Booked for 10hrs due to long layover. Ambience ok, half the plugs to charge tech not working and food very poor for hot breakfast option. Asked for scrambled eggs at 10:10am to be told no more eggs today and then after I had eaten a full pot was brought out! No management presence at all so relying on staff to do the right thing, very poor for £60 pp The whole place looks a bit dated and could do with a refresh. Staff very pleasant and polite was a positive.
About Activity
What's Included
Includes
- Wi-Fi connections & Flight information
- Comfortable seating
- International TV channels, newspapers and magazines
- Select food and drinks
Excludes
- Alcoholic beverages
- Massage services
- Rest suites and meeting rooms
- Shower is subject to additional charge
Itinerary
The lounge is open 24 hours a day and provides services and amenities that help ease the fatigue of a long day of travel. Take a hot shower, use the high-speed wireless internet, and sip a cup of freshly brewed coffee or tea while relaxing on one of the plush sofas or armchairs. Alcoholic beverages, neck and shoulder massages, rest suites and meeting rooms are also available for an additional fee.
When booking, choose a 3-hour, 6-hour or 12-hour pass to give you the time you need based on the length of your layover. When it's time to board your next flight, you'll be revitalized and ready to go.
Service and facilities (those not included with your pass are noted):
• Food: selection of hot and cold dishes
• Beverages: coffee, tea and soft drinks (alcoholic drinks available at your own expense)
• Comfortable seating area
• Wireless internet access and electrical charging outlets
• 6 hot-shower rooms
• International TV channels
• International newspapers and magazines
• Flight information
• Massage treatments (own expense)
• 3 private resting suites (own expense)
• 2 meeting rooms (own expense)
Click the 'View additional info' link to see lounge location.
Language Offered
Additional Info
Cancellation Policy
Reviews
We spent a few hours at the Plaza Premium. Really enjoyed our experience. Staff, food and service was first class. Highly recommend.
Uncle Tony has so much enthusiasm in his work that he brings joy to all of us when we were at the lounge
Comfortable and pleasant airport lounge for resting between flights, limited food and drink options but adequate for light refreshments
u will get Good service by Tony for sure!
Excellent service from Tony. He is so helpful and provides good service
Quite busy but a good place to sit, relax and have something to eat and drink before your next flight.
Excellent lounge with good food, good staff and good view! Especially like the massive window view towards the runway The chicken rice is my favorite! The staff is very efficient in keeping the flow smooth and the overall place clean.
We had a 5-hour layover in Terminal 1 and decided to spend it at the Plaza Premium Lounge. It ended up being a fantastic decision—our stay was so nice, comfortable, and genuinely fun! The entire staff was friendly and welcoming, but I especially want to commend Ms. Henny for providing such wonderful, attentive service all throughout our visit. She made us feel so well taken care of from start to finish. The food selection was another major highlight. If you’re staying in this lounge, the Hainanese Chicken and the Singaporean Laksa are absolute must-tries! Both were incredibly delicious and flavorful. Overall, excellent service, great food, and a super comfortable atmosphere to pass the time. Highly recommended if you have a transit in Terminal 1!
What a good experience! We had a 5H layover and stayed here. Ms. Henny was so accommodating! Laksa and hainanese chicken were so gooooood! Will def be back!
I had time to kill after a friend flew earlier than me so decided to book a lounge. It’s fairly good value for money because everything is so expensive in Singapore airport (20SD for a pint) BUT it’s not a good airport lounge. There was loads of empty plates/glasses by my chair which took 60mins to be cleared and I tried 4 charging points around my chair and none of them worked. Not enough toilets for people in there. Screaming kids in lounge (the whole point of paying for a lounge is to get away from the craziness of the terminal). Food was average to good but the red wine was ok. Overall a 6.5/10.
Like the Plaza Premium Lounge at Changi Airport Terminal 1, this visit felt almost like coming home. The local flavors brought comfort — the Hainanese chicken rice was familiar and satisfying, while the curry laksa carried that pungent fragrance I always associate with Singapore. My wife enjoyed her cappuccino, freshly brewed from ground beans, and the baked fish was tender and delicious. The barley water with gingko nut was nourishing, easing the heat in my gut. Service was equally memorable. The staff were efficient and friendly, and Mr. Tony stood out with his warm smile and gracious manner. At 75 years old, he was impressively fit and alert, engaging us with polite conversation and entertaining life anecdotes. After our physically draining two‑week tour in Henan, his presence left us refreshed and uplifted. We’ll definitely return.
