Great service and excellent staff.
About Activity
What's Included
Includes
- Private transportation
- Bottled water
- All Fees and Taxes
- Air-conditioned vehicle
Excludes
Departure & Return
Departure Point
- Traveler pick up offered
Itinerary
If you have any concerns prior to pickup, you can call or email our team who will be happy to assist you 24/7.
You will receive an automated SMS 30 minutes prior to your pickup with chauffeur and vehicle details along with a GPS link to track the vehicle.
You will be met by a professional, courteous, and well-presented chauffeur who will assist you with your luggage and open your door.
There will be a bottle of water ready for each passenger to enjoy whilst travelling in style and comfort to your destination.
Upon drop off, your chauffeur will open your door and assist you with your luggage.
You will receive a final SMS thanking you for travelling with Hughes and an option to leave feedback for your journey.
Language Offered
Additional Info
Cancellation Policy
Reviews
The open communication was vital for me. He was extremely helpful and very knowledgeable and friendly.
The driver was rude from the beginning. He told me to call him when we were ready, and he was not at the arrivals when we were there. He then said that the luggage was an issue. I had been clear with Hughes via Viator messaging and emails about our needs, number of people, and amount of luggage for each of our 8 scheduled transfers. I was told by the driver that our luggage exceeded what they could carry even though it all fit in the SUV. I called Hughes to fix the remaining 7 transfers. It was not done. I called again the next day and I was told that no record of my call existed. I was told call Viator to fix the transfers. I called Viator and the coordinated with Hughes to adjust the vehicles and add trailers. They told me Hughes would send me links to pay for the trailers. I called today since I never received the links. Hughes said that they sent the charges to Viator and to wait for them to process. I called Viator 6 hours later and they talked to Margie at Hughes who said I would receive the links in 8 minutes. 2.5 hours later no links. I called Viator and they called Hughes and they said they could not do anything. I just called Hughes and not only did not get a resolution, but I was hung up on while on hold.
Always an excellent service with Hughes. Cars are consistently clean, reliable, on time and drivers are always very nice. Would not travel for work any other way.
This guy was so AMAZING!!! Please assign him to us when we leave and return!!! We will be leaving to go to Melbourne on Wednesday then back on Saturday
Great experience and start to our holiday. Smooth driver in a comfortable Audi
Hughes chauffeur Tony picked me up at the Sydney airport and patiently waited while I filed my lost luggage claim. His vehicle was immaculate and his kindness was beyond description! After a 17-hour flight, it was so nice to be received with such a professional!
So great to have a car waiting after a long flight. Our driver waited despite the delay with the flight. Great communication through the App. Highly recommend!
Highly recommend, on time, chauffeur was extremely pleasant & courteous. You couldn’t fault the car, spotless & a pleasure to be in. I will use Hughes Chauffeur Service Sydney in future. I would book directly with Hughes Chauffeur Service.
Great pick up experience. Thank you!
Friendly, punctual, courteous, very helpful, smooth driver, found him easily at the airport, good communicator
Driver was very professional the car was clean and he was on time and got us where we needed to go on time
Our flights were cancelled late on Friday afternoon and we were diverted to Sydney where we didn’t have our car. We booked with Hughes on the Friday evening for a flight arriving early on Saturday morning, so extremely short notice. The whole process was seamless, we landed and there were messages on my phone with clear instructions on where to meet our driver. The driver was extremely professional and friendly. The car was immaculate. We were able to relax as we were driven home after the stress of our cancelled flights the day before. We have no hesitation in highly recommending Hughes based on our experience.
Timely professional gentleman. Had literally no problems whatsoever. Highly recommended and will be using again soon
Great ride in a comfortable car! Made it early to airport to catch international flight back to United States.
Excellent, polite and efficient driver, who is standing there alone, in an empty terminal when we finally arrive two hours late due to a cyclone! Stuck with it!
On time, helped with luggage and the car was immaculate. I would recommend this company. Good communication confirming pickup time
After having a terrible pickup from the airport we decided to give them a second chance and have them pick us up from our hotel for departure since it was already scheduled. This was so much better because of one thing…I called to reconfirm the day before…they had several details wrong but I was able to get them corrected and the driver was early and it was just a wonderful transfer to the airport. He had forgotten about one of our bags as had we when he drove off, but he came right back around immediately and dropped it off. You just are going to need to be clear, reconfirm and make sure you got everything! They did a good job this time and I have learned to make sure to reconfirm everything and focus more on what they do or don’t do.
