Great food and even better service. Armando took care of us from start to finish and was genuinely kind the whole time. The rest of the team matched that energy, and they surprised my son with a cake for his belated birthday, which made his night. Small touches like that are why we’ll definitely be back.
Had an amazing experience at M Social! The food was delicious, but the highlight of our night was definitely Armando. He served us our tiramisu with so much energy and enthusiasm! He was incredibly cheerful, hyped up the moment, and made the whole dessert experience unforgettable. Phenomenal service—Armando deserves a huge shoutout! Will definitely be back.
I had a great stay at M Social Singapore. The hotel is modern, clean, and located in a peaceful area along the Singapore River, yet still within walking distance of Orchard Road and Marina Bay. My room was comfortable, with a comfortable bed, complimentary Nespresso coffee, and a smart voice-controlled assistant. The breakfast at Beast & Butterfly offered a good variety of fresh food, and the pool and gym were perfect for relaxing after a long exploring day. The complimentary Wi-Fi was fast and reliable throughout the entire hotel. The only minor drawbacks were the industrial concrete décor, which makes the room feel a little cold, and some hallway noise due to limited soundproofing. Overall, excellent value for money, and I would definitely stay here again.
Jessica provided an awesome Checkin experience. I got checked into an awesome room and had a very nice sleep in the premium loft. It is very quiet up there in your bed and no bothering noise from the floor. Pool area looked very nice. Rooftop views on beautiful Robertson Quay. Plenty of restaurants and bars right at the door step. Modern and stylish hotel, will come again.
The lighting in the room is very dim and not to my liking. The desk lamp also appears to be damaged at the handle, making it difficult to operate. Additionally, the space between the bed and the desk/chair is very limited, making the room feel cramped and difficult to move around in. The small outdoor patio is a nice touch and a definite highlight. The bathroom and toilet are satisfactory, and the bed is comfortable. The check-in experience is quite smooth. The duty manager at the front office is very friendly and helpful. The staff are a bit slow at times, possibly due to the check-in and reservation system. At departure, the level of attentiveness from the staff seemed to decline, and the guest experience felt less of a priority. The hotel may want to consider engaging a Japanese designer to assess the property and room layout, as the space currently feels very cramped. A sliding door between the bathroom and bedroom could be more suitable than the current setup. It may also be worth rethinking the desk and chair arrangement, as the existing layout makes the room difficult to navigate. Adjusting the type of chair used might also improve ease of movement.
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