Apx World Square

Do not book a stay here... I had cockroaches throughout the apartment and the bathroom ceiling was black with mould. I had to stay 1 night before another apartment became available . I complained and was told that the mould issue had been resolved but it was still there when I saw another family checking In later that day. When I asked for a refund for that night I was told that they couldn't as I'd paid thru booking.com. When I contacted booking.com they said to approach APX directly to get a refund. Such a shambles with no one taking responsibility for a room that should never be sold to people. 0 stars but no option for that. APX have since contacted and refused any refund because I chose to stay in the room ( I had no choice because they wouldnt move me to another room) Absolute thieves and disgraceful business

We often visit Sydney for shows and visits. We have stayed at some very well appointed hotels. HOWEVER. APX World Square take the prize for the worst hotel experience ever. Why Bookings . com associates with this second rate “ hotel is beyond me. 1/. The reception experience was a disgrace. 2:. On arrival to the room we found dust on every surface. 3/. Then the bathroom!! The lid of the toilet cistern was broken and taped, at an odd, dangerous angle, to the cistern. See photo. The tap over the sink was missing the insert resulting in water splashing over the sink and floor and anyone standing in front of the sink. The bathroom floor had not been introduced to a mop for some time. We are both grey haired but there long black hairs on the floor together with old water marks. On attempting to gain access to the balcony we found the sliding door jammed. The person sent up to our room forced the door open with heavy pressure applied and advised that the lock was broken. This from a 4STAR Hotel charging $950 for three nights. Never again.

Honest review of my stay Unfortunately, my stay here was quite disappointing. As soon as I arrived, there was a funky smell in the room, and the floor was visibly dirty and didn’t appear to have been cleaned properly. The bed was extremely uncomfortable, and the TV was very outdated with no movies or decent entertainment options available. I also had several issues with the appliances. The washing machine only provided cold water, while the “hot water” in the room took around 10 minutes to come through and was only lukewarm rather than actually hot. When I went to cook dinner on my first night, the frypan was burnt and appeared to have not been cleaned properly. After washing it, a lot of black residue came off. The dryer also seems very old and struggled to handle even a small amount of clothing. The dryer smelt of cigarette smoke also! Overall, I feel the appliances, cookware, and general cleanliness are in need of a serious upgrade. Unfortunately, based on my experience, I would not stay here again.

Booked 2 rooms, travelled with teenagers. Spacious rooms. Walking distance to Chinatown centre. Comfy double bed. We parked in a parking building behind the hotel just walking distance at $15 for overnight parking. Much cheaper than $50.- hotel parking. It has quiet time policy from 10pm to 8am. Reception guy was not at the desk when we arrived but he was nice enough. Room rate is quite cheap for a serviced apartment. $400.- Deposit was refunded within 3 business days. We checked out on Saturday morning and refunded on Wednesday. !!BIG ISSUES WITH HYGIENE!! Room was a bit warm, AC remote was taped and not working. AC in separate room was too weak to cool the whole bedroom. Kitchen floor and bathroom floor were sticky. Shower floor looks like it hasn’t been clean properly. Shower walls has lots of marks from previous use plus some black mould. Dried soap water marks on shower glass door. Lots of marks on bathroom walls. Clearly has never been cleaned. Found hair on one of the towels. Garment tag from previous guest found on a shelf on top of safety box. Clearly housekeeping didn’t cleaned the woodrow. Otherwise, the tag won’t be there. Mirror looks clean / no marks. Extra 1 pillow and thin blanket - unfortunately, they look dirty. Especially the extra blanket. Single bed next to it doesn’t feel clean and look a bit dirty. Dust especially on top of headboard, side tables and lamps. LOTS, i mean LOTS of MARKS on kitchen appliances. Kettle and bottom of kettle are still dirty. Kettle has brown marks - maybe coffee from previous use? Carpet feels dirty, need a good vacuum. Lucky we only stayed for 1 night. Emailed asking for rooms with connecting door but the reply was exactly the same as their reply to my first email regarding parking. It’s a bot, not real human. So we got 2 separate rooms instead. Due to Hygiene Issues - by far this is the worst hotel we have ever stayed in. If there were no hygiene issues, it would be easily a 5-star rating.