Driver was early. Driver was professionally dressed and mannered. Vehicle was spotless. Couple (2 riders). Felt like A-rated passengers in this transport from hotel to airport, at a reasonable rate. Highly recommend.
Some of there cars are considered luxury are older Toyota/lexus type vehicles that are equivalent to Camary. Made it known that there would be three people going to the Airport with flight number provided that would indicate that we would be flying international. In addition, the same company picked us up from the airport. This time we were able to smash into the car luckily, so we would not be late waiting on an appropriate vehicle. Driver drove an average of 15-20km over the speed limit 90% of the drive. Cursed a street worker for doing his job (street closed for new years). Changed lane cutting off several people on the road with some noticeable in their anger at the driver. After two poor experiences I would not recommend this service in the future for anyone.
Highly recommended! Easy to book online, driver was early, car was immaculate, trip was smooth. Especially important - the driver, Rita - was courteous and a delightful personality!
Don't use Hughes Private Car services if you require disability assistance. Booked a trip of a life for myself & elderly mother who has a for arm walker. We had 2 normal sized suitcases & 2 carry -ons Business Class domestic Airport from Maroochydore to Sydney. Origional flight VA487 got changed at the last minute to Business Class VA484. Advised to put mobile ph on flight mode by Virgin Crew. Paid $164 by direct debit for Transfer to Four Seasons Hotel The Rocks Sydney close to Circular Quay. As Mum & I are disability assisted we were first on the flight from Maroochydore & last off at Sydney Domestic. As very unfamiliar to Sydney domestic Airport advised works going on at Terminal 2. Mobility assisted buggy took us to Terminal 2 as we were last off & struggled to collect Mum's for-arm walker along with suitcases. Contacted Hughes approximately 2 days prior to departure on 03/11/2025 to confirm booking & spoke with Clio in the office & advised all good Robyn. Your transfer has been confirmed. Finally when we got out of the luggage collection & now waiting for our transfer Hughes Private Car service to collect us & take us to Four Seasons Hotel. Was not aware that my Flight number from Virgin had been changed & had only just taken my mobile off flight mode when a message had come through to say please call us regarding your transfer. Confirmation No: 8306630. Due to no fault of our own & because our Virgin Australia BC flight number had been changed at the last minute. The driver thought as i didn't respond to his ph call had i known that- we wern't coming. We were inside the domestic airport making our way through to the designated area. To my mothers elderly upset & mine the driver had left us stranded & the money paid. No refund either. Another $84.00 later got a cab from Sydney Domestic Airport to The Four Seasons Hotel The Rocks Circular Quay for which we were very grateful. Extreemly disappointed that this service had let us down & our Travel Agent flight centre Nambour has been informed of this & advised we do not wish to use Hughes private car service again if travelling to Sydney for Holiday. It has been a learning experience for my Elderly Mother & myself to be treated in this way. Extreemly disappointed.
Our driver was friendly, professional and prompt and car was very clean. Will use again and highly recommend.
Driver was very professional. Vehicle super nice. Trip to airport was on time and we were dropped off at the door to check in. Great job!
Showed up on time and assisted with luggage. Very efficient service. Website can be hard to use on Viator.
Following our great experience with Hughes on the Gold Coast for her 70th birthday celebrations in September (airport transfer to Seaworld Resort for 2 of our family group and a driver to and from Seaworld to Australian Outback Spectacular for 4 others), we decided to use Hughes services again for our 10-night trip to Sydney for our 50th wedding anniversary in November . She'd been so impressed with the space and comfort of the luxury Mercedes van for 4 that she wanted them for each of our 3 Sydney trips ie Sydney airport to Manly (where we had our honeymoon in 1975), Manly to Quay West Suites at Circular Quay and Quay West to the airport. Once again, the booking process was effortless, the drivers were punctual, efficient and temperate in their driving and the vehicles were immaculate. The pick-up at the airport was very relaxed - the driver was waiting for us at the baggage section, our bags were almost the first to appear and we were whisked out to the van which was parked only metres from the baggage area. The best arrival we've ever had at Sydney airport. Yeah, I know that Hughes had nothing to do with the bags coming off so quickly (Virgin Business efficiency) but it all added to the experience. During the trip, we came to the conclusion that we'll use Hughes wherever practical in the future. A frightening taxi ride from Aria restaurant to Quay West with a maniac driver cemented that decision.
Arrived on time. Driver was very professional. Comfortable ride. Simply the best way to get the airport. Would order again.
Excellent service. Professional and friendly driver, beautiful and clean car, comfortable ride. Absolutely reccomended
Canceled at the last minute. Tried to call the number and they had no record of my reservation. Only replied via email.
Professional car service, very clean and drivers were early. Luxury cars are top of the line. Made the transportation very easy with directions where to meet.
Easy booking and clear updates. Driver on time, car clean and comfy, smooth ride, stress-free trip. Trip was at 2am in the morning 40km away from the airport. Would recommend for anyone looking to book a private ride to the airport.
I have used Hughes airport chauffeur several times, most recently to take me to and from Sydney airport. As previously, everything went seamlessly. Hughes provides a reliable, relaxed and safe way for me to arrive at the airport and return home. I have appreciated their service so much, I booked them for my son and his family, who live in outer Sydney and they were also impressed.
Absolutely 5 star service. Professional, prompt, knowledgeable and friendly. The car was luxurious also.. very comfortable
Very professional service. Overall, I was very happy and would not hesitate to use this company again in the future.
Cleo was very helpful and helped tailor my request to make my proposal one to remember. Noor was a pleasant driver and very friendly. Fair prices and great service.
Outstanding as always! I used Hughes 8 or so times throughout May for business and it never fails. Love this service. Will always recommend to colleagues and friends.
We used Hughes Chauffeurs to and from Sydney Airport. The service was wonderful! Excellent drivers, on time, very professional. We will definitely book again and recommend to others.
Excellent service. Driver (Salman) was right on time and helped us from the house to to his vehicle with our luggage in the pouring rain, put it all the boot and took it out for us at the airport. Vehicle was great and fit for purpose (2 large suitcases and 2 packpacks). Definitely would use again.
Great service from this company. Junaid was my driver, car was immaculate and he was on time and very courteous. I would definitely recommend.
A very reliable,professional, executive service which added to our wonderful holiday experience in Sydney. Immaculately clean vehicles with smart chauffeurs. Excellent service. Thank you.
very comfortable transportation. Driver was dressed verey professionally and greated us by our name.
Outstanding service and very professional. We will book again and again. Driver was absolutely the best and very helpful.
Fantastic experience in Sydney with Hughes. Everything worked well re timings etc. Mohamad was very friendly and professional. We were going to Kingsford-Smith Smith to catch a flight and the communications from Hughes the day before and Mohamad on the morning were very much appreciated. The car was immaculate and comfortable. Wouldn’t hesitate to use again and highly recommend.
Many thanks to Andrew for transporting our family of six from Sydney Airport last night. Perfect timing, immaculate vehicle, superb driver. Andrew is friendly and professional. Highly recommended.
Fantastic service we have used multiple times to and from the airport and will use again and again! Their drivers and cars are always exceptional!
The chauffer was very friendly and prompt, and provided a stress-free journey to the airport. We really appreciated this ahead of our long journey. Thank you!
Good airport transfer from Sydney CBD Hotel to Airport On time pickup and dropoff with the vehicle reserved
My experience was frightening. Vehicle sent was too small for 3 passengers&luggage.Driver asked me to pay taxi & the company Will reimburse me.
I had the pleasure of booking a Hughes chauffeur transfer from my home address to the SYD Airport. The driver arrived 15min early and was standing by my apartment ready to open the door and offered to take my bags. The driver was dressed immaculately in a dark navy suit. The car was very clean and had multiple bottles of water in the back seat. Always a pleasure booking with Hughes - Highly professional, punctual and dependable.
Adjusted time, no problem. On time, great ride. Handled luggage well. Xxxxxxxxxxxxx xxcxxx. C. Xxxz. Xxxxxx. C xx. Cfdddfcx cxxxxxxxxxxcxcd
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