We stayed at the Capella for our anniversary and it was exceptional. The service was perfect and personalised at every turn. We were very fortunate to be upgraded to a suite (thank you Capella team!) and it was beyond lovely, with every detail executed perfectly. From cocktails at the bar (top notch and so fun) to the pool, spa, sauna facilities - they have really nailed it at this hotel. I had a massage and facial at the spa, which was heaven. We also received some lovely gifts and the whole experience made us feel special and truly valued as guests. If you're looking for a true hotel experience, and if you love quiet luxury, this is the place to book.
Capella Sydney
Address: 24 Loftus StreetAvailability
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Facilities
Reviews
I had the most incredible experience at the Capella Sydney Spa. From the moment I arrived, the atmosphere was peaceful, luxurious, and so relaxing. Gigi gave me a 90-minute massage, and it was honestly one of the best massages I’ve ever had. Her technique was exceptional, with the perfect balance of pressure and relaxation. I left feeling completely refreshed, rejuvenated, and stress-free. If you’re looking for a truly world-class spa experience, I highly recommend the Capella Sydney Spa, especially Gigi. I’ll definitely be back. Thank you for such an amazing experience!
Without a doubt, this was the best hotel experience I’ve ever had. From the moment we arrived, every member of the team made us feel genuinely welcome. The service was warm, attentive, and effortless throughout our stay. The room was absolutely stunning, with incredible attention to every little detail. Everything felt carefully considered, creating a truly luxurious and relaxing experience. The dining experience was exceptional, with outstanding food and impeccable service: from cocktails at McRae, to the fantastic dinner at Brasserie, and the delicious breakfast the following morning. Thank you to the entire team for making our stay so memorable.
We had an exceptional stay at the Capella Sydney. From the moment we arrived, the service was outstanding and the hotel itself was absolutely beautiful. The facilities, attention to detail, and overall atmosphere made our visit truly memorable. A special thank you to Piya, who was incredible throughout our stay. She went above and beyond in helping to organize our trip and took the time to ensure every detail was taken care of. Her warmth, professionalism, and genuine care made our experience feel truly special. We would highly recommend Capella Sydney and look forward to returning in the future.
My partner and I recently enjoyed a two night stay at Capella Sydney, and it’s safe to say it exceeded every expectation we had. From the moment we arrived, the service was exceptional, genuinely warm, attentive without being intrusive, and delivered with a level of professionalism that’s becoming increasingly rare. Every staff member we encountered carried themselves with quiet confidence and pride in what they do, and it showed in the small details like remembering our names, anticipating needs before we even voiced them, and always making us feel completely looked after. What really set this stay apart, though, was the thoughtfulness. As parents on our first trip away from our sons, it meant a lot to feel that acknowledged. The team went out of their way to provide a beautiful, unexpected gift for us to take home to them. It wasn’t just a gesture it felt personal and considered, and it genuinely meant a lot to us. The hotel itself is stunning, but it’s the people and the care they show that make it special. Capella Sydney has mastered that balance of luxury and warmth, where everything feels refined yet still deeply human. We left feeling relaxed, valued, and already planning our return. A truly five star experience in every sense
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