Shangri-la Sydney

We had an amazing stay at Shangri-La Sydney for our 25th wedding anniversary and were genuinely impressed by the level of service and luxury throughout our stay. The Horizon Club was a real highlight — stunning views, excellent food and truly attentive service. Breakfast was exceptional, especially the omelette, which was honestly one of the best I have had anywhere despite travelling extensively throughout Asia. Housekeeping was also outstanding. Our room was beautifully serviced in the morning and then attended to again later with evening turndown service, which gave the whole stay a true five-star luxury feeling. What stood out most was the consistency of the service. The staff made us feel welcome, valued and well looked after from start to finish. The hotel may have a more classic style than some newer Sydney hotels, but the overall experience felt genuinely luxurious, comfortable and special. We left extremely happy and would definitely stay again.

Our third visit to Sydney and the Shangri-la Hotel. It never disappoints. A beautiful hotel with flawless service and attention to details. Our lovely room overlooked the harbor and the Opera House. Stunning, especially at night. The restaurants and bar are top notch and the views at night are amazing. We were there celebrating our anniversary and the hotel sent champagne and strawberries to enhance the occasion. Much appreciated and greatly enjoyed.

I stayed at the Shangri-La for my 40th birthday, and all I can say is that it was possibly my favourite hotel I've ever stayed in. Everything was exceptional, from the beautiful room to the restaurant and the outstanding staff. Every little detail was thoughtfully taken care of, making the experience feel truly special. The staff went above and beyond to make my birthday memorable, and their genuine hospitality made all the difference. I couldn't have asked for a better place to celebrate such a milestone. I highly recommend the Shangri-La and can't wait to return.

We had a wonderful stay at the Shangri-La Sydney and would absolutely stay here again. From the moment we arrived, the service was exceptional—every staff member we encountered was friendly, professional, and eager to help. Our room was spotless, comfortable, and well-appointed, making it easy to relax after a day of exploring the city. The bed was incredibly comfortable, and the attention to detail throughout the hotel was impressive. The location is hard to beat. It's within easy walking distance of The Rocks, Circular Quay, the Sydney Opera House, and many excellent restaurants and attractions. The views are spectacular and make the experience even more memorable. Overall, the Shangri-La Sydney exceeded our expectations with its outstanding service, comfortable accommodations, and unbeatable location. We highly recommend it and look forward to returning on our next trip to Sydney.