The place was good must better that last time come visit this please, always come because the laksa and hainanese chicken rice also the plase easy found
Very disappointed considering they state it’s a premium lounge I consider it a waste of two passes very small selection of food and free drinks stale peanuts Suggest you use your passes elsewhere in Singapore Airport
Uncle toney very nice and friendly
The whole lounge experience was very underwhelming. The food wasn't great, the shower facilities were shabby. Disappointed and not worth the money.
Eng in the bar went the extra mile to give us our final Singapore Sling before departure. Great service, great experience! Thank you Eng!
Crowded, with a small buffet, limited food choices and only 1 type of beer included in the entry fee. All other drinks are at bar prices.I'm sure there are better options.
Comfortable and variety of foods to choose.
Amazing lounge with great service. One of the staff members, Tony, was incredibly helpful and attentive, making our layover relaxing and wonderful!!!
Tony ensures we are well taken care of
KUDOS to one of the most helpful staff of plaza premium lounge... Tony!!!!
Clean, great drinks, and a relaxing time.
The staff are good and very welcoming. I appreciate Gina the filipino who showed us around and find us a good space. The food is also good they have lots of choices
It was a seamless experience :) Special mention to Gina who has been nothing short of fantastic x
Eng bartender make the best Singapore sling in Singapore, she made my airport experience more enjoyable with her friendly service and delicious cocktails
Eng made the best Singapore sling in Singapore! What a great experience! Thank you, I’ll be back. Travis
Eng is a great the lounge, working as the bartender. She’s friendly and enthusiastic and efficient. The consummate Singapore auntie!
Eng made a great Singapore sling!
So good. Uncle Tony was so good to us. And food is good.
Had a 5 hour lay over. Met Eng working behind the bar, she has a great personality and great energy and told me that she can make a really good Singapore sling. Me never having one before decided to try one and it was delicious. Having great people full of energy working in the lounges makes the layovers much more enjoyable.
Eng was a very helpful bartender and gave us lots of Singapore Slings :)
Eng is very enthusiastic and makes a great Singapore Sling!
No time to leave the airport, so I looked to the lovely bartender Eng for a Singapore Sling. Very tasty! The lounge staff was very helpful, made my son feel welcome, and even set up in a big booth even though there was only 3 of us.
Thanks for making our great day and its best Lychee Martini. Madam Eng a friendly and lovely woman. Cheers
Good atmosphere, Tony and Eng very friendly and helpful! Fresh cooked food was nice however, overall choice could be better
Special thanks to Eng at the bar who made the best singapor sling of singapor !!
⭐⭐⭐⭐⭐ I would like to give my sincere appreciation to Uncle Tony for his excellent service and hard work at the airport lounge. He was very friendly, helpful and attentive, always making sure that passengers were well taken care of and comfortable. You can really see his dedication and willingness to assist everyone, even when the lounge was busy. Staff like Uncle Tony make a big difference to the passenger experience. Thank you, Uncle Tony, for your wonderful service, kindness and hard work. Keep up the great work! 👏😊
I went to Plaza premium lounge in terminal 1. Uncle tony was very nice and helpful!
He’s very good service frequently comes around and cleans up the tables nicely
Lovely food, clean and spacious lounge. Well worth the money Lovely to meet worker Tony, very chatty and always smiling
Gina is so nice and very friendly and accommodating
Gina is very friendly and lovely. Keep up the good job’
All the staff are extremely friendly and helpful, especially Ms Gina as well as the Indian lady on duty at the reception. Thank you all for your help! I must also mention that the food here is delicious! I really enjoy the chicken rice!
Tony was amazing help with helping connect our phones to charge in the lounge, he was very kind and friendly!
Uncle Tony was amazing and a great man who looked after us while we waited for our next flight ❤️
Good Singapore Sling done by Bartender Eng . Thanks Eng
Good food nice private space can great cocktail
Food was nice and quiet environment. Excellent service provided by Uncle Tony, very nice of him, he immediately assigned us a table when we walked in to the lounge.
Good service from uncle Tony 😊
Monday through Friday 9 am to 7 pm EST
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