Parador Santa Maria La Real

Great first impressions, gradually eroded into a massive disappointment. Unfortunately I cannot recommend. Beware: - Arranging an airport transfer took several attempts: persistent WhatsApp messaging eventually worked. - Our room was very cold, the electric heater made little difference. - We were given a front facing room, traffic noise was a problem. Quiet between 11.00pm and 5.30am. - “The best view of Sucre” from the rooftop bar is a massive over-statement. Loud music, and poor quality food didn’t help. - The breakfast waiter sneezed into his tissue, wiped his nose, dropped the tissue into a waste bin and then proceeded to transfer bread, using his unwashed hand, into the buffet bread basket. - On check out, we were accused of taking a towel and payment was demanded. We opened our suitcases to prove that this was untrue. - The waiter (yes, the same one) who checked our room on checkout took the tip we had left for the cleaning maid. The “good” - Very large, spacious rooms - magnificently furnished. - Comfortable bed with good quality bed linens. - Powerful shower with lots of hot water. - Excellent location close to all the major sites and some great restaurants

loved this place , i stayed there last month throughout long journey exploring bolivia , i arrived there veer sick recovering from pneumonia and altitude sickness . the hotel is beautiful it’s like stepping back in time in old spain , we stayed in the presidential suite and was very happy with the decor and service , the restaurant is great , the hotel staff very courteous and helpful however i wasn’t too keen on the spa , the sauna wasn’t working , you have to reserve it in advance , can’t use it while someone is getting a facial because it makes noises that’s stuff i think they need to improve on . i booked a massage they didn’t have a facialist the therapist was great i can tell she’s good at what she does however she was stressed out and in and out of the room to take online calls , the room was cold they had no shed or blankets to lay under she ended up using my robe , they had no spa spa sandals , and someone ( hotel staff ) kept knocking on the door to remind her she needs to wrap it up not knowing she started late because she was on the phone . i tipped her well as she’s good at her job but this wasn’t a relaxing experience they need to have the room ready for a relaxing experience and stop interrupting besides this is give them a 5 star

Coming from a person who travels on a daily basis, Very disappointed in this stay. Supposed to be ”the best hotel in Sucre” but ugh… ended up paying 160$ for my room which wasnt very well invested money. Dirty towels, Loud surroundings and not soundproof what so ever, black mold in shower, hotel staff was the complete opposite of service minded, had in general a very negative tone and felt very stressed out. Got the feeling of that the hotel just tried to fish money out of you. Simple things like no complimentary water upon arrival and no iron so you had to pay a service fee in order to not have wrinkly clothes. Never coming back to this one.

- Zero sound proof - No blackout curtains - Super impolite staff (front desk + breakfast buffet) - No iron, only ironing service to pay for - Bathroom with seewer smell - Stains on towels - Mold on tiles in bathroom - No water bottles upon arrival, seems like everything you want costs extra, shouldn’t be this included by being one of the most expensive hotels in sucre ? - Breakfast service not starting on time, stressed staff, waiting forever for food + Good located, old and charming look All in all this hotel needs urgent renovations and the staff needs lecturing on friendliness and hospitality. Wouldn’t stay again and wouldn’t recommend to anyone else. Save the money and go to something with a less prestigious name.