception, the staff immediately saying we need to pay (okay fair) but telling us "Maybe you need to pay XXX" (numbers that doesnt make sense which i know that glass is not that expensive). We ask for invoice/receipt for the charge if we pay that amount but later on she said will check again. Then change it to lower number that I already left beforehand at my room. We told them this and she immidiately said "okay that's enough". Saying MAYBE to amount i need to pay 🤷♀️ i dont know, as far as i know, hotels have their own regulation for things not ambigous policy depends on their reception. It's a service business afterall
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