Nh Palermo

What really stood out to us was the level of service. Everyone we’ve come across has been friendly, helpful and genuinely happy to make sure we were having a good time. It’s those little touches and the way the staff make you feel that really make a holiday special. Special shoutouts to Damian from the front desk and Leo and Guiseppe from the bar. They were so helpful throughout my whole stay and made it great. I will definitely be returning.

Decent hotel, but a few points for the hotel to address. Pool I would suggest to trim the trees, remove anything that can fall into the pool, the pool is consistently full of fallen tree buds, the side wall has blue Paint which runs off onto guests and is hard to remove. Limited space for beds. The pool attendant does his best to help. Pool temperature was very nice. Bar This is never always manned and proves difficult to get a drink. Even when the bat staff do appear they seem to carry on what they are doing before they acknowledge you. We gave up at the bar and ended up going to the supermarket. Others did the same. Rooms/Hotel A lovely well looked after hotel, clean and rooms nice. Lovely view from the balcony towards the sea. States on the website a bathrobe is included, but no bathrobe to be seen, update your website if this is the case. Breakfast Not the biggest choice, but make do with what's there. Location Not in the city, but 15minutes walk along towards to marina gets you to the main city. Tip : turn left not right outside the hotel.

NH Palermo hotel is beautiful. The staff is diligent and friendly, especially Leo who works hard to serve the guests, all the while making you laugh and maintaining a huge smile. The rooms are spacious and clean. The grounds and pool are luxurious. The hotel food and drinks are fantastic. I recommend the passion fruit cocktail, scrumptious!

We booked this hotel to be near the city centre and all activities without having to go into the hectic traffic when arriving by car. The hotel has a convenient secure manned parking for a fee. Our room was s bit compact, but quite modern and nice with a beautiful ocean view from the balcony and a modern clean bathroom. There was a nice pool area with a pool bar. The breakfasts buffé was great and could be enjoyed out in a nice terrace next to grass and palm trees. We really recommend this hotel when visiting Palermo.