Misleading photos, dishonest service and extremely noisy location Our experience with this property was absolutely unacceptable. The photos and description are extremely misleading, and we felt completely misled by what was offered compared with what was actually provided. We booked an entire apartment with a terrace, a kitchen and a dining area. However, when we arrived, the owner tried to give us a tiny room with just a bed and a bathroom, with none of the facilities included in our original booking. This was completely different from what we had paid for, so we had no choice but to refuse it. We contacted Hotels.com to resolve the situation, but after waiting for around an hour and a half, we still had no satisfactory solution. We were left dealing with the stress and uncertainty of finding alternative accommodation at the last minute, when prices were significantly higher. On top of that, the location is extremely noisy, making the overall experience even worse. This situation was deeply frustrating and completely unacceptable. Accommodation providers should be held accountable for advertising one property and then attempting to provide something entirely different. I strongly believe that Hotels.com should investigate this property thoroughly, and the relevant consumer protection authorities should look into its practices if other guests have experienced similar problems. I would not recommend this property. Check the reviews carefully and do not assume that the photos accurately represent the accommodation you will receive.
Adriatic Queen Rooms & Apartments
Address: Spinciceva 33eAvailability
Description
Facilities
Reviews
Beware, they can change your ordered and payed room without warning at your arriving day ..worst experience and it was my birthday trip. Sorry but I can’t recommend it.
Great view from the balcony. Spacious apartment. So happened to capture a beautiful dawn and a fireworks at midnight. Bonus!
+ : Nice place near the seaside, bars and restaurants. Nice beach near. - : Noisy place while emergency helicopter landing or take off unfortunatly.
I booked through agoda it was mentioned “Sea View,” but I got a basement apartment with a terrible view instead. Very misleading and not worth the price. You can find much better apartments for the same price in the city center I dont recommend at all!!
Upgrade Hotel
Monday through Friday 9 am to 7 pm EST
Reach us by phone
Reach us by